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| cm6040 mfp cm6040f mfp cm6030 mfp cm6030f mfp hp color laserjet cm6030 and cm6040 mfp series user guide www..net
hp color laserjet cm6030 and cm6040 mfp series user guide copyright and license ? 2008 copyright hewlett-packard development company, l.p. reproduction, adaptation, or translation without prior written per mission is prohibited, except as allowed under the copyright laws. the information contained herein is subject to change without notice. the only warranties for hp products and services are set forth in the express warranty statements accompanying such products and services. nothing herein should be construed as constituting an additional warranty. hp shall not be liable for technical or editorial errors or omissions contained herein. part number: q3938-90967 edition 2 , 0 6 /200 9 trad emark credits adobe ? , acrobat ? , and postscript ? are trademarks of adobe systems incorporated. corel? is a trademark or registered trademark of corel corporation or corel corporation limited. microsoft ? , windows ? , and windows nt ? are u.s. registered trademarks of microsoft corporation. windows vista? is either a registered trademark or trademark of microsoft corporation in the united states and/or other countries. pantone? is pantone, inc's check- standard trademark for color. unix ? is a registered trademark of the open group. energy star ? and the energy star logo ? are u.s. registered marks of the united states environmental protection agency. table of contents 1 product basics product comparison ............................................................................................................ ................. 2 product features .............................................................................................................. ..................... 4 quick reference job aids ...................................................................................................... .............. 7 product walkaround ............................................................................................................ .................. 8 front view .................................................................................................................... ........ 8 hp color laserjet cm6030 and cm6040 mfp series ....................................... 8 back view ............................................................................................................................. 9 interface ports ............................................................................................................... ..... 10 serial number and model number location ........................................................................ 10 2 control panel use the control panel ......................................................................................................... ................ 14 control-panel layout .......................................................................................................... . 14 home screen ................................................................................................................... .. 15 buttons on the touchscreen ............................................................................................... 16 control-panel help system ................................................................................................. 16 navigate the administration menu .............................................................................................. ....... 17 information menu .............................................................................................................. ................. 18 default job options menu ................................... ................................................................... ............ 20 default options for origin als .............................................................................................. 20 image adjustment .............................................................................................................. 21 default copy options ......................................................................................................... 22 default fax options ........................................................................................................... 23 default e-mail options ....................................................................................................... 24 default send to folder options ......................................................................................... 25 default print options ......................................................................................................... . 26 time/scheduling menu .......................................................................................................... ............. 27 management menu ............................................................................................................... ............. 29 initial setup menu ............................................................................................................................... 31 networking and i/o ............................................................................................................ 31 fax setup ..................................................................................................................... ..... 38 e-mail setup .................................................................................................................. .... 41 send setup menu .............................................................................................................. 41 enww iii device behavior menu .......................................................................................................... ............. 42 print quality menu ............................................................................................................ .................. 49 troubleshooting menu .......................................................................................................... .............. 53 resets menu ................................................................................................................... ................... 59 service menu .................................................................................................................. ................... 60 3 software for windows supported operating systems for windows ....................................................................................... . 62 supported printer drivers for windows ......................................................................................... ...... 63 hp universal print driver (upd) ............................................................................................... ......... 64 upd installation modes ..................................................................................................... 64 select the correct printer driver for windows ................................................................................. .... 65 priority for print settings ................................................................................................... ................... 66 change printer-driver settings for windows .................................................................................... ... 67 remove software for windows ................................................................................................... ........ 68 supported utilities for windows ............................................................................................... ........... 69 hp web jetadmin .............................................................................................................. 69 embedded web server ...................................................................................................... 69 hp easy printer care ........................................................................................................ 6 9 software for other operating systems ................. ......................................................................... ....... 71 4 use the product with macintosh software for macintosh ........................................................................................................ ............... 74 supported operating systems for macintosh ..................................................................... 74 supported printer drivers for macintosh ............................................................................. 74 remove software from macintosh operating systems ....................................................... 74 priority for print settings for macintosh .............................................................................. 74 change printer-driver settings for macintosh ............... ...................................................... 74 software for macintosh computers .................................................................................... 75 hp printer utility ................................................................................................ 75 open the hp printer ut ility ......... ...... ................................................ 75 hp printer utility features ................................................................. 76 supported utilities for macintosh ........................................................................................ 76 embedded web server ..................................................................................... 76 use features in the macintosh printer driver .................................................................................. ..... 77 print ......................................................................................................................... .......... 77 create and use printing presets in macintosh ................................................... 77 resize documents or print on a custom paper size .......................................... 77 print a cover page ............................................................................................. 77 use watermarks ................................................................................................ 78 print multiple pages on one sheet of paper in macintosh ................................. 78 print on both sides of the page ( duplex printing) ............................................... 79 set the stapling options ..................................................................................... 79 iv enww store jobs .......................................................................................................... 80 set the color options ......................................................................................... 80 use the services menu ..................................................................................... 80 5 connect the product usb connection ................................................................................................................ .................. 84 network connection ............................................................................................................ ................ 85 6 network configuration benefits of a network connection .............................................................................................. ......... 88 supported network protocols ................................................................................................... ........... 89 configuring network settings .................................................................................................. ............ 90 tcp/ip ........................................................................................................................ ....... 90 internet protocol (ip) ......................................................................................... 90 transmission control protocol (tcp) ............................................................... 90 ip address ......................................................................................................... 90 configure ip parameters ................................................................................... 90 dynamic host configuration protocol (dhcp) ................................. 91 bootp ............................................................................................. 91 subnets ............................................................................................................. 91 subnet mask ..................................................................................... 91 gateways .......................................................................................................... 91 default gateway ................................................................................ 91 configure tcp/ipv4 parameters ........................................................................................ 92 input or change the ip address ......................................................................... 92 set the subnet mask ......................................................................................... 92 set the default gateway ..................................................................................... 93 configure tcp/ipv6 parameters ........................................................................................ 93 network utilities ............... .......................... .............. .......... ............................................ ..................... 94 other components and utilities ..... .............. ................ .............. ............................... .......... 94 7 paper and print media understand paper and print media use .......................................................................................... .... 96 supported paper and print media sizes ......................................................................................... ..... 97 supported paper types ......................................................................................................... ............ 100 special paper or print media guidelines ....................................................................................... .... 102 load paper and print media .................................................................................................... ......... 103 load tray 1 ................................................................................................................... ... 103 print envelopes ............................................................................................... 104 load trays 2, 3, 4, or 5 ..................................................................................................... 104 load standard-sized media into trays 2, 3, 4, or 5 .......................................... 104 load undetectable standard-sized media into tray 2, 3, 4, and 5 .................. 106 load custom-size media into tray 2, 3, 4, or 5 ................................................ 107 enww v load large size paper into tray 3, 4, or 5 ....................................................... 108 load letterhead, pre-printed, or pre-punched paper ........................................................ 108 change the image rotation setting ................................................................. 109 choose the correct orientation for load ing letterhead, pre-printed, or pre- punched paper ................................................................................................ 109 configure trays ............................................................................................................... .................. 114 configure a tray when loading paper ............................................................................... 114 configure a tray to match print job settings ..................................................................... 114 automatic media type sensing (auto sense mode) .......................................................... 114 auto sense settings ......................................................................................... 115 select the paper by source, type, or size ......................................................................... 115 source ............................................................................................................. 115 type and size ................................................................................................. 116 choose an output location ..................................................................................................... ........... 117 standard output bins ........................................................................................................ 1 17 optional output accessories ............................................................................................ 117 3-bin stapler/stacker features .......................................................................... 118 booklet maker finisher features ....................................................................... 118 accessory walkaround .................................................................................... 118 use the booklet-making feature ....................................................................................... 119 create a booklet from the print driver .............................................................. 120 create a booklet from a copy .......................................................................... 120 configure the accessory operation mode ........................................................................ 121 select the operating mode at the control panel ............................................... 121 select the operating mode in th e printer driver ............................................... 121 select the operating mode in the printer driver (mac os x) ........................... 121 8 use product features economy settings .............................................................................................................. ............... 124 sleep and wake ............................................................................................................... 124 set economy modes from the ews ................................................................................. 125 use the stapler ............................................................................................................... .................. 126 supported paper sizes for stapling .................................................................................. 126 staple print jobs ............................................................................................................. .. 128 job storage features for print jobs ........................................................................................... ......... 129 gain access to the job storage features .......................................................................... 129 use the proof and hold feature ........................................................................................ 129 create a proof and hold job ............................................................................. 129 print the remaining copies of a proof and hold job .......................................... 130 delete a proof and hold job ............................................................................. 130 use the personal job feature ............................................................................................ 131 print a personal job ......................................................................................... 131 delete a personal job ...................................................................................... 131 use the quickcopy feature .............................................................................................. 132 vi enww create a quickcopy job .................................................................................. 132 print additional copies of a quickcopy job ...................................................... 132 delete a quickcopy job .................................................................................. 132 use the stored job feature for co py jobs .......................................................................... 133 create a stored copy job ................................................................................. 133 print a stored job ............................................................................................. 133 delete a stored job .......................................................................................... 133 print photos or marketing material ............................................................................................ ....... 135 supported glossy paper .................................................................................................. 135 configure the paper tray ................................................................................................. 135 configure the driver settings ............................................................................................ 136 print weatherproof maps and outdoor signs ..................................................................................... 137 supported tough paper .................................................................................................... 137 configure the paper tray .................................................................................................. 137 configure the driver settings ............................................................................................ 137 set the duplex alignment ...................................................................................................... ............ 138 9 print tasks cancel a print job ............................................................................................................ ................. 140 stop the current print jo b from the control panel .............................................................. 140 stop the current print job from the software program ...................................................... 140 use features in the windows printer driver .................................................................................... .. 141 open the printer driver ..................................................................................................... 1 41 use printing shortcuts ...................................................................................................... 1 41 set paper and quality options .......... ................................................................................ 141 set document effects ....................................................................................................... 14 2 set document finishing options ........................................................................................ 142 set product output options ............................................................................................... 142 set job storage options .................................................................................................... 14 2 set color options ............................................................................................................. . 143 obtain support and product-status information ................................................................ 143 set advanced printing options ......................................................................................... 144 10 use color manage color .................................................................................................................. .................. 146 automatic or manual color adjustment ............................................................................ 146 manual color options ....................................................................................... 146 print in grayscale ............................................................................................................ . 147 restrict color use ............................................................................................................ . 147 restrict color printing and copying from the control panel .............................. 147 rgb color (color themes) ............................................................................................. 147 match colors .................................................................................................................. ................... 149 sample book color matching ........................................................................................... 149 enww vii printing color samples ..................................................................................................... 14 9 pantone? color matching ............................................................................................ 150 advanced color use .......................................................................................................................... 151 hp imageret 4800 .......................................................................................................... 151 paper selection ............................................................................................................... . 151 srgb .......................................................................................................................... ..... 151 print in four colors ? cmyk ................................ ............................................................ 151 cmyk ink set emulation (hp postscript level 3 emulation) ............................. 151 11 copy use the copy screen ........................................................................................................... ............. 154 set the default copy options ............................................................................................................. 154 copy from the scanner glass .. ................................................................................................. ......... 154 copy from the document feeder ................................................................................................. ...... 154 adjust the copy settings ...................................................................................................... ............. 155 copy two-sided documents ...................................................................................................... ........ 156 copying two-sided documents manually ......................................................................... 156 copy two-sided documents automatically ....................................................................... 156 copy mixed-size originals ..................................................................................................... ........... 158 change the copy-collation setting ............................................................................................. ....... 159 copy photos and books ......................................................................................................... ........... 160 combine copy jobs by using job build ............................................................................................. 161 cancel a copy job ............................................................................................................. ................ 162 12 scan and send to e-mail configure e-mail settings ..................................................................................................... ............. 164 supported protocols ......................................................................................................... 1 64 configure e-mail server settings ...................................................................................... 164 use the send e-mail screen .................................................................................................... ......... 166 perform basic e-mail functions ................................................................................................ ......... 167 load documents .............................................................................................................. 1 67 send documents .............................................................................................................. 1 67 send a document ............................................................................................ 167 use the auto-complete function ...................................................................... 168 use the address book .......................................................................................................... ............ 168 create a recipient list ....................................................................................................... 168 use the local address book ............................................................................................. 169 add e-mail addresses to the local address book ............................................ 169 delete e-mail addresses from the local address book .................................... 169 change e-mail settings for the current job .................................................................................... ... 170 scan to a folder .............................................................................................................. .................. 171 scan to a workflow destination ................................................................................................ ......... 172 viii enww 13 fax analog fax .................................................................................................................... .................... 174 connect the fax accessory to a phone line ...................................................................... 174 configure and use the fax features .................................................................................. 174 digital fax ................................................................................................................... ....................... 176 14 manage and maintain the product information pages ............................................................................................................. ................ 178 hp easy printer care .......................................................................................................... ............. 180 open the hp easy printer care software ........................................................................ 180 hp easy printer care software sections .......................................................................... 180 embedded web server ........................................................................................................... .......... 183 open the embedded web server by using a network connection ................................... 183 embedded web server sections ...................................................................................... 184 use hp web jetadmin software .................................................................................................. .... 187 security features ............................................................................................................. ................. 188 secure the embedded web server .................................................................................. 188 foreign interface harness (fih) ...................................................................................... 188 requirements .................................................................................................. 188 use the fih ..................................................................................................... 188 enable the fih portal ...................................................................... 188 disable the fih portal ..................................................................... 189 secure disk erase ........................................................................................................... 1 89 data affected ................................................................................................... 189 gain access to secure disk erase .................................................................. 190 additional information ..................................................................................... 190 dss authentication .......................................................................................................... 1 90 lock the control-panel menus .......................................................................................... 190 set the real-time clock ....................................................................................................... ............... 191 set the date format .......................................................................................................... 191 set the date .................................................................................................................. ... 191 set the time format .......................................................................................................... 191 set the time .................................................................................................................. .... 191 manage supplies ............................................................................................................... ............... 193 print-cartridge storage ..................................................................................................... 1 93 hp policy on non-hp print cartridges ............................................................................... 193 hp fraud hotline and web site ......................................................................................... 193 replace supplies .............................................................................................................. ................ 194 locate supplies ............................................................................................................... . 194 supply replacement guidelines ........................................................................................ 194 approximate replacement intervals fo r supplies .............................................................. 195 change print cartridges ................................................................................................... 195 change image drums ...................................................................................................... 198 enww ix install memory ................................................................................................................ . 201 install ddr memory dimms ............................................................................ 201 enable memory ............................................................................................... 204 enable memory for windows 2000 and xp .................................... 204 install an hp jetdirect or eio print server card or eio hard disk .................... 205 replace the staple cartridge ............................................................................................ 207 replace saddle stitch staple cartridges in the booklet maker .......................................... 209 clean the product ............................................................................................................. ................ 212 clean the outside of the product ...................................................................................... 212 clean the touchscreen ..................................................................................................... 212 clean the scanner glass .................................................................................................. 212 cleaning the adf delivery system ................................................................................... 212 clean the adf delivery system ....................................................................... 213 clean the adf rollers ...................................................................................... 214 adf maintenance kit ........................................................................................................... ............. 216 calibrate the scanner ......................................................................................................... .............. 217 upgrade the firmware ....................................................................................................................... 218 determine the current firmware version ........................................................................... 218 download new firmware from the hp web site ............................................................... 218 transfer the new firmware to the product ........................................................................ 218 use ftp to upload the firmware through a browser ....................................... 218 use ftp to upgrade the firmware on a network connection ........................... 219 use hp web jetadmin to upgrade the firmware ............................................. 220 use ms-dos commands to upgrade the firmware ......................................... 220 use the hp jetdirect firmware ......................................................................................... 221 15 solve problems solving general problems ...................................................................................................... ........... 224 troubleshooting checklist ................................................................................................ 224 restore factory settings ................................................................................................... 22 5 factors that affect product performance .................... ...................................................... 225 control-panel message types ................................................................................................... ........ 226 control-panel messages ........................................................................................................ .......... 227 jams .......................................................................................................................... ....................... 228 common causes of jams ................................................................................................. 228 jam locations ................................................................................................................. .. 229 clear jams ........................................................................................................................ 229 area 1: clear jams in the output bin .............................................................. 230 area 2: clear jams in the fuser ..................................................................... 232 clear jams in the duplex area ......................................................................... 236 area 5: clear jams in tray 2 and the internal paper path ............................. 239 area 6: clear jams in tray 1 ......................................................................... 242 area 7: clear jams in optional trays 3, 4, and 5 ........................................... 245 x enww area 8: clear jams in the optional finishing devices ..................................... 248 clear jams in the output-accessory bridge ..................................... 248 clear jams in the sorter area .......................................................... 249 clear jams in the booklet maker ..................................................... 250 area 9: clear jams in the adf ...................................................................... 252 clear staple jams ............................................................................................ 253 clear staple jams in the main stapler ............................................. 253 clear staple jams in the booklet maker .......................................... 254 jam recovery .................................................................................................................. . 257 paper-handling problems ....................................................................................................... .......... 258 product feeds multiple sheets .......................................................................................... 258 product feeds incorrect page size ................................................................................... 258 product pulls from incorrect tray ...................................................................................... 258 paper does not feed automatically .................................................................................. 259 paper does not feed from tray 2, 3, 4, or 5 ..................................................................... 259 transparencies or glossy paper will no t feed .................. ............................ .................... 260 envelopes jam or will not feed in the product .................................................................. 261 output is curled or wrinkled ............................................................................................. 261 product will not duplex or duplexes incorr ectly ............... ................... .................. ............ 262 understand lights on the formatter ............................................................................................ ....... 263 hp jetdirect leds ........................................................................................................... 2 63 heartbeat led ................................................................................................................. 263 correct print quality and copy quality problems ............................................................................... 264 example print quality problems ........................................................................................ 264 repetitive defects ruler .................................................................................................... 2 64 print quality problems associated with the environment .................................................. 266 print quality problems associated with jams .................................................................... 266 optimize and improve image quality ................................................................................ 266 use supported paper ....................................................................................... 266 calibrate the product ....................................................................................... 266 specify the correct paper type ........................................................................ 267 clean the fuser ................................................................................................ 267 respond to control panel error messages ...................................................... 267 clean the registration second transfer assembly ........................... 268 use manual print modes ................................................................................. 270 print-quality-troubleshooting pages ................................................................. 271 performance problems .......................................................................................................... ........... 272 solve fax problems ............................................................................................................ ............... 273 solve e-mail problems ......................................................................................................... ............. 273 validate the smtp gateway address ............................................................................... 273 validate the ldap gateway address ............................................................................... 273 solve network connectivity problems ........................................................................................... .... 274 solve network printing problems ...................................................................................... 274 verify communication over the network ........................................................................... 275 enww xi solve common macintosh problems ............................................................................................... . 276 appendix a supplies and accessories order parts, accessories, and supplies ........................................................................................ .... 280 order directly from hp ..................................................................................................... 28 0 order through service or support providers ........................... .......................................... 280 order directly through the embedded web server (for printers that are connected to a network) ...................................................................................................................... ..... 280 order directly through the hp easy printer care software .............................................. 280 part numbers .................................................................................................................. .................. 281 accessories ................................................................................................................... .. 281 print cartridges .............................................................................................................. ... 281 image drums ................................................................................................................... . 281 maintenance kits .............................................................................................................. 281 memory ............................................................................................................................ 282 cables and interfaces ...................................................................................................... 28 2 appendix b service and support hewlett-packard limited warranty statement .................................................................................... 284 print cartridge limited warranty statement .................................................................................... .... 286 color laserjet fuser kit, transfer kit, and roller kit limited warranty statement ......................... 287 customer self repair warranty service ......................................................................................... ..... 288 customer support .............................................................................................................. ............... 289 availability of support and service ........................................................................................... ......... 290 hp maintenance agreements ..................................................................................................... ...... 291 on-site service agreements ............................................................................................. 291 priority onsite service ....................................................................................................... 291 next-day onsite service ................................................................................................... 291 weekly (volume) on-site service ...................................................................................... 291 appendix c product specifications physical specifications ....................................................................................................... .............. 294 electrical specifications ..................................................................................................... ............... 295 acoustic specifications ....................................................................................................... .............. 296 environmental specifications .................................................................................................. .......... 297 appendix d regula tory information compliance with fcc regulations .................................................................................................... 300 declaration of conformity ..................................................................................................... ............ 301 declaration of conformity ..................................................................................................... ............ 302 environmental product stewardship program .................... ............................................................... 3 03 protecting the environment .............................................................................................. 303 ozone production ............................................................................................................ 3 03 xii enww power consumption ......................................................................................................... 303 toner consumption .......................................................................................................... 30 3 paper use ..................................................................................................................... ... 303 plastics ...................................................................................................................... ...... 303 hp laserjet print supplies ............................................................................................... 303 return and recycling inst ructions ..................................................................................... 304 united states and puerto rico ........................................................................ 304 multiple returns (more than one cartridge) ..................................... 304 single returns ................................................................................. 304 shipping .......................................................................................... 304 non-u.s. returns ............................................................................................. 304 paper ......................................................................................................................... ...... 304 material restrictions ......................................................................................................... . 304 disposal of waste equipment by users in private households in the european union ......................................................................................................................... ...... 305 material safety data sheet (msds) ................................................................................ 305 for more information ....................................................................................................... 30 6 certificate of volatility ..................................................................................................... .................. 307 types of memory ............................................................................................................. 3 07 volatile memory .............................................................................................. 307 non-volatile memory ....................................................................................... 307 hard-disk-drive memory .................................................................................. 307 safety statements ............................................................................................................. ................ 308 laser safety .................................................................................................................. ... 308 canadian doc regulations .............................................................................................. 308 vcci statement (japan) .................................................................................................. 308 power cord statement (japan) ......................................................................................... 308 emi statement (korea) ..................................................................................................... 308 emi statement (taiwan) ................................................................................................... 309 general telecom statement .............................................................................................. 309 laser statement for finland ............................................................................................. 309 substances table (china) ............................................................................................... 310 index ......................................................................................................................... ........................................ 311 enww xiii xiv enww 1 product basics product comparison table 1-1 product models model features hp color laserjet cm6040 mfp model features table 1-1 product models (continued) enww product comparison 3 product features table 1-2 features speed and throughput resolution memory 768 mb by using 200- pin small outline dual inline me mory modules (sodimm) that support 128 or 256 mb of ram. user interface languages and fonts print cartridges/image drums (4 of each) paper-handling input ? tray 1 (multipurpose tray): a multipurpose tray for paper, transparencies, labels, envelopes and other paper types. see supported paper types on page 100 for a list of paper types. the tray holds up to 100 sheets of paper, 50 transparencies, or 10 envelopes. see supported paper and print media sizes on page 97 . ? tray 2, 3, 4, and 5: 500-sheet trays. these trays automatically detect common paper sizes and allow printing on custom-size paper. tray 2 supports up to 279 x 432 mm (11 x 17 inches) and a3 paper sizes, and trays 3,4, and 5 support sizes up to 305 x 457 mm (12 x 18 inches), and sra3. see supported paper and print media sizes on page 97 for a list of supported paper sizes. for a list of supported paper types, see supported paper types on page 100. ? automatic document feeder (adf): holds up to 50 sheets of paper. ? adf duplex scanning: the adf has an automatic duplexer for scanning two-sided documents. ? duplex printing: provides automatic two-sided printi ng (printing on both sides of the paper). the paper size range for automatic duplex printing is 175 mm to 320 mm (6.9 to 12.6 inches) x 210 mm to 457 mm (8.3 to 18 inches). the media weight range is 60?220 g/m2 (16-58 lb). output ? standard output bin: the standard output bin is located underneath the scanner on the top of the product. this bin can hold up to 500 sheets of paper. the product provides a sensor that indicates when the bin is full. ? optional 3-bin stapler/stacker: provides job separation in multiple output bins, convenient stapling (up to 50-sheet jobs), job offset capabili ty, and additional output capacity. the stacker has three bins: a 1 00-sheet bin, a 500-sheet bin, and a 1000- sheet bin. ? optional booklet maker finisher: provides convenient stapli ng (up to 50-sheet jobs), saddle-stitching (up to 15-sheet booklets), single-sheet v-folding, job separation and offset capability, as well as additional output capacity. t he booklet maker finisher has three bins: two 1000-sheet bins and one bin that can hold up to 25 saddle-stitched booklets. ? adf output bin: the adf output bin is underneath the adf input tray. the bin holds up to 50 sheets of paper, and the product aut omatically stops when this bin is full. supported operating systems connectivity table 1-2 features (continued) enww product features 5 environmental features security features copying and sending ? ? table 1-2 features (continued) 6 chapter 1 product basics enww quick reference job aids quick reference job aids provide additional step-by-st ep procedures for using this product. access the quick reference job aids fr om the product cd or at www.hp.com/ support/cljcm6030mfp or www.hp.com/ support/cljcm6040mfp . enww quick reference job aids 7 product walkaround front view hp color laserjet cm 6030 and cm6040 mfp series 9 5 6 7 1 2 4 8 3 10 1 control panel 2 automatic document feeder (adf) top cover 3 adf input tray for copy/scan/fax originals 4 adf output bin 5 right-door (provides access to the transfer unit, transfer roller, and fuser unit) 6 on/off switch 7 lower right door 8 hp color laserjet cm6030 mfp and hp color laserjet cm6040 mfp: trays 2 and 3 hp color laserjet cm6030f mfp and hp color laserjet cm6040f mfp: trays 2, 3, 4 and 5 9 front cover (provides access to print cartridges and image drums) 10 output bin 8 chapter 1 product basics enww back view 1 interface ports and formatter 2 lock lever for additional input bins enww product walkaround 9 interface ports the product has five ports for connecting to a comput er or a network. the ports are at the left, rear corner of the product. 1 2 3 4 5 6 7 1 foreign interface harness (fih) 2 fax connection (when installed) 3 scanner cable 4 access port for kensington lock 5 usb 2.0 port 6 eio expansion slot 7 network port serial number and mo del number location the model number and serial number are listed on identi fication labels located on the rear of the printer. the serial number contains information about the coun try/region of origin, the printer version, production code, and the production number of the printer. 10 chapter 1 product basics enww model name model number hp color laserjet cm6030 mfp CE664A hp color laserjet cm6030f mfp ce665a hp color laserjet cm6040 mfp q3938a hp color laserjet cm6040f mfp q3939a enww product walkaround 11 12 chapter 1 product basics enww 2 control panel use the control panel the control panel has a vga touchscreen that provides access to all device functions. use the buttons and numeric keypad to cont rol jobs and the device status. the leds indicate over all device status. control-panel layout the control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and three light-emitting diode (led) status lights. 12 3 4 5 6 7 8 9 10 1 touchscreen graphical display use the touchscreen to open an d set up all device functions. 2 numeric keypad allows you to type numeric values for number of copies required and other numeric values. 3 reset button resets the job settings to factor y or user-defined default values. 4 sleep button if the device is inactive for a long period of time, it automatically enters a sleep mode. to place the device into sleep mode or to reactivate the device, press the sleep button. 5 stop button stops the active job and opens the job status screen. 6 start button begins a copy job, starts digital s ending, or continues a job that has been interrupted. 7 attention light the attention light indicates that the devi ce has a condition that requires intervention. examples include an empt y paper tray or an error message on the touchscreen. 8 ready light the ready light indicates that the device is ready to begin processing any job. 9 data light the data light indicates that the device is receiving data. 10 contrast-adjustment dial turn the dial to adjust the contrast of the touchscreen display for your viewing angle. 14 chapter 2 control panel enww home screen the home screen provides access to the device features, and it indicates the current status of the device. note: depending on how the device has been confi gured, the features that appear on the home screen can vary. 1 23 45 6 7 8 9 1 features depending on how the system administrator has c onfigured the device, the features that appear in this area can include any of the following items: buttons on the touchscreen the status line on the touchscreen provides informat ion about the status of the device. various buttons can appear in this area. the following table describes each button. home button . touch the home button to go to the home screen from any other screen. start button . touch the start button to begin the action for the feature that you are using. note: the name of this button changes for each feature. for example, in the copy feature, the button is named start copy . stop button . if the device is processing a print or fax job, the stop button appears instead of the start button. touch the stop button to halt the current job. the device prompts you to cancel the job or to resume it. error button . the error button appears whenever the device has an error that requires attention before it can continue. touch the error button to see a mess age that describes the error. the message also has instructions for solving the problem. warning button . the warning button appears when the device has a problem but can continue functioning. touch the warning button to see a message that describes t he problem. the message also has instructions for solving the problem. help button . touch the help button to open the built-in online help system. for more information, see control-panel help system on page 16. control-panel help system the device has a built-in help system that explains how to use each screen. to open the help system, touch the help button in the upper-right corner of the screen. for some screens, the help opens to a global menu where you can search for specific topics. you can browse through the menu structure by touching the buttons in the menu. for screens that contain settings for individual jobs , the help opens to a topic that explains the options for that screen. if the device alerts you of an error or warning, touch the error or warning button to open a message that describes the problem. the message also co ntains instructions to help solve the problem. 16 chapter 2 control panel enww navigate the administration menu from the home screen, touch administration to open the menu structure. you might need to scroll to the bottom of the home screen to see this feature. the administration menu has several sub-menus, wh ich are listed on the left side of the screen. touch the name of a menu to expand the structure. a plus sign (+) next to a menu name means that it contains sub-menus. continue opening the structure until you reach the option that you want to configure. to return to the previous level, touch back . to exit the administration menu, touch the home button in the upper-left corner of the screen. the device has built-in help that explains each of the features that are available through the menus. help is available for many menus on the right-hand side of the touchscreen. or, to open the global help system, touch the help button in the upper-right corner of the screen. the tables in the sections that follow indicate the overall structure of each m enu under the administration menu. enww navigate the administration menu 17 information menu administration > information use this menu to print information pages and re ports that are stored internally on the device. table 2-1 information menu menu item sub-menu item sub-menu item values description configuration/status pages administration menu map print shows the basic structure of the administration menu and current administration settings. configuration/status pages print a set of configuration pages that show the current device settings. supplies status page print shows the status of supplies such as cartridges, maintenance kits, and staples. usage page print shows information about the number of pages that have been printed on each paper type and size. color usage job log print a directory page that contains job-by-job color usage information. page content includes the user name, application name, and number of black-only pages and color pages. file directory print a directory page that contains information for any mass-storage devices, such as flash drives, memory cards, or hard disks, that are installed in this device. fax reports fax activity log print contains a list of the faxes that have been sent from or received by this device. fax call report fax call report print a detailed report of the last fax operation, either sent or received. thumbnail on report yes no (default) choose whether or not to include a thumbnail of the first page of the fax on the call report. when to print report never auto print print after any fax job print after fax send jobs print after any fax error (default) print after send errors only print after receive errors only billing codes report print a list of billing codes that have been used for outgoing faxes. this report shows how many sent faxes were billed to each code. blocked fax list print a list of phone numbers that are blocked from sending faxes to this device. speed dial list print shows the speed dials that have been set up for this device. 18 chapter 2 control panel enww menu item sub-menu item sub-menu item values description sample pages/fonts demonstration page print printout of a page highlighting the print capabilities of the product. rgb samples print printout of color samples for different rgb values. the samples act as a guide for color matching. cmyk samples print printout of color samples for different cmyk values. the samples act as a guide for color matching. pcl font list print a list of printer control language (pcl) fonts that are currently available on the device. ps font list print a list of postscript (ps) fonts that are currently available on the device. table 2-1 information menu (continued) enww information menu 19 default job options menu administration > default job options use this menu to define the defaul t job options for each function. these are used if the user does not specify other options when creating the job. default options for originals administration > default job options > default options for originals table 2-2 default options for originals menu menu item values description paper size select a paper size from the list. select the paper size that is most often used for copy or scan originals. number of sides 1 select whether copy or scan originals are most often single-sided or double-sided. 2 orientation portrait select the orientation that is most often used for copy or scan originals. select portrait if the short edge is at the top or select landscape if the long edge is at the top. landscape optimize text/picture manually adjust optimize the output for a particular type of original: text, pictures, or a mixture of both. if you select manually adjust , specify the mix of text and pictures that is used most often. text printed picture photograph 20 chapter 2 control panel enww image adjustment administration > default job options > image adjustment table 2-3 image adjustment menu menu item values description darkness select a value. select the level of density (darkness) for the output. background cleanup adjust the value within the range. increase the background removal setting to remove faint images from the background or to remove a light background color. sharpness adjust the value within the range. adjust the sharpness setting to clarify or soften the image. enww default job options menu 21 default copy options administration > default job options > default copy options table 2-4 default copy options menu menu item sub-menu item values description number of copies type the number of copies. the factory default setting is 1. set the default number of copies for a copy job. number of sides 1 2 set the default number of sides for copies. color/black auto detect color black (default) choose whether the default copy mode is color or black. staple/collate staple none (default) one left angled two left two top one right angled two right set up options for stapling and collating sets of copies. if collate is selected, the device prints a complete copy before starting on the next copy. otherwise, the device prints the first page of all copies before printing the second page, and so on. the staple and collate feature may not be present in your product. these features depend on the optional output accessory installed. collate off on (default) output bin default fax options administration > default job options > default fax options table 2-5 fax send menu menu item sub-menu item values description resolution standard (100x200dpi) (default) fine (200x200dpi) superfine (300x300dpi) set the resolution for sent documents. higher resolution images have more dots per inch (dpi), so they show more detail. lower resolution images have fewer dots per inch and show less detail, but the file size is smaller. fax header prepend (default) overlay select the position of the fax header on the page. select prepend to print the fax header above the fax content and move the fax content down on the page. select overlay to print the fax header over the top of the fax contents without moving the contents down. using this option could prevent a single-page fax from flowing onto another page. table 2-6 fax receive menu menu item sub-menu item values description fax forwarding fax forwarding off (default) custom to forward received faxes to another fax device, select fax forwarding and custom . then type the number of the other fax device into the fax forwarding number field. when you select this menu item for the first time, you are prompted to set up a pin. type that pin every time you use this menu. this is the same pin that is used to access the fax printing menu. create pin stamp received faxes enabled disabled (default) add the date, time, senders phone number, and page number to each page of the faxes that this device receives. fit to page enabled (default) disabled shrink faxes that are larger than letter-size or a4-size so that they can fit onto a letter-size or a4-size page. if it this feature set to disabled , faxes larger than letter or a4 will flow across multiple pages. fax paper tray select from the list of trays. the default setting is automatic . select the tray that holds the size and type of paper that you want to use for incoming faxes. output bin default e-mail options administration > default job options > default e-mail options menu item values description document file type pdf (default) jpeg tiff m-tiff select the file format for the e-mail. output quality high (large file) medium (default) low (small file) selecting higher quality for output increases the size of the output file. resolution 300 dpi 200 dpi 150 dpi (default) 75 dpi select the resolution. use a lo wer setting to create smaller files. color/black color scan (default) black/white scan specify whether the e-mail will be in black or in color. tiff version tiff 6.0 (default) tiff (post 6.0) specify the tiff version to use when saving scanned files. 24 chapter 2 control panel enww default send to folder options administration > default job options > default send to folder options menu item values description color/black color scan black/white scan (default) specify whether the file will be in black or in color. document file type pdf (default) m-tiff tiff jpeg select the file format for the file. tiff version tiff 6.0 (default) tiff (post 6.0) specify the tiff version to use when saving scanned files. output quality high (large file) medium (default) low (small file) selecting higher quality for output increases the size of the output file. resolution 75 dpi 150 dpi (default) 200 dpi 300 dpi 400 dpi 600 dpi select the resolution. use a lower setting to create smaller files. enww default job options menu 25 default print options administration > default job options > default print options table 2-7 default print options menu menu item sub-menu item values description copies per job type a value. set the default number of copies for print jobs. default paper size (list of supported sizes) select a paper size. default custom paper size unit of measure millimeters inches configure the default paper size that is used when the user selects custom as the paper size for a print job. x dimension configure the width measurement for the default custom paper size . y dimension configure the height measurement for the default custom paper size . output bin time/scheduling menu administration > time/scheduling use this menu to set options for se tting the time and for setting the device to enter and exit sleep mode. note: values shown with "(default)" ar e the factory-default values. some menu items have no default. table 2-8 time/scheduling menu menu item sub-menu item sub-menu item values description date/time date format yyyy/mmm/dd (default) mmm/dd/yyyy dd/mmm/yyyy use this feature to set the current date and time, and to set the date format and time format that are used to time-stamp outgoing faxes. date month day year time format 12 hour (am/pm) (default) 24 hour time hour minute am pm sleep delay 1 minute 20 minutes 30 minutes (default) 45 minutes 1 hour (60 minutes) 90 minutes 2 hours 4 hours use this feature to select the time interval that the device should remain inactive before entering sleep mode. wake time monday tuesday wednesday thursday friday saturday sunday off (default) custom select custom to set a wake time for each day of the week. the device exits sleep mode according to this sc hedule. using a sleep schedule helps conserve energy and prepares the device for use so that users do not have to wait for it to warm up. enww time/scheduling menu 27 menu item sub-menu item sub-menu item values description sleep time monday tuesday wednesday thursday friday saturday sunday off (default) custom use this feature to set a sleep time for each day of the week for periods when the device will not likely be in use (for example, at a certain time each evening). setting a sleep time makes the device automatically go into a low-power mode. select a day and then select custom to set up a custom sleep time schedule. fax printing create pin if you have concerns about the security of private faxes, use this feature to store faxes rather than having them automatically print by creating a printing schedule. when you select this menu item for the first time, you are prompted to set up a pin. type that pin every time you use this menu. table 2-8 time/scheduling menu (continued) 28 chapter 2 control panel enww management menu administration > management use this menu to set up global device-management options. note: values shown with "(default)" ar e the factory-default values. some menu items have no default. table 2-9 management menu menu item sub-menu item values description network address button display hide (default) use this feature to display the network address button on the home screen. stored job management quick copy job storage limit select the maximum number of jobs to store use this menu to view and manage any jobs that are stored on the device. quick copy job held timeout off (default) 1 hour 4 hours 1 day 1 week sleep mode disable use sleep delay (default) use this feature to customize the sleep mode settings for this device. select use sleep delay to set the device to enter sleep mode after the delay that is specified in the time/ scheduling menu. manage supplies replace supplies stop at low stop at out (default) override at out 1 override at out 2 this menu sets the product behavior for when a print cartridge, fuser kit, or transfer kit is low. choose stop at low to stop printing when a supply reaches a low condition. choose stop at out to allow the product to continue printing until a color print cartridge is empty. choose override at out 1 to allow the product to continue printing when the cartridges are empty or when the other supplies are worn out. the product stops printing when the toner collection units are full. using this option could reduce print quality. choose override at out 2 to allow the product to keep printing when the cartridges are empty; when other supplies are worn out; and when the waste toner collection units are full. using this option can damage the device. supply low/order threshold select a value in the range. the default is 5%. use this menu to carry out administrative supply management tasks such as changing the threshold when supplies should be ordered. color supply out stop (default) auto-continue black this menu sets the product behavior when a color supply is empty. when auto-continue black is selected, the product will continue printing using black toner only. enww management menu 29 menu item sub-menu item values description restrict color use color printing access enable color (default) color if allowed disable color this item allows the administrator to disable or restrict color printing. to use the color if allowed setting, set up user permissions and/or application permissions in the embedded web server, hp easy printer care software, or web jetadmin. color copying access enable color (default) disable color this item allows the administrator to disable or restrict color copying. color/black mix automatic (default) mostly color pages mostly black pages this item controls how the engine switches from color mode to monochrome mode for maximum performance and print cartridge life. choose automatic to reset the product to the factory default setting. choose mostly color pages if nearly all of your print jobs are color with high page coverage. choose mostly black pages if you print mostly monochrome jobs or a combination of color and monochrome jobs. table 2-9 management menu (continued) 30 chapter 2 control panel enww initial setup menu administration > initial setup note: values shown with "(default)" ar e the factory-default values. some menu items have no default. networking and i/o administration > initial setup > networking and i/o table 2-10 networking and i/o menu item sub-menu item values description i/o timeout select a value in the range. the factory default setting is 15 seconds. i/o timeout refers to the elapsed time before a print job fails. if the stream of data that the device receives for a print job gets interrupted, this setting indicates how long the device will wait before it reports that the job has failed. embedded jetdirect see table 2 - 11 jetdirect menus on page 31 for the list of options. table 2-11 jetdirect menus menu item sub-menu item sub-menu item values and description tcp/ip enable off : disable the tcp/ip protocol. on (default): enable the tcp/ip protocol. host name an alphanumeric string, up to 32 characters, used to identify the device. this name is listed on the hp jetdirect configuration page. the default host name is npixxxxxx, where xxxxxx is the last six digits of the lan hardware (mac) address. ipv4 settings config method specifies the method that tcp/ipv4 parameters will be configured on the hp jetdirect print server. bootp : use bootp (bootstrap protocol) for automatic configuration from a bootp server. dhcp : use dhcp (dynamic host configuration protocol) for automatic configuration from a dhcpv4 server. if selected and a dhcp lease exists, dhcp release and dhcp renew menus are available to set dhcp lease options. auto ip : use automatic link-local ipv4 addressing. an address in the form 169.254.x.x is assigned automatically. manual : use the manual settings menu to configure tcp/ipv4 parameters. default ip specify the ip address to default to when the print server is unable to obtain an ip address from the network during a forced tcp/ip reconfiguration (for example, when manually configured to use bootp or dhcp). auto ip : a link-local ip address 169.254.x.x is set. enww initial setup menu 31 menu item sub-menu item sub-menu item values and description legacy : the address 192.0.0.192 is set, consistent with older hp jetdirect devices. dhcp release this menu appears if config method was set to dhcp and a dhcp lease for the print server exists. no (default): the current dhcp lease is saved. yes : the current dhcp lease and the leased ip address are released. dhcp renew this menu appears if config method was set to dhcp and a dhcp lease for the print server exists. no (default): the print server does not request to renew the dhcp lease. yes : the print server requests to renew the current dhcp lease. primary dns specify the ip address (n.n.n.n) of a primary dns server. secondary dns specify the ip address (n.n.n.n) of a secondary domain name system (dns) server. ipv6 settings enable use this item to enable or disable ipv6 operation on the print server. off : ipv6 is disabled. on (default): ipv6 is enabled. address manual settings: use this item to manually set ipv6 addresses on the print server. enable : select this item and choose on to enable manual configuration, or off to disable manual configuration. address : use this item to ty pe a 32 hexadecimal digit ipv6 node address that uses the colon hexadecimal syntax. dhcpv6 policy router specified : the stateful auto-configuration method to be used by the print server is determined by a router. the router specifies whether the print server obtains its address, its conf iguration information, or both from a dhcpv6 server. router unavailable : if a router is not available, the print server should attempt to obtain its stateful configuration from a dhcpv6 server. always : whether or not a router is available, the print server always attempts to obtain its stateful configuration from a dhcpv6 server. primary dns use this item to specify an ipv6 address for a primary dns server that the print server should use. secondary dns use this item to specify an ipv6 address for a secondary dns server that the print server should use. table 2-11 jetdirect me nus (continued) 32 chapter 2 control panel enww menu item sub-menu item sub-menu item values and description proxy server specifies the proxy server to be used by embedded applications in the device. a proxy server is typically used by network clients for internet access. it caches web pages, and provides a degree of internet security, for those clients. to specify a proxy server, enter its ipv4 address or fully-qualified domain name. the name can be up to 255 octets. for some networks, you may need to contact your independent service provider (isp) for the proxy server address. proxy port type the port number used by the proxy server for client support. the port number identifies the port reserved for proxy activity on your network, and can be a value from 0 to 65535. ipx/spx enable off : disable the ipx/spx protocol. on (default): enable the ipx/spx protocol. frame type selects the frame-type se tting for your network. auto : automatically sets and limits the frame type to the first one detected. en_8023 , en_ii , en_8022 , and en_snap : frame- type selections for ethernet networks. appletalk enable off : disable the appletalk protocol. on (default): enable the appletalk protocol. dlc/llc enable off : disable the dlc/llc protocol. on (default): enable the dlc/llc protocol. table 2-11 jetdirect menus (continued) enww initial setup menu 33 menu item sub-menu item sub-menu item values and description security print sec page yes (default): prints a page that contains the current security settings on the hp jetdirect print server. no : a security settings page is not printed. secure web for configuration management, specify whether the embedded web server will accept communications using https (secure http) only, or both http and https. https required (default): for secure, encrypted communications, only https access is accepted. the print server will appear as a secure site. http/https optional : access using either http or https is permitted. ipsec specify the firewall status on the print server. keep : firewall status remains the same as currently configured. disable : firewall operation on the print server is disabled. reset security specify whether the current security settings on the print server will be saved or reset to factory defaults. no : the current security settings are maintained. yes : security settings are reset to factory defaults. diagnostics embedded tests this menu provides tests to help diagnose network hardware or tcp/ip network connection problems. embedded tests help to identify whether a network fault is internal or external to the device. use an embedded test to check hardware and communication paths on the print server. after you select and enable a test and set the execution time, you must select execute to initiate the test. depending on the execution time, a selected test runs continuously until either the device is turned off, or an error occurs and a diagnostic page is printed. lan hw test caution: running this embedded test will erase your tcp/ip configuration. this test performs an internal loopback test. an internal loopback test will send and receive packets only on the internal network hardware. there are no external transmissions on your network. select yes to choose this test, or no to not choose it. http test this test checks operation of http by retrieving predefined pages from the device, and tests the embedded web server. select yes to choose this test, or no to not choose it. snmp test this test checks operation of snmp communications by accessing predefined snmp objects on the device. table 2-11 jetdirect me nus (continued) 34 chapter 2 control panel enww menu item sub-menu item sub-menu item values and description select yes to choose this test, or no to not choose it. data path test this test helps to identify data path and corruption problems on an hp postscript level 3 emulation device. it sends a predefined ps file to the device, however, the test is paperless; the file will not print. select yes to choose this test, or no to not choose it. select all tests use this item to select all available embedded tests. select yes to choose all tests. select no to select individual tests. execution time [h] use this item to specify the length of time (in hours) that an embedded test will be run. you can select a value from 1 to 60 hours. if you select zero (0), the test runs indefinitely until an error occu rs or device is turned off. data gathered from the http, snmp, and data path tests is printed after the tests have completed. execute no : do not initiate the selected tests. yes : initiate the selected tests. ping test this test is used to check network communications. this test sends li nk-level packets to a remote network host, then waits for an appropriate response. to run a ping test, set the following items: dest type specify whether the target device is an ipv4 or ipv6 node. dest ipv4 type the ipv4 address. dest ipv6 type the ipv6 address. packet size specify the size of each packet, in bytes, to be sent to the remote host. the minimum is 64 (default) and the maximum is 2048. timeout specify the length of time, in seconds, to wait for a response from the remote host. the default is 1 and the maximum is 100. count specify the number of ping test packets to send for this test. select a value from 1 to 100. to configure the test to run continuously, select 0. print results if the ping test was not set for continuous operation, you can choose to print the test results. select yes to print results. if you select no (default), results are not printed. execute specify whether to initiate the ping test. select yes to initiate the test, or no to not run the test. table 2-11 jetdirect menus (continued) enww initial setup menu 35 menu item sub-menu item sub-menu item values and description ping results use this item to view the ping test status and results using the control panel display. you can select the following items: packets sent shows the number of packets (0 - 65535) sent to the remote host since the most recent test was initiated or completed. packets received shows the number of packets (0 - 65535) received from the remote host since the most recent test was initiated or completed. percent lost shows the percent of ping test packets that were sent with no response from the remote host since the most recent test was initiated or completed. rtt min shows the minimum detected roundtrip- time (rtt), from 0 to 4096 milliseconds , for packet transmission and response. rtt max shows the maximum detected roundtrip- time (rtt), from 0 to 4096 milliseconds , for packet transmission and response. rtt average shows the average round-trip-time (rtt), from 0 to 4096 milliseconds, for packet transmission and response. ping in progress shows whether a ping test is in progress. yes indicates a test in progress, and no indicates that a test completed or was not run. refresh when viewing the ping test results, this item updates the ping test data with current results. select yes to update the data, or no to maintain the existing data. however, a refresh automatically occurs when the menu times out or you manually return to the main menu. link speed the link speed and communication mode of the print server must match the network. the available settings depend on the device and installed print server. select one of the following link configuration settings: caution: if you change the link setting, network communications with the print server and network device might be lost. auto (default): the print server uses auto-negotiation to configure itself with the highest link speed and communication mode allowed. if auto-negotiation fails, either 100tx half or 10tx half is set depending on the detected link speed of the hub/switch port. (a 1000t half-duplex selection is not supported.) 10t half : 10 mbps, half-duplex operation. 10t full : 10 mbps, full-duplex operation. 100tx half : 100 mbps, half-duplex operation. 100tx full : 100 mbps, full-duplex operation. 100tx auto : limits auto-negotiation to a maximum link speed of 100 mbps. table 2-11 jetdirect me nus (continued) 36 chapter 2 control panel enww menu item sub-menu item sub-menu item values and description 1000tx full : 1000 mbps, full-duplex operation. print protocols use this item to print a page that lists the configuration of the following protocols: ipx/spx, novell netware, appletalk, dlc/llc. table 2-11 jetdirect menus (continued) enww initial setup menu 37 fax setup administration > initial setup > fax setup table 2-12 fax setup menu menu item sub-menu item sub-menu item values description required settings country/region (countries/regions listed) configure the settings that are legally required for outgoing faxes. date/time date format date time format time fax header information phone number company name pc fax send disabled enabled (default) use this feature to enable or disable pc fax send. pc fax send enables users to send faxes through the device from their computers if they have the send fax driver installed on their pc. 38 chapter 2 control panel enww menu item sub-menu item sub-menu item values description fax send settings fax dial volume off low (default) high use this feature to set the volume of the tones that you hear while the device dials the fax number. error correction mode enabled (default) disabled when error correction mode is enabled and an error occurs during fax transmission, the device sends or receives the error portion again. jbig compression enabled (default) disabled jbig compression reduc es fax-transmission time, which can result in lower phone charges. however, using jbig compression sometimes causes compatibility problems with older fax machines. if this occurs, turn off jbig compression. maximum baud rate select a value from the list. the default is 33.6k. use this feature to set the maximum baud rate for receiving faxes. this can be used as a diagnostic tool for troubleshooting fax problems. tcf t.30 delay timer default (default) custom this setting should be left at the default value and only changed when directed by an hp technical support agent. adjustment procedures associated with this setting are beyond the scope of this guide. tcf extend default (default) custom this setting should be left at the default value and only changed when directed by an hp technical support agent. adjustment procedures associated with this setting are beyond the scope of this guide. dialing mode tone (default) pulse select whether the device should use tone or pulse dialing. redial on busy the range is between 0 and 9. the factory default is 3 times. type the number of times the device should attempt to redial if the line is busy. redial on no answer never (default) once twice use this feature to specify the number of times the device should attempt to dial if the recipient fax number does not answer. note: twice is available in locations other than the united states and canada. table 2-12 fax setup menu (continued) enww initial setup menu 39 menu item sub-menu item sub-menu item values description redial interval the range is between 1 and 5 minutes. the factory default is 5 minutes. use this feature to specify the number of minutes between dialing attempts if the recipient number is busy or not answering. detect dial tone enabled disabled (default) use this feature to specify whether the device should check for a dial tone before sending a fax. dialing prefix off (default) custom use this feature to specify a prefix number that must be dialed when sending faxes from the device. billing codes off (default) custom when billing codes are enabled, a prompt appears that asks the user to enter the billing code for an outgoing fax. the range is between 1 and 16 digits. the default is 1 digit. fax receive settings rings to answer the range varies by location. the factory default is 2 rings. use this feature to specify the number of rings that must occur before the fax modem answers. ring interval default (default) custom this setting is used to adjust for some pbx ring signals. change this setting only when directed by an hp technical support agent. ring frequency default (default) custom this setting should be left at the default value and only changed when directed by an hp technical support agent. adjustment procedures associated with this setting are beyond the scope of this guide. ringer volume off low (default) high set the volume for the fax ring-tone. blocked fax numbers add blocked numbers type the fax number to add. use this feature to add or delete numbers from the blocked fax li st. the blocked fax list can contain up to 30 numbers. when the device receives a call from one of the blocked fax numbers, it deletes the incoming fax. it also logs the blocked fa x in the activity log along with job-accounting information. remove blocked numbers select a fax number to remove. clear all blocked numbers no (default) yes table 2-12 fax setup menu (continued) 40 chapter 2 control panel enww e-mail setup administration > initial setup > e-mail setup use this menu to enable the e-mail feature and to configure basic e-mail settings. note: to configure advanced e-mail settings, use the embedded web server. for more information, see embedded web server on page 183 . table 2-13 e-mail setup menu menu item values description address validation on (default) off this option enables the device to ch eck e-mail syntax when you type an e-mail address. valid e-mail addresses require the "@" sign and a ".". find send gateways search the network for smtp gateways that the device can use to send e-mail. smtp gateway enter a value. specify the ip address of the smtp gateway that is used to send e- mail from the device. test send gateway test the configured smtp gateway to see if it is functional. send setup menu administration > initial setup > send setup table 2-14 send setup menu menu item values description fax number confirmation disable (default) enable when fax number confirmation is enabled, you are prompted to enter the fax number twice to verify that it has been typed correctly. enww initial setup menu 41 device behavior menu administration > device behavior table 2-15 device behavior menu menu item sub-menu item sub-menu item values description language select the language from the list. select a different language for control-panel messages. when you select a new language, the keyboard layout might also change. key press sound on (default) off use this feature to specify whether you hear a sound when you touch the screen or press buttons on the control panel. inactivity timeout type a value between 10 and 300 seconds. the factory default is 60 seconds. specify the amount of time that elapses between any activity on the control panel and the device resetting to the default settings. warning/error behavior clearable warnings on job (default) set the amount of time that a clearable warning appears on the control panel. continuable events auto continue (10 seconds) (default) touch ok to continue configure the device behavior when the device encounters certain errors. jam recovery auto (default) off on configure how the device handles pages that are lost during a jam. 42 chapter 2 control panel enww menu item sub-menu item sub-menu item values description tray behavior use requested tray exclusively (default) first control how the device handles jobs that have specified a specific input tray. manually feed prompt always (default) unless loaded specify how a prompt should appear when the type or size for a job does not match the specified tray and the device pulls from the multipurpose tray instead. ps defer media enabled (default) disabled select either the postscript (ps) or hp paper-handling model. use another tray enabled (default) disabled turn on or off the control-panel prompt to select another tray when the specified tray is empty. size/type prompt display (default) do not display control whether the tray configuration message appears whenever a tray is opened or closed. duplex blank pages auto (default) yes control how the device handles two-sided jobs (duplexing). image rotation left to right right to left alternate image rotation allows users to put paper in the input tray using the same orientation regardless of whether there is a finisher installed. note: the image rotation set in this menu will be applied any time a job does not request stapling or when the requested stapling could not be applied because of unsupported media or when the stapler is unavailable. select left to right to rotate the image as if it were going to be bound on the left. this setting is appropriate for print jobs where reading from left to right is the cultural norm. this is the default setting. select right to left to rotate the image as if it were going to be bound on the right. this setting is usually appropriate for print jobs where reading from right to left is the cultural norm. select alternate to use a different loading orientation that might work better with preprinted forms that are used on legacy products. multifunc finisher or mbm-3 bin stapler operation mode mailbox stacker function separator this menu appears when the hp 3-bin stapler/stacker accessory or the hp booklet maker/finisher accessory is attached. allows you to set the default operation mode. mailbox assigns a user or group of users to each output bin. stacker treats all of the output bins as a single large bin. when one bin gets full, jobs are automatically routed to the next bin. function separator specifies a table 2-15 device behavior menu (continued) enww device behavior menu 43 menu item sub-menu item sub-menu item values description default bin for specific types of jobs such as faxes or copies (st apler/stacker only). staples none one left angled one right angled two left two right two top sets the default staple selection for documents sent to the device when no staple value is specified. staples out stop continue sets the default behavior when a job specifies stapling and the stapler is out of staples. stop stops printing if the stapler runs out of staples. continue allows a job to continue printing even when the device is out of staples. offset off on turns the job offset feature on or off. when job offset is on, each copy of a job is shifted to one side in the output bin in order to keep each copy separate from the others. a4/letter staple normal alternate 1 alternate 2 controls the speed of the print engine to prevent paper jams by using the stapler buffer. note: the stapler buffer may or may not be used depending on the selected media type or on the sensed media type, if autosense mode is enabled. if the normal setting is enabled, the engine speed will be normal by using the stapler buffer whenever possible. if the alternate 1 setting is enabled, and the engine is in autosense mode, the engine slows down to prevent jams. if the product is not in autosense mode, the engine performs at normal speed, using the stapler buffer whenever possible. if the alternate 2 setting is enabled, the engine always slows down to prevent jams, never using the stapler buffer. fold ltr-r & a4 - r ?4.0 mm ?3.5 mm ?3.0 mm ?2.5 mm ?2.0 mm ?1.5 mm ?1.0 mm adjusts the fold line for letter and a4 size paper (booklet maker only). table 2-15 device behavior menu (continued) 44 chapter 2 control panel enww menu item sub-menu item sub-menu item values description ?0.5 mm 0.0 mm 0.5 mm 1.0 mm 1.5 mm 2.0 mm 2.5 mm 3.0 mm 3.5 mm 4.0 mm fold legal & jisb4 ?4.0 mm ?3.5 mm ?3.0 mm ?2.5 mm ?2.0 mm ?1.5 mm ?1.0 mm ?0.5 mm 0.0 mm 0.5 mm 1.0 mm 1.5 mm 2.0 mm 2.5 mm 3.0 mm 3.5 mm 4.0 mm adjusts the fold line for legal and jis b4 size paper (booklet maker only). fold 11x17 & a3 ?4.0 mm ?3.5 mm ?3.0 mm ?2.5 mm ?2.0 mm ?1.5 mm adjusts the fold line for legal and 11x17 and a3 size paper (booklet maker only). table 2-15 device behavior menu (continued) enww device behavior menu 45 menu item sub-menu item sub-menu item values description ?1.0 mm ?0.5 mm 0.0 mm 0.5 mm 1.0 mm 1.5 mm 2.0 mm 2.5 mm 3.0 mm 3.5 mm 4.0 mm general copy behavior scan ahead enabled (default) disabled turn on no-wait scanning. with scan ahead enabled, the pages in the original document are scanned to disk and held until the device becomes available. auto print interrupt enabled disabled (default) when this feature is enabled, copy jobs can interrupt print jobs that are set to print multiple copies. the copy job is inserted into the print queue at the end of one copy of the print job. after the copy job is complete, the device continues printing the remaining copies of the print job. copy interrupt enabled disabled (default) when this feature is enabled, a copy job that is currently printing can be interrupted when a new copy job is started. you are prompted to confirm that you want to interrupt the current job. alternative letterhead mode off (default) on this option allows loading of letterhead or preprinted paper the same way for all copy jobs, whether copying to one side of the paper or to both sides of the paper. table 2-15 device behavior menu (continued) 46 chapter 2 control panel enww menu item sub-menu item sub-menu item values description general printing behavior override a4/letter no yes (default) when this feature is enabled, the job prints on letter-size paper when an a4 job is sent but no a4-size paper is loaded in the device (or prints on a4 paper when a letter-size job is sent but no letter-size paper is loaded). this option also overri des a3 with ledger-size paper and ledger with a3-size paper. manual feed enabled disabled (default) when this feature is enabled, the user can select manual feed from the control panel as the paper source for a job. courier font regular (default) dark select which version of the courier font you want to use. wide a4 enabled disabled (default) change the printable area of a4-size paper. if you enable this option, eighty 10-pitch characters can be printed on a single line of a4 paper. print ps errors enabled disabled (default) select whether a postscript (ps) error page is printed when the device encounters a ps error. print pdf errors enabled disabled (default) select whether a pdf error page is printed when the device encounters a pdf error. personality auto (default) pcl pdf ps select the printer language that the device should use. normally, you should not change the language. if you change the setting to a specific language, the device does not automatically switch from one language to another unless specific software commands are sent to the device. table 2-15 device behavior menu (continued) enww device behavior menu 47 menu item sub-menu item sub-menu item values description pcl form length type a value between 5 and 128 lines. the factory default is 60 lines. pcl is a set of printer commands that hewlett-packard developed to provide access to printer features. orientation portrait (default) landscape select the orientation that is most often used for print jobs. select portrait if the short edge is at the top or landscape if the long edge is at the top. font source select the source from the list. select the font source for the user-soft default font. font number type the font number. the range is between 0 and 999. the factory default is 0. specify the font number for the user soft default font by using the source that is specified in the font source menu item. the device assigns a number to each font and lists it on the pcl font list (available from the administration menu). font pitch type a value between 0.44 and 99.99. the factory default is 10.00. if font source and font number indicate a contour font, use this feature to select a default pitch (for a fixed-spaced font). symbol set pc-8 (default) (50 additional symbol sets from which to choose) select any one of several available symbol sets from the control panel. a symbol set is a unique grouping of all the characters in a font. append cr to lf no (default) yes configure whether a carriage return (cr) is appended to each line feed (lf) encountered in backwards-compatible pcl jobs (pure text, no job control). suppress blank pages no (default) yes this option is for users who are generating their own pcl, which could include extra form feeds that cause blank pages to be printed. when yes is selected, form feeds are ignored if the page is blank. media source mapping standard (default) classic select and maintain input trays by number when you are not using the device driver, or when the software program has no option for tray selection. table 2-15 device behavior menu (continued) 48 chapter 2 control panel enww print quality menu administration > print quality table 2-16 print quality menu menu item sub-menu item values description adjust color highlights cyan density . magenta density . yellow density . black density +5 to ?5 . default is 0 . adjust the darkness or lightness of highlights on a printed page. lower values represent lighter highlights on a printed page, and higher values represent darker highlights on a printed page. midtones cyan density . magenta density . yellow density . black density +5 to ?5 . default is 0 . adjust the darkness or lightness of midtones on a printed page. lower values represent lighter midtones on a printed page, and higher values represent darker midtones on a printed page. shadows cyan density . magenta density . yellow density . black density +5 to ?5 . default is 0 . adjust the darkness or lightness of shadows on a printed page. lower values represent lighter shadows on a printed page, and higher values represent darker shadows on a printed page. restore color values sets all the density values back to the factory default settings. set registration test page print shift the margin alignment to center the image on the page from top to bottom and from left to right. you can also align the image on the front with the image printed on the back. print a test page for setting the registration. source all trays tray menu item sub-menu item values description auto sense mode tray 1 sensing full sensing (default for tray 1) expanded sensing (default for trays 2-5) transparency only when full sensing is selected, the product recognizes light, plain, heavy, gl ossy, and tough paper and overhead transparencies. when expanded sensing is selected, the device recognizes normal paper, overhead transparencies, glossy paper, and tough paper. when transparency only is selected, the device recognizes only overhead transparency and non- overhead transparency types. tray 2-5 sensing expanded sensing transparency only (default) when expanded sensing is selected, the device recognizes normal paper, overhead transparencies, glossy paper, and tough paper. when transparency only is selected, the devic e recognizes only overhead transparency and non-overhead transparency types. optimize paper curl normal reduced to help reduce paper curl, set this option to reduced . this decreases full speed to 10 ppm (instead of 40 ppm) and 3/4 speed to 7.5 ppm (instead of 30 ppm). pre-rotation off (default) on turn this feature on if horizontal streaks appear on pages. using this feature increases the warm-up time for the device. fuser temp normal (default) alternate 1 alternate 2 alternate 3 if you are seeing a faint image of the page repeated at the bottom of the page or on the following page, you should first make sure the paper type and print mode settings are correct for the type of paper you are using. if you continue to see ghost images on your print jobs, set the fuser temp feature to one of the alternate settings . try the alternate 1 setting first and see if it solves the problem. if you continue to see the problem, try alternate 2 and then alternate 3. with the alternate 2 and alternate 3 settings you may see an extra delay between jobs. tray 1 normal (default) alternate if you are seeing marks on the back side of the paper when printing from tray 1, set the mode to alternate . this increases the frequency of the cleaning cycle. gloss mode normal (default) high chosen when stable high gloss is required. set this feature to high for glossy print jobs, such as photos, if you notice the gloss finish decreasing after the first page is printed. this setting reduces the performance for all paper types. table 2-16 print quality menu (continued) 50 chapter 2 control panel enww menu item sub-menu item values description light media auto (default) on prevents the fuser from wrapping with light paper. set this feature to on if you are frequently seeing fuser delay jam or fuser wrap jam messages, especially when printing on lightweight paper or on jobs with heavy toner coverage. environment normal (default) low temp optimizes performance in extreme low temperature environments. set this feature to low temp if the product is operating in a low-temperature environment and you are having problems with print quality such as blisters in the printed image. line voltage normal (default) 100v optimizes performance in low-voltage conditions. set this feature to 100v if the product is operating in a low- voltage environment and you are having problems with print quality such as blisters in the printed image. cleaning frequency normal (default) alternate set this feature to alternate if you are seeing defects in the printed output that repeat at 38 mm (1.5 inch) intervals. this feature increases the frequency at which the c roller is cleaned. setting this feature to alternate might also reduce printing speed and increase the frequency of consumable replacement. d-blade bias normal (default) alternate set this feature to alternate if you are seeing short white vertical lines in the printed output. the alternate setting might also cause dark spots in the printed output, so be sure to test this setting on a few print jobs. waste bin normal (default) alternate try setting this feature to alternate if you are seeing lengthwise toner streaks in your printed output, especially in jobs with low toner coverage. discharge brush off (default) on enable this feature in low temperature and low humidity environments if you are seeing specks of toner scattered on double-sided jobs using light-weight paper and longer than ten pages. background off (default) on turn this feature on if pages are printing with a shaded background. using this feature might reduce gloss levels. heavy mode 30 ppm (default) 24 ppm the default setting is 30 ppm. select the 24 ppm option to reduce the speed and improve fusing on heavy paper. tracking control off (default) on improves color stability by adjusting the bias voltage. this setting should remain on. restore optimize select this setting to return all the settings in the optimize menu to the factory default settings. resolution image ret 4800 1200x600dpi select image ret 4800 to produces fast, high-quality printing that is appropriate for most print jobs select 1200x600dpi to produce the highest-quality printing available, but it may slow print speed. this setting may be useful for jobs that contain very thin lines or fine graphics. color ret enabled (default) disabled enable or disable resolu tion enhancement technology (ret), which produces print output with smooth angles, curves, and edges. table 2-16 print quality menu (continued) enww print quality menu 51 menu item sub-menu item values description calibration/cleaning process cleaning page process use this feature to create and process a cleaning page for cleaning excess toner off the pressure roller in the fuser. the process takes up to 2.5 minutes. quick calibration calibrate performs partial product calibrations. full calibration calibrate performs all product calibrations. delay calibration at wake/power on no yes (default) this menu controls the timing of the calibration when the printer wakes up or is turned on. note: for the best results, allow the device to calibrate before printing. print jobs performed before calibration may not be of the highest quality. table 2-16 print quality menu (continued) 52 chapter 2 control panel enww troubleshooting menu administration > troubleshooting note: many of the menu items under the troubleshooting menu are for advanced troubleshooting purposes. table 2-17 troubleshooting menu menu item sub-menu item sub-menu item values description event log print this shows the event codes and their corresponding engine cycles on the control- panel display. calibrate scanner calibrate use this feature to compensate for offsets in the scanner imaging system (carriage head) for adf and flatbed scans. you might need to calibrate the scanner if it is not capturing the correct sections of scanned documents. pq troubleshooting print print various diagnostic pages that help solve print-quality problems. fax t.30 trace print t.30 report print or configure the fax t.30 trace report. t. 30 is the standard that specifies handshaking, protocols, and error correction between fax machines. when to print report never auto print (default) print after any fax job print after fax send jobs print after any fax error print after send errors only print after receive errors only fax transmit signal loss a value between 0 and 30. the default is 0. set loss levels to compensate for phone-line signal loss. do not modify this setting unless requested to do so by an hp service representative because it could cause the fax to stop functioning. fax v.34 normal (default) off disable v.34 mode if several fax failures have occurred or if phone line conditions require it. fax speaker mode normal (default) diagnostic a technician can use this feature technician to evaluate and diagnose fax issues by listening to the sounds of fax modulations. diagnostic page print print a diagnostic page that includes color swatches and the ep parameters table. disable cartridge check use this item to enter a mode where a cartridge (or color pair of cartridge and drum) can be removed to determine which particular enww troubleshooting menu 53 menu item sub-menu item sub-menu item values description color is the source of a problem. in this mode, all consumable-related errors are ignored. paper path sensors initiate a test of the paper-path sensors. paper path test test page print generate a test page for testing the paper- handling features. define the path for the test in order to test specific paper paths. source all trays tray 1 tray 2 (additional trays are shown, if applicable.) specify whether the test page is printed from all trays or from a specific tray. destination all bins select the output option for the test page. send the test page to all output bins or only to a specific bin. duplex off (default) on select whether the duplexer should be included in the test. copies range: 1-500, default is 1. select how many pages should be sent from the specified source as part of the test. table 2-17 troubleshooting menu (continued) 54 chapter 2 control panel enww menu item sub-menu item sub-menu item values description finishing paper path test staples finishing options choose from a list of available options. test the paper-handling features on the finisher. select the option that you want to test. destination bin media size letter a4 select the paper size for the test. media type select from a list of types. select the paper type for the test. copies range: 2-30, default=2 select the number of copies to include in the test. duplex off on select whether to use the duplexer in the test. test page print print a test page to use for the test. stack destination bin select from a list of bins. select the options that you want to use to test the stacker. media size letter legal a4 executive (jis) 8.5 x 13 media type select from a list of bins. select the type of media to use for the finishing paper path test. copies 1 10 50 100 500 select the number of copies to include in the finishing paper path test. duplex off on select whether to use the duplexer in the finishing paper path test. test page print print a test page to use for the test. table 2-17 troubleshooting menu (continued) enww troubleshooting menu 55 menu item sub-menu item sub-menu item values description booklet maker media size letter legal a4 executive (jis) 8.5 x 13 select the options that you want to use to test the booklet maker. media type select from a list of bins. select the type of media to use for the finishing paper path test. copies 1 10 50 100 500 select the number of copies to include in the finishing paper path test. duplex off on select whether to use the duplexer in the finishing paper path test. test page print print a test page to use for the test. manual sensor test this item performs tests to determine whether the paper-path sensors are operating correctly. component test transfer motors belt only image drum motors black laser scanner cyan laser scanner magenta laser scanner yellow laser scanner fuser motor fuser pressure release motor black alienation motor cyan alienation motor magenta alienation motor yellow alienation motor exercise individual parts independently to isolate noise, leaking, or other issues. to start the test, select one of the components. the test runs the number of times specified in the repeat option. you might be prompted to remove parts from the device during the test. press the stop button to abort the test. table 2-17 troubleshooting menu (continued) 56 chapter 2 control panel enww menu item sub-menu item sub-menu item values description itb contact/ alienation tray 2 pickup motor tray 2 pickup solenoid tray 3 pickup motor tray 3 pickup solenoid tray 4 pickup motor tray 4 pickup solenoid tray 5 pickup motor tray 5 pickup solenoid duplexer reverse motor duplexer feed motor duplexer refeed motor paper transport motor repeat once (default) continuous determines the number of times the test runs. print/stop test continuous value from 0 to 60,000 milliseconds. default: 0 isolate faults by stopping the device during the print cycle and observing where in the process the image degrades. to run the test, specify a stop time. the next job that is sent to the device stops at the specified time in the process. color band test test page print prints a page that helps identify arcing in the high-voltage power supplies. copies continuous value from 1 to 30. default: 1 specify the number of copies to print for the color band test scanner tests lower lamp sensors adf input motor adf input reverse flatbed motor adf read motor a service technician can use this menu item to diagnose potential problems with the device scanner. table 2-17 troubleshooting menu (continued) enww troubleshooting menu 57 menu item sub-menu item sub-menu item values description adf read motor reverse adf duplex solenoid adf led indicator control panel leds verify that the components of the control panel are functioning correctly. display buttons touchscreen finisher tests manual sensor test component test table 2-17 troubleshooting menu (continued) 58 chapter 2 control panel enww resets menu administration > resets table 2-18 resets menu menu item values description clear local address book clear use this feature to clear all addresses from the address books that are stored on the device. clear fax activity log yes no (default) use this feature to clear all events from the fax activity log. restore factory telecom setting restore use this option to restore the following settings to their factory default settings: transmit signal loss, v34, maximum baud rate, speaker mode. restore factory settings restore use this feature to restore all device settings to their factory defaults. reset supplies new document feeder kit (yes/ no) notify the device that a new document-feeder kit has been installed. enww resets menu 59 service menu administration > service the service menu is locked and requires a pin for access. this menu is intended for use by authorized service personnel. 60 chapter 2 control panel enww 3 software for windows supported operating systems for windows the product supports the followi ng windows operating systems: supported printer drivers for windows note: for more information about the upd, see www.hp.com/ go/upd . enww supported printer drivers for windows 63 hp universal print driver (upd) the hp universal print dr iver (upd) for windows is a single dr iver that gives you instant access to virtually any hp laserjet product, from any location, without downloading separate drivers. it is built on proven hp print driver technology and has been tested thoroughly and used with many software programs. it is a powerful solution th at performs consistently over time. the hp upd communicates directly wi th each hp product, gathers configuration information, and then customizes the user interface to show the product?s unique, available features. it automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually. note: for more information about the upd, see www.hp.com/ go/upd . upd installation modes traditional mode select the correct printer driver for windows printer drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). check the installation notes and readme files on the device cd for additional software and languages. hp pcl 6 driver description hp postscript level 3 emulation driver description hp pcl 5 universal print driver description priority for print settings changes to print settings are prioritized depending on where the changes are made: note: the names of commands and dialog boxes might vary depending on your software program. page setup dialog box : click page setup or a similar command on the file menu of the program you are working in to open this dialog box. settings changed here override settings changed anywhere else. print dialog box : click print , print setup , or a similar command on the file menu of the program you are working in to open this dialog box. settings changed in the print dialog box have a lower priority and do not override changes made in the page setup dialog box. printer properties dialog box (printer driver) : click properties in the print dialog box to open the printer driver. settings changed in the printer properties dialog box do not override settings anywhere else in the printing software. default printer driver settings : the default printer driver setting s determine the settings used in all print jobs, unless settings are changed in the page setup, print , or printer properties dialog boxes. printer control panel settings : settings changed at the printer control panel have a lower priority than changes made anywhere else. 66 chapter 3 software for windows enww change printer-driver settings for windows change the settings for all print jobs until the software program is closed change the default settings for all print jobs change the product configuration settings 1. on the file menu in the software program, click print . 2. select the driver, and then click properties or preferences . the steps can vary; this procedure is most common. 1. windows xp and windows server 2003 (using the default start menu view) : click start , and then click printers and faxes . -or- windows 2000, windows xp, and windows server 2003 (using the classic start menu view) : click start , click settings , and then click printers . -or- windows vista : click start , click control panel , and then in the category for hardware and sound click printer . 2. right-click the driver icon, and then select printing preferences . 1. windows xp and windows server 2003 (using the default start menu view) : click start , and then click printers and faxes . -or- windows 2000, windows xp, and windows server 2003 (using the classic start menu view) : click start , click settings , and then click printers . -or- windows vista : click start , click control panel , and then in the category for hardware and sound click printer . 2. right-click the driver icon, and then select properties . 3. click the device settings tab. enww change printer-driver settings for windows 67 remove software for windows 1. click start , and then click all programs . 2. click hp , and then click hp color laserjet cm6030 or hp color laserjet cm6040 mfp . 3. click uninstall hp color laserjet cm6030 or hp color laserjet cm6040 mfp , and then follow the onscreen instructions to remove the software. 68 chapter 3 software for windows enww supported utilities for windows hp web jetadmin hp web jetadmin is a browser-based management tool for hp jetdirect-connected printers within your intranet, and it should be installed only on the network administrator?s computer. to download a current version of hp web jetadmin and for the latest list of supported host systems, visit www.hp.com/ go/webjetadmin . when installed on a host server, a windows client can gain access to hp web jetadmin by using a supported web browser (such as microsoft? internet explorer 4.x or netscape navigator 4.x or later) by navigating to the hp web jetadmin host. embedded web server the device is equipped with an embedded web se rver, which provides access to information about device and network activities. this information appe ars in a web browser, such as microsoft internet explorer, netscape navigator, apple safari, or firefox. the embedded web server resides on the devi ce. it is not loaded on a network server. the embedded web server provides an interface to the device that anyone who has a network- connected computer and a standard web browser can use. no special so ftware is installed or configured, but you must have a supported web br owser on your computer. to gain access to the embedded web server, type the ip address for the device in the address line of the browser. (to find the ip address, print a configuration page. for mo re information about printing a configuration page, see information pages on page 178 .) for a complete explanation of the features and functionality of the embedded web server, see embedded web server on page 183 . hp easy printer care hp easy printer care software is a program that you can use for the following tasks: supported operating systems supported browsers software for other operating systems os software unix for hp-ux and solaris networks, go to www.hp.com/ support/go/jetdirectunix_software to install model scripts using the hp jetdirect printer installer (hppi) for unix. for the latest model scripts, go to www.hp.com/ go/unixmodelscripts . linux for information, go to www.hp.com/ go/linuxprinting . enww software for other operating systems 71 72 chapter 3 software for windows enww 4 use the product with macintosh software for macintosh supported operating systems for macintosh the device supports the following macintosh operating systems: note: for mac os x v10.4 and later, ppc and intel core processor macs are supported. supported printer drivers for macintosh the hp installer provides postscript ? printer description (ppd) files, printer dialog extensions (pdes), and the hp printer utility for use with macintosh computers. the ppds, in combination with the apple postscript printer drivers, provide access to device features. use the apple postscript printer driver that comes with the computer. remove software from macintosh operating systems to remove the software from a macintosh computer, drag the ppd files to the trash can. priority for print settings for macintosh changes to print settings are prioritized depending on where the changes are made: note: the names of commands and dialog boxes might vary depending on your software program. page setup dialog box : click page setup or a similar command on the file menu of the program you are working in to open this dialog box. setti ngs changed here might override settings changed anywhere else. print dialog box : click print , print setup , or a similar command on the file menu of the program you are working in to open this dialog box. settings changed in the print dialog box have a lower priority and do not override changes made in the page setup dialog box. default printer driver settings : the default printer driver setting s determine the settings used in all print jobs, unless settings are changed in the page setup, print , or printer properties dialog boxes. printer control panel settings : settings changed at the printer control panel have a lower priority than changes made anywhere else. change printer-driver settings for macintosh change the settings for all print jobs until the software program is closed change the default settings for all print jobs change the product configuration settings 1. on the file menu, click print . 2. change the settings that you want on the various menus. 1. on the file menu, click print . 2. change the settings that you want on the various menus. 3. on the presets menu, click save as and type a name for the preset. mac os x v10.2.8 1. in the finder, on the go menu, click applications . 2. open utilities , and then open print center . 3. click on the print queue. 74 chapter 4 use the product with macintosh enww change the settings for all print jobs until the software program is closed change the default settings for all print jobs change the product configuration settings these settings are saved in the presets menu. to use the new settings, you must select the saved preset option every time you open a program and print. 4. on the printers menu, click configure . 5. click the installable options menu. note: configuration settings might not be available in classic mode. mac os x v10.3 or mac os x v10.4 1. from the apple menu, click system preferences and then print & fax . 2. click printer setup . 3. click the installable options menu. mac os x v10.5 1. from the apple menu, click system preferences and then print & fax . 2. click options & supplies . 3. click the driver menu. 4. select the driver from the list, and configure the installed options. software for macintosh computers hp printer utility use the hp printer utility to set up product featur es that are not availabl e in the printer driver. you can use the hp printer utility when the product uses a univ ersal serial bus (usb) cable or is connected to a tcp/ip-based network. open the hp printer utility open the hp printer utility in mac os x v10.2.8 1. open the finder, and then click applications . 2. click library , and then click printers . 3. click hp , and then click utilities . 4. double-click hp printer selector to open the hp printer selector. 5. select the product that you want to configure, and then click utility . enww software for macintosh 75 open the hp printer utility in mac os x v10.3 and v10.4 1. open the finder, click applications , click utilities , and then double-click printer setup utility . 2. select the product that you want to configure, and then click utility . open the hp printer util ity in mac os x v10.5 printer menu, click printer utility . -or- from the print queue , click the utility icon. hp printer utility features the hp printer utility consists of page s that you open by clicking in the configuration settings list. the following table describes the tasks that you can perform from these pages. item description configuration page prints a configuration page. supplies status shows the device supplies status and provi des links for online supplies-ordering. hp support provides access to technical assistance, onli ne supplies ordering, online registration, and recycling and return information. file upload transfers files from the computer to the device. upload fonts transfers font files from the computer to the device. firmware update transfers updated firmware files from the computer to the device. duplex mode turns on the automatic two-sided printing mode. economode & toner density turns on the economode setting to conserve toner, or adjusts toner density. resolution changes the resolution settings, including the ret setting. lock resources locks or unlocks storage products, such as a hard disk. stored jobs manages print jobs that are stored on the device hard disk. trays configuration changes the default tray settings. ip settings changes the device network settings and pr ovides access to the embedded web server. bonjour settings provides the ability to turn on or off b onjour support or change the device service name that is listed on a network. additional settings provides access to the embedded web server. e-mail alerts configures the device to send e-mail notices for certain events. supported utilities for macintosh embedded web server the device is equipped with an embedded web serv er, which provides access to information about device and network activities. for more information, see embedded web server sections on page 184. 76 chapter 4 use the product with macintosh enww use features in the macintosh printer driver print create and use printing presets in macintosh use printing presets to save the current printer driver settings for reuse. create a printing preset 1. on the file menu, click print . 2. select the driver. 3. select the print settings. 4. in the presets box, click save as... , and type a name for the preset. 5. click ok . use printing presets 1. on the file menu, click print . 2. select the driver. 3. in the presets box, select the printing preset that you want to use. note: to use printer-driver default settings, select standard . resize documents or prin t on a custom paper size you can scale a document to fit on a different size of paper. 1. on the file menu, click print . 2. open the paper handling menu. 3. in the area for destination paper size , select scale to fit paper size , and then select the size from the drop-down list. 4. if you want to use only paper that is smaller than the document, select scale down only . print a cover page you can print a separate cover page for your document that includes a message (such as ?confidential?). 1. on the file menu, click print . 2. select the driver. 3. open the cover page menu, and then select whether to print the cover page before document or after document . 4. in the cover page type menu, select the message that you want to print on the cover page. note: to print a blank cover page, select standard as the cover page type . enww use features in the macintosh printer driver 77 use watermarks a watermark is a notice, such as ?c onfidential,? that is printed in the background of each page of a document. 1. on the file menu, click print . 2. open the watermarks menu. 3. next to mode , select the type of watermark to use. select watermark to print a semi-transparent message. select overlay to print a message t hat is not transparent. 4. next to pages , select whether to print the watermark on all pages or on the first page only. 5. next to text , select one of the standard messages, or select custom and type a new message in the box. 6. select options for the remaining settings. print multiple pages on one sh eet of paper in macintosh you can print more than one page on a single sheet of paper. this feature prov ides a cost-effective way to print draft pages. 1. on the file menu, click print . 2. select the driver. 3. open the layout menu. 4. next to pages per sheet , select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. next to layout direction , select the order and placement of the pages on the sheet. 6. next to borders , select the type of border to print around each page on the sheet. 78 chapter 4 use the product with macintosh enww print on both sides of the page (duplex printing) use automatic duplex printing 1. insert enough paper into one of the trays to accommodate the print job. if you are loading special paper such as letterhead, load it in one of the following ways: 2. on the file menu, click print . 3. open the layout menu. 4. next to two-sided , select either long-edge binding or short-edge binding . 5. click print . print on both sides manually 1. insert enough paper into one of the trays to accommodate the print job. if you are loading special paper such as letterhead, load it in one of the following ways: caution: to avoid jams, do not load paper that is heavier than 105 g/m 2 (28-lb bond). 2. on the file menu, click print . 3. on the finishing menu, select manually print on 2nd side . 4. click print . follow the instructions in the pop-up wi ndow that appears on the computer screen before replacing the output stack in tr ay 1 for printing the second half. 5. go to the printer, and remove an y blank paper that is in tray 1. 6. insert the printed stack face-up with the bottom edge feeding into the printer first in tray 1. you must print the second side from tray 1. 7. if prompted, press the appropriate control-panel button to continue. set the stapling options if a finishing device that has a stapler is installed, you can staple documents. 1. on the file menu, click print . 2. open the finishing menu. 3. in the stapling options drop-down list, select the stapling option that you want to use. enww use features in the macintosh printer driver 79 store jobs you can store jobs on the product so you can print them at any time. you can share stored jobs with other users, or you ca n make them private. 1. on the file menu, click print . 2. open the job storage menu. 3. in the job storage: drop-down list, select the type of stored job. 4. for the stored job , private job , and private stored job types of stored jobs, enter a name for the stored job in the box next to job name: . select which option to use if another stored job already has that name. use job name + (1 - 99) appends a unique number to the end of the job name. replace existing file overwrites the existing stored job with the new one. 5. if you selected stored job or private job in step 3, type a 4-digit number in the box next to pin to print (0000 - 9999) . when other people attempt to print this job, the product prompts them to enter this pin number. set the color options use the color options pop-up menu to control how colors are interpreted and printed from software programs. 1. on the file menu in the software program, click print . 2. select the driver. 3. open the color options pop-up menu. 4. click show advanced options . 5. adjust the individual settings for text, graphics, and photographs. use the services menu if the product is connecte d to a network, use the services menu to obtain product and supply-status information. 1. on the file menu, click print . 2. open the services menu. 80 chapter 4 use the product with macintosh enww 3. to open the embedded web server and perform a maintenance task, do the following: a. select device maintenance . b. select a task from the drop-down list. c. click launch . 4. to go to various support web sites for this device, do the following: a. select services on the web . b. select internet services , and select an option from the drop-down list. c. click go! . enww use features in the macintosh printer driver 81 82 chapter 4 use the product with macintosh enww 5 connect the product usb connection this product supports one usb 2.0 device connec tion. the usb port is located on the back of the product. you must use an a-to-b type usb cable that is no longer than 2 meters (6.56 feet). the usb 2.0 port can be used to connect directly to the product and to upgrade firmware. figure 5-1 usb connection 1 usb 2.0 port 84 chapter 5 connect the product enww network connection all product models include an embedded hp jetdirec t print server, which supports connection to a network using the local area network (lan) connec tor (rj-45) on the back of the product. for more information about configuring the product on a network see network configuration on page 87 figure 5-2 network connection 1 network cable 2 network port enww network connection 85 86 chapter 5 connect the product enww 6 network configuration benefits of a network connection connecting the product to a network provides a number of benefits: supported network protocols the product supports the tcp/ip network protocol, the most widely used and accepted networking protocol. many networking se rvices utilize this protocol. for more information, see tcp/ip on page 90 . the following table lists the supported networking services and protocols. table 6-1 printing service name description port9100 (direct mode) printing service line printer daemon (lpd) printing service table 6-2 network device discovery service name description slp (service location protocol) device-discovery protocol, used to help find and configure network devices. used primaril y by microsoft-based programs. bonjour device-discovery protocol, used to help find and configure network devices. used primarily by apple macintosh-based programs. table 6-3 messaging and management service name description http (hyper text transfer protocol) allows web browsers to communicate with embedded web server. ews (embedded web server) allows a user to manage the product through a web browser. snmp (simple network management protocol) used by network applications for product management. snmp v1 and standard mib-ii (management information base) objects are supported. table 6-4 ip addressing service name description dhcp (dynamic host configuration protocol) for automatic ip address assignment. the dhcp server provides the product with an ip address. generally, no user intervention is required for the product to obtain an ip address from a dhcp server. bootp (bootstrap protocol) for automatic ip address assignment. the bootp server provides the product with an ip address. requires the administrator to input a product's mac hardware address on the bootp server for the product to obtain an ip address from that server. auto ip for automatic ip address assignment. if neither a dhcp server nor a bootp server is present, the product uses this service to generate a unique ip address. enww supported network protocols 89 configuring network settings you might need to configure certain network para meters on the product. you can configure these parameters from the installation software, the product control panel, the embedded web server, or management software, such as hp web jetadmin. for more information about supported networ ks and network configuration tools, see the hp jetdirect print servers administrator?s guide . the guide comes with printers in which an hp jetdirect print server is installed. tcp/ip similar to a common language that people use to communicate with each other, tcp/ip (transmission control protocol/internet protocol) is a suite of protocols designed to define the way computers and other devices communicate with each other over a network. internet protocol (ip) when information is sent across the network, the data is broken down into small packets. each packet is sent independently. each packet is encoded with ip information, such as the ip address of the sender and receiver. ip packets can be ro uted over routers and gateways: devices that connect a network with other networks. ip communications require no connection. when ip packets are sent, they mi ght not arrive at their destination in the correct sequence. however, higher-level protocols and programs place the packets in the correct sequence, so ip communications are efficient. each node or device that communicates on the network requir es an ip address. transmission control protocol (tcp) tcp breaks the data into packets and recombines them on the receiving end by providing a connection- oriented, reliable, and guaranteed delivery service to another node on the network. when data packets are received at their destination, tcp calculates a ch ecksum for each packet to verify that the data is not corrupt. if the data in the packet has been corrupted during transmission, tcp discards the packet and requests that the packet be resent. ip address every host (workstation or node) on an ip network requires a unique ip address for each network interface. this address is used to identify both th e network and specific host s that are located on that network. it is possible for a host to query a server fo r a dynamic ip address each time the product boots up (for example, using dhcp and bootp). an ip address contains four bytes of information, di vided into sections that each contain one byte. the ip address has the following format: xxx.xxx.xxx.xxx caution: when assigning ip addresses, always consult the ip address administrator. setting the wrong address can disable other equipment operating on the network or interfere with communications. configure ip parameters tcp/ip configuration parameters can be configured manually, or they can be automatically downloaded by using dhcp or bootp each time the product is turned on. 90 chapter 6 network configuration enww when turned on, a new product that is unable to retrieve a valid ip address from the network automatically assigns itself a def ault ip address. the ip address for the product is listed on the product configuration page and the network report. see information pages on page 178. dynamic host configuration protocol (dhcp) dhcp allows a group of devices to use a set of ip addresses that are maintained by a dhcp server. the product sends a request to the server, and if an ip address is available, the server assigns it to that product. bootp bootp is a bootstrap protocol used to download configuration parameters and host information from a network server. the client broadcasts a boot request packet that contains the product hardw are address. the server answers with a boot reply packet that contains the information that the product needs for configuration. subnets when an ip network address for a particular network class is assigned to an organization, no provision is made for more than one network being present at that location. local network administrators use subnets to partition a network into several different subnetworks. splitting a network into subnets can result in better performance and improved use of limited network address space. subnet mask the subnet mask is a mechanism used to divide a si ngle ip network into several different subnetworks. for a given network class, a portion of an ip address that would normally be used to identify a node is used, instead, to identify a subnetwork. a subnet mask is applied to each ip address to specify the portion used for subnetworks, and the portion used to identify the node. gateways gateways (routers) are used to connect networks together. gateways are devices that act as translators between systems that do not use the same communi cation protocols, data formatting, structures, languages, or architectures. gateways repackage the data packets and change the syntax to match that of the destination system. when networks ar e divided into subnets, gateways are required to connect one subnet to another. default gateway the default gateway is the ip address of the gateway or router that moves packets between networks. if multiple gateways or routers exist, then the defaul t gateway is typically the address of the first, or nearest, gateway or router. if no ga teways or routers exist, then the de fault gateway will typically assume the ip address of the network node (s uch as the workstation or product). enww configuring network settings 91 configure tcp/ipv4 parameters if your network doesn't provide automatic ip ad dressing through dhcp, bootp, rarp, or another method, you might need to enter the following para meters manually before you can print over the network: input or change the ip address you can view the current ip address of the device from the control-panel home screen by touching network address . use the following procedure to change the ip address manually. 1. scroll to and touch administration . 2. scroll to and touch initial setup . 3. touch networking and i/o . 4. touch embedded jetdirect . 5. touch tcp/ip . 6. touch ipv4 settings . 7. touch config method . 8. touch manual . 9. touch save . 10. touch manual settings . 11. touch ip address . 12. touch the ip address text box. 13. use the touchscreen keypad to type the ip address. 14. touch ok . 15. touch save . set the subnet mask 1. scroll to and touch administration . 2. scroll to and touch initial setup . 3. touch networking and i/o . 4. touch embedded jetdirect . 5. touch tcp/ip . 92 chapter 6 network configuration enww 6. touch ipv4 settings . 7. touch config method . 8. touch manual . 9. touch save . 10. touch manual settings . 11. touch subnet mask . 12. touch the subnet mask text box. 13. use the touchscreen keypad to type the subnet mask. 14. touch ok . 15. touch save . set the default gateway 1. scroll to and touch administration . 2. scroll to and touch initial setup . 3. touch networking and i/o . 4. touch embedded jetdirect . 5. touch tcp/ip . 6. touch ipv4 settings . 7. touch config method . 8. touch manual . 9. touch save . 10. touch manual settings . 11. touch default gateway. 12. touch the default gateway text box. 13. use the touchscreen keyboard to type the default gateway. 14. touch ok . 15. touch save . configure tcp/ipv6 parameters for information about configuring the dev ice for a tcp/ipv6 network, see the hp jetdirect print servers administrator's guide . enww configuring network settings 93 network utilities the product can be used with several utilities that make it ea sy to monitor and manage the product on a network. other components and utilities windows macintosh os 7 paper and print media understand paper and print media use this product supports a variety of paper and other pr int media in accordance with the guidelines in this user guide. paper or print media that does not meet these guidelines might cause the following problems: caution: using paper or print media that does not me et hewlett-packard's specifications might cause problems for the product, requiring repair. th is repair is not covered by the hewlett-packard warranty or service agreements. 96 chapter 7 paper and print media enww supported paper and print media sizes note: to obtain best print results, select the appropriate paper size and type in your print driver before printing. table 7-1 supported paper and print media sizes size dimensions tray 1 tray 2 trays 3, 4, 5 letter 216 x 279 mm (8.5 x 11 in) 1 1 letter rotated 279 x 216 mm (11 x 8.5 in) 1 1 legal 216 x 356 mm (8.5 x 14 in) 1 1 a4 210 x 297 mm (8.27 x 11.69 in) 1 1 a4 rotated 297 x 210 mm (11.69 x 8.27 in) 1 1 executive 184 x 267 mm (7.24 x 10.51 in) 1 1 statement 139.7 x 215.9 mm (5.5 x 8.5 in) 8.5 x 13 216 x 330 mm (8.5 x 13 in) a3 297 x 420 mm (11.69 x 16.54 in) 1 1 a5 148 x 210 mm (5.83 x 8.27 in) 1 1 a6 105 x 148 mm (4.13 x 5.83 in) 11 x 17 279 x 432 mm (11 x 17 in) 1 1 12 x 18 305 x 457 mm (12 x 18 in) b4 (jis) 257 x 364 mm (10.12 x 14.33 in) 1 1 ra3 305 x 430 mm (12 x 16.93 in) sra3 320 x 450 mm (12.6 x 17.7 in) b5 (jis) 182 x 257 mm (7.17 x 10.12 in) 1 1 8k 270 x 390 mm (10.63 x 15.35 in) 16k 195 x 270 mm (7.68 x 10.63 in) custom 98.55 x 139.70 mm to 320 x 457.2 mm (3.9 x 5.5 to 12.6 x 18 in) 3 custom 148 x 210 mm to 297 x 432 mm (5.8 x 8.2 to 11.7 x 17 in) 2 custom 148 x 210 mm to 320 x 457.2 mm (5.8 x 8.2 to 12.6 x 18 in) 1 tray automatically detects paper size. 2 standard sizes within the custom range for tray 2 are: 8.5 x 13, ra4, sra4, 8k (270 x 390), 16k (195 x 270) 3 standard sizes within the custom range for trays 3, 4, and 5 ar e: 8.5 x 13, ra4, sra4, 8k (270 x 390), 16k (195 x 270), ra3, sra3 , and 12 x 18 table 7-2 supported envelopes and postcards size dimensions tray 1 trays 2, 3, 4, 5 envelope #9 98 x 225 mm (3.88 x 8.88 in) enww supported paper and print media sizes 97 size dimensions tray 1 trays 2, 3, 4, 5 envelope #10 105 x 241 mm (4.13 x 9.49 in) envelope dl 110 x 220 mm (4.33 x 8.66 in) envelope c5 162 x 229 mm (6.93 x 9.84 in) envelope b5 176 x 250 mm (6.7 x 9.8 in) envelope c6 162 x 114 mm (6.4 x 4.5 in) envelope monarch 98 x 191 mm (3.9 x 7.5 in) double post card 148 x 200 mm (5.83 x 7.87 in) us index cards 102 x 152 mm (4 x 6 in) and 127 x 203 mm (5 x 8 in) 1 weights greater than 160 g/m 2 may not perform well, but will not harm the product. the following paper sizes are supported with the optional hp 3-bin stapler /stacker and hp booklet maker/finisher accessories. table 7-3 supported paper and print media sizes for the optional hp 3-bin stapler/stacker and hp booklet maker/ finisher accessories size dimensions stacking 2 angled staple (left- angled) angled staple (right- angled) two staples (top or side) folding saddle stitch letter 216 x 279 mm (8.5 x 11 in) letter rotated 279 x 216 mm (11 x 8.5 in) 1 1 legal 216 x 356 mm (8.5 x 14 in) 1 1 a4 210 x 297 mm (8.27 x 11.69 in) a4 rotated 297 x 210 mm (11.69 x 8.27 in) 1 1 executive 184 x 267 mm (7.24 x 10.51 in) 8.5 x 13 216 x 330 mm (8.5 x 13 in) a3 297 x 420 mm (11.69 x 16.54 in) 1 1 a5 148 x 210 mm (5.83 x 8.27 in) a6 105 x 148 mm (4.13 x 5.83 in) statement 140 x 216 mm (5.5 x 8.5 in) 11 x 17 (ledger) 279 x 432 mm (11 x 17 in) 1 1 table 7-2 supported envelopes and postcards (continued) 98 chapter 7 paper and print media enww size dimensions stacking 2 angled staple (left- angled) angled staple (right- angled) two staples (top or side) folding saddle stitch 12 x 18 305 x 457 mm (12 x 18 in) b4 (jis) 257 x 364 mm (10.12 x 14.33 in) 1 1 ra3 305 x 430 mm (12 x 16.93 in) sra3 320 x 450 mm (12.6 x 17.7 in) b5 (jis) 257 x 182 mm (10.12 x 7.17 in) b6 (jis) 128 x 182 mm (5.04 x 7.2 in) 8k 270 x 390 mm (10.63 x 15.35 in) 16k 195 x 270 mm (7.68 x 10.63 in) envelope 9# 98.4 x 225.4 mm (3.88 x 8.88 in) envelope 10# 104.77 x 241.3 mm (4.12 x 9.5 in) envelope dl 110 x 220 mm (4.33 x 8.66 in) envelope c5 162 x 229 mm (6.38 x 9.02 in) envelope b5 176 x 250 mm (6.93 x 9.84 in) envelope c6 114 x 162 mm (4.49 x 6.38 in) envelope monarch 98.42 x 190.5 mm (3.88 x 7.5 in) double post card 148 x 200 mm (5.83 x 7.87 in) 4 x 6 index card 102 x 152 mm (4 x 6 in) 5 x 8 index card 127 x 203 mm (5 x 8 in) custom size 98.55 x 139.70 mm to 320 x 457.2 mm (3.9 x 5.5 to 12.6 x 18 in) 1 booklet maker only 2 stacking uses bins 1, 2, and 3 in the stapler /stacker, or bins 1 and 2 in the booklet maker. table 7-3 supported paper and print media sizes for the optional hp 3-bin stapler/stacker and hp booklet maker/ finisher accessories (continued) enww supported paper and print media sizes 99 supported paper types table 7-4 tray 1 paper information type specifications quantity driver settings paper orientation paper and cardstock, standard sizes range: 60 g/m 2 (16 lb) bond to 220 g/m 2 (58 lb) bond maximum stack height: 10 mm (0.6 in) equivalent to 100 sheets of 75 g/m 2 (20 lb) bond. plain or unspecified load preprinted or prepunched paper facing down, with the top edge leading into the tray, or toward the back of the product envelopes less than 60 g/m 2 (16 lb) bond to 90 g/m 2 (24 lb) bond up to 10 envelopes envelope short edge leading, flap toward the front of the product, facing up labels maximum 0.23 mm (0.009 in) thick maximum stack height: 10 mm (0.6 in) labels side to be printed on facing down transparencies minimum 0.13 mm (0.005 in) thick maximum stack height: 10 mm (0.6 in) transparencies side to be printed on facing down heavy 0.13 mm (0.005 in) thick maximum stack height: 10 mm (0.6 in) light glossy, glossy, or heavy glossy side to be printed on facing down glossy range: 75 g/m 2 (20 lb) bond to 220 g/m 2 (58 lb) bond maximum stack height: 10 mm (0.6 in) light glossy, glossy, or heavy glossy side to be printed on facing down photo media 60 g/m 2 (16 lb) bond to 220 g/m 2 (58 lb) bond maximum stack height: 10 mm (0.6 in) side to be printed on facing down cut sheet paper 60 g/m 2 (16 lb) bond to 220 g/m 2 (58 lb) bond maximum stack height: 10 mm (0.6 in) side to be printed on facing down tough paper 60 g/m 2 (16 lb) bond to 220 g/m 2 (58 lb) bond maximum stack height: 10 mm (0.6 in) side to be printed on facing down table 7-5 trays 2, 3, 4, and 5 paper information type specifications quantity settings paper orientation paper and cardstock, standard sizes range: 60 g/m 2 (16 lb) bond to 220 g/m 2 (58 lb) bond 500 sheets of 75 g/m 2 (20 lb) bond. plain or unspecified load preprinted or prepunched paper facing up, with the top toward the back of the tray or toward the right- hand side of the tray. labels maximum 0.13 mm (0.005 in) thick maximum stack height: 54 mm (2.1 in) labels side to be printed on facing up transparencies minimum 0.13 mm (0.005 in) thick maximum stack height: 54 mm (2.1 in) transparencies side to be printed on facing up heavy 0.13 mm (0.005 in) thick maximum stack height: 54 mm (2.1 in) light glossy, glossy, or heavy glossy side to be printed on facing up glossy 75 g/m 2 (20 lb) bond to 220 g/m 2 (58 lb) bond maximum stack height: 54 mm (2.1 in) light glossy, glossy, or heavy glossy side to be printed on facing up 100 chapter 7 paper and print media enww type specifications quantity settings paper orientation photo media 60 g/m 2 (16 lb) bond to 220 g/m 2 (58 lb) bond maximum stack height: 54 mm (2.1 in) light glossy, glossy, or heavy glossy side to be printed on facing up cut sheet paper 60 g/m 2 (16 lb) bond to 220 g/m 2 (58 lb) bond maximum stack height: 54 mm (2.1 in) plain or unspecified side to be printed on facing up tough paper 60 g/m 2 (16 lb) bond to 220 g/m 2 (58 lb) bond maximum stack height: 54 mm (2.1 in) hp tough paper side to be printed on facing up trays 2, 3, 4, and 5 capacity: 54 mm (2.126 in) height or 500 sheets of paper, whichever is less. supported media types include: cut sheet paper, labels, oht, glossy paper, glossy film, photo media, and tough paper. basis weight: 60-220 g/m 2 (16-58 lb). duplex printing: provides automatic two-sided printing (pri nting on both sides of the paper). the paper size range for automatic duplex printing is 175 to 320 mm ( 6.9 to 1 2.6 in) x 210 to 457 mm (8.3 to 18 in). the media weight range is 60 to 220 g/m 2 (16 to 58 lb) note: hp color laser presentation paper, glossy (q2546 a) is not supported with this product. using this type of paper can cause a fuser jam that mi ght require the replacement of the fuser. two recommended alternatives are hp color laserjet presentation paper, soft gloss (q6541a) and hp color laserjet brochure paper, glossy (q6611a, q6610a). note: for a complete list of specif ic hp-brand paper that this product supports, go to www.hp.com/ sbso/product/supplies . table 7-5 trays 2, 3, 4, and 5 paper information (continued) enww supported paper types 101 special paper or print media guidelines this product supports printing on special media. use the following guidelines to obtain satisfactory results. when using special paper or print media, be su re to set the type and size in your print driver to obtain the best print results. caution: hp laserjet printers use fusers to bond dry toner particles to the paper in very precise dots. hp laser paper is designed to withstand this extreme heat. using inkjet paper not designed for this technology could damage your printer. media type do do not envelopes load paper and print media you can load different media in the trays and then r equest media by type or size by using the control panel. load tray 1 caution: to avoid jams, never add or remove paper from tray 1 during printing. 1. open tray 1. 2. set the side guides to the correct width, and pu ll out the tray extensio ns to support paper. 3. load paper in the tray with the side to be prin ted on face down and the top of the paper or non- postage end facing the back of the printer. note: for letter rotated and a4 rotated sizes, place the side to be printed on face down, with the bottom of the page facing into the printer. 4. make sure the stack fits under the tabs on the guid es and does not exceed the load-level indicators. 5. adjust the side guides so that they light ly touch the paper stack but do not bend it. enww load paper and print media 103 print envelopes if your software does not automatically format an envelope, specify landscape for page orientation in your software program or printer driver. use the following guidelines to set margins for return and destination addresses on commercial #10 or dl envelopes: address type left margin top margin return 15 mm (0.6 in) 15 mm (0.6 in) destination 102 mm (4 in) 51 mm (2 in) for envelopes of other sizes, adjust the margin settings accordingly. load trays 2, 3, 4, or 5 trays 2, 3, 4, and 5 each hold up to 500 sheets of standard paper or a 54 mm (2.13-inch) stack of labels or other thick paper. load standard-sized media into trays 2, 3, 4, or 5 the product automatically detects the following standard sizes of media in these 500-sheet trays: letter, letter rotated, legal, executive, 11x17, a3, a4 , a4 rotated, a5, b4 (jis), and b5 (jis). caution: do not print envelopes or unsupported sizes of paper from the 500-trays. print on these types of paper only from tray 1. 1. slide the tray from the product. note: do not open the input tray while it is in us e. doing so can cause jams in the product. 104 chapter 7 paper and print media enww 2. adjust the paper width guide by squeezing the adjustment latch and sliding the guide to the size of the paper being used. 3. adjust the paper length guide by squeezing the adjustment latch and sliding the guide to the size of the paper being used. enww load paper and print media 105 4. load paper into the tray face up. check the paper to verify the guides lightly touch the stack, but do not bend it. note: to prevent jams, do not overfill the input tray. be sure the top of the stack is below the tray full indicator. note: for best performance, fill the tray completely without splitting the ream of paper. splitting the ream can cause a multifeed problem. the capacit y of the paper tray can vary. for example, if you are using 75 g/m 2 (20 lb) paper, the tray holds a full ream of 500 sheets. if the media is heavier, the tray will not hold a full ream. do not overfill the tray. note: if the tray is not adjusted correctly, an error message might appear or the media might jam. 5. slide the tray into the product. the control panel shows the tray?s paper type and size. if the configuration is not correct, touch modify on the control panel and select the correct configuration. if the configuration is correct, touch ok . load undetectable standard-sized media into tray 2, 3, 4, and 5 the following undetectable standard-sized m edia is supported in the 500-sheet trays: sra3 (trays 3, 4, or 5 only) b5 (iso) caution: do not print envelopes or unsupported sizes of paper from the 500-sheet trays. print on these types of paper only from tray 1. do not overfill the input tray or open it while it is in use. doing so can cause paper jams. load custom-size media in to tray 2, 3, 4, or 5 to use custom media, change the size setting on the control panel to custom and set the unit of measure, x dimension, and y dimension. see configure a tray to match print job settings on page 114 for more information. 1. slide open the tray from the product. 2. load the print media as described in steps 2 through 4 of the ?load detectable (standard-size) media into tray 2, 3, 4, or 5? section. then proceed to step 3 in this procedure. 3. slide the tray into the product. the control pane l shows the tray type and size configuration. to specify specific custom dimensions, or if the type is not correct, touch modify when the control panel prompts to change the size or type. y x 4. select custom , and then select the unit of measure , x dimension and y dimension for the custom paper size. 5. select the paper type and then touch save . 6. if the configuration is correct, touch save . enww load paper and print media 107 load large size paper into tray 3, 4, or 5 use the following instructions if you are loading 11x1 7, ra3, sra3, or 12 x 18-sized paper into tray 3, 4, or 5. 1. slide open tray 3, 4, or 5. 2. adjust the paper width guide by squeezing the adjustment latch and sliding the guide to the size of the paper being used. 3. load the paper into the tray. 4. move the paper stop lever to the correct position for the paper being used. 5. slide the tray into the product. the control pane l shows the tray?s media type and size. if the configuration is not correct, touch modify and configure the tray to the correct type and size. if the configuration is correct, touch ok . load letterhead, pre-printed, or pre-punched paper to correctly print or copy on letterhead, pre-printe d, or pre-punched paper, you need to make sure you load the paper correctly into the tray. you might also need to adjust the image rotation setting on the product control panel. the image rotation setting is used to adjust for languages that read from left to right (the default) or from right to left. 108 chapter 7 paper and print media enww for more information regarding this subject see the quick reference job aids on the user cd that came with the product, or visit www.hp.com/ support/cljcm6030mfp/manuals or www.hp.com/ support/ cljcm6040mfp/manuals change the image rotation setting 1. at the control panel home screen, scroll down and touch administration . 2. scroll down and touch device behavior . 3. scroll down and touch tray behavior . 4. scroll down and touch image rotation . 5. touch the correct image rotation option. the default setting is left to right . 6. touch ok . choose the correct orientation for loading lett erhead, pre-printed, or pre-punched paper the tables below should be used as a guide for loading letterhead, pre-printed, or pre-punched paper. the first table shows the tray-loading orientation when image rotation is set to left to right, which indicates that the language reads left to right. th e second table shows the tray-loading orientation when image rotation is set to right to left , which indicates that the languag e reads right to left. the tables also contain the following information: the paper type: letterhead, pre-printed or pre-punched. the paper tray: tray 1 or trays 2 through 5. image orientation: portrait (1) or landscape (2). 1 2 one-sided or two-sided (duplex) printing. enww load paper and print media 109 stapling: the optional stapler/stacker or booklet ma ker output accessory must be attached in order to staple print or copy jobs. the staple location can be one left, one angled staple located in upper left corner; or two left, two staples located on left long edge. for more information about stapling, see use the stapler on page 126 the arrow in the paper graphic indicates the directio n the paper will feed into the printer. the paper graphic indicates the direction the paper should be placed in the paper tray. the default is to load the paper so that the long edge feeds first. this results in the most efficient printing and copying. table 7-6 load letterhead, pre-printed, or pre-punched paper ? image rotation = left to right paper type and tray image orientation duplex mode staple location options how to load for long-edge feed how to load for short-edge feed letterhead or pre- printed ? tray 1 portrait 1- sided one left, two left letterhead or pre- printed ? tray 1 portrait 2-sided one left, two left hp laserjet hp laserjet letterhead or pre- printed ? tray 1 landscape 1-sided one left, two left letterhead or pre- printed ? tray 1 landscape 2-sided one left, two left hp laserjet hp laserjet letterhead or pre- printed ? trays 2-5 portrait 1-sided one left, two left hp laserjet hp laserjet 110 chapter 7 paper and print media enww paper type and tray image orientation duplex mode staple location options how to load for long-edge feed how to load for short-edge feed letterhead or pre- printed ? trays 2-5 portrait 2-sided one left, two left letterhead or pre- printed ? trays 2-5 landscape 1-sided one left, two left hp laserjet hp laserjet letterhead or pre- printed ? trays 2-5 landscape 2-sided one left, two left pre-punched ? tray 1 portrait 1-sided or 2-sided one left, two left pre-punched ? tray 1 landscape 1-sided or 2-sided one left, two left pre-punched ? trays 2-5 portrait 1-sided or 2-sided one left, two left pre-punched ? trays 2-5 landscape 1-sided or 2-sided one left, two left table 7-6 load letterhead, pre-printed, or pre-punched paper ? image rotation = left to right (continued) enww load paper and print media 111 table 7-7 load letterhead, pre-printed, or pre-punched paper ? image rotation = right to left paper type and tray image orientation duplex mode staple location options how to load for long-edge feed how to load for short-edge feed letterhead or pre- printed ? tray 1 portrait 1-sided one right, two right letterhead or pre- printed ? tray 1 landscape 2-sided one right, two right hp laserjet hp laserjet letterhead or pre- printed ? trays 2-5 portrait 2-sided one right, two right letterhead or pre- printed ? trays 2-5 landscape 1-sided one right, two right hp laserjet hp laserjet pre-punched ? tray 1 portrait 1-sided or 2-sided one right, two right pre-punched ? tray 1 landscape 1-sided or 2-sided one right, two right pre-punched ? trays 2-5 portrait 1-sided or 2-sided one right, two right pre-punched ? trays 2-5 landscape 1-sided or 2-sided one right, two right 112 chapter 7 paper and print media enww note: for more information regarding this subject see the job aids on the user cd that came with the product, or visit www.hp.com/ support/cljcm6030mfp/manuals or www.hp.com/ support/ cljcm6040mfp/manuals enww load paper and print media 113 configure trays the product automatically prompts yo u to configure a tray for type and size in the following situations: tray the hp color laserjet cm6030 and cm6040 mfp series can automatically classify many paper types into one of the following categories: plain transparency glossy extra-heavy glossy glossy film heavy for more control, a specific type must be se lected in the job or configured in a tray. auto sense settings full sensing (default for tray 1) the product recognizes light, plain, heavy, glos sy, and tough paper and overhead transparencies. each time the product begins a print job, it stops the first page to sense the type. this is the slowest mode. expanded sensing (default for trays 2, 3, 4, and 5) each time the product begins a print job, it stops the first page to sense the type. the product assumes that the second and all subsequent pages are of the same media type as the first page. this is the second-fastest mode, and is usef ul for using stacks of the same media type. transparency only the product does not stop any pages for sens ing but distinguishes between transparencies (transparency mode) and paper (normal mode). this is the fastest mode and is useful for high-volume printing in normal mode. for more information about setting these options, see print quality menu on page 49 select the paper by source, type, or size in the microsoft windows operating syst em, three settings affect how the printer driver tries to pull media when you send a print job. source , type , and size settings appear in the page setup , print , or print properties dialog boxes in most software programs. unless you change these settings, the product automatically selects a tray using the default settings. source to print by source select a specific tray for the product to pu ll from. if you select a tray that is configured for a type or size that does not match your print j ob, the product prompts you to load the tray with the type or size of print media for your print job before printing it. when you load the tray, the product begins printing. enww configure trays 115 type and size printing by type or size means that you want the product to pull from the tray that is loaded with the correct type and size of media. selecting media by type rather than source is similar to locking out trays and helps protect special media from accidental use. for example, if a tray is configured for letterhead and you select plain paper, th e product will not pull the letterhead fr om that tray. instead, it will pull from a tray that has plain paper loaded and is configured for plain paper on the product control panel. selecting media by type and size results in significantly better print qualit y for heavy paper, glossy paper, and transparencies. using the wrong setting might result in unsatisfactory print quality. always print by type for special print media, such as labels or transpar encies. print by size for envelopes, if possible. page setup dialog box, the print dialog box, or the print properties dialog box, depending on the software program. choose an output location standard output bins the product has an adf output bin and the standard output bin for printed pages. 2 1 1 standard output bin 2 adf output bin (for copy originals) when you scan or copy documents by using the adf, the originals are automatically delivered to the adf output bin. copies made from the scanner gla ss are delivered to the standard output bin or the output bin(s) on the stapler/ stacker or the 3-bin mailbox. when you send print jobs to the product from a comput er, the output is to the standard output bin or the output bin(s) on the stapler/ stacker or the 3-bin mailbox. optional output accessories an optional 3 bin stapler/stacker or booklet-maker finisher accessory can be installed with the product. when an accessory is installed, an output accessory bridge is also added on top of the product in order to route the print jobs to the accessory output bins. enww choose an output location 117 3-bin stapler/stacker features table 7-8 3-bin stapler/stacker features job offset each copy of a job is shifted to one side in th e output bin in order to keep each copy separate from the others. (supported paper sizes: a3, a4, a4 rotated, a5, b4, b5, ledger, legal, letter, letter rotated, statement.) three operation modes mailbox mode assigns each bin to a user or gr oup of users. stacker mode uses all three output bins for all print jobs ? when one bin is full, jobs are routed to the next bin. function separator mode sends copies to bin 1, faxes to bin 2, and print jobs to bin 3. stapler built-in stapler staples jobs up to 50 sheets in size or 30 stapled jobs. pages can be stapled in one position at the front, in one position at the back, or at two positions at the side or top. large-capacity output bins the stacker has three bins: a 100-sheet bi n, a 500-sheet bin, and a 1000-sheet bin. booklet maker finisher features table 7-9 booklet-maker finisher features booklet-making the booklet-making feature staples and folds print jobs of 2 to 15 pages into a booklet. folding single-sheet print jobs can be automatically folded in the center. job offset each copy of a job is shifted to one side in th e output bin in order to keep each copy separate from the others. (supported paper sizes: a3, a4, a4 rotated, a5, b4, b5, ledger, legal, letter, letter rotated, statement.) two operation modes mailbox mode assigns each bin to a user or group of users, and stacker mode uses both output bins for all print jobs ? when the top bin is full, jobs are routed to the next bin. stapler built-in stapler staples jobs up to 50 sheets in size or 30 stapled jobs. pages can be stapled in one position at the front, in one position at the back, or at two positions at the side or top. large-capacity output bins the stacker has three bins: tw o 1000-sheet bins and one bin that can hold up to 25 saddle- stitched booklets. accessory walkaround figure 7-1 3-bin stapler/stacker accessory 1 2 3 4 5 1 output bins 118 chapter 7 paper and print media enww 2 front door 3 stapler unit 4 top cover 5 connection cable figure 7-2 booklet-maker finisher accessory 6 7 5 3 2 1 4 1 booklet bin guide 2 booklet output bin 3 stacking output bins 4 front door 5 stapler units 6 top cover 7 connection cable use the booklet-making feature you can create booklets from the print dr iver or by copying an original document. before creating a booklet, set the booklet bin guide for the size of paper being used: closed: 11x17, legal, a3, or b4 open: letter rotated, a4 rotated enww choose an output location 119 create a booklet from the print driver 1. on the file menu of your software program, click print . 2. select hp color laserjet cm6030 or cm6040 mfp. 3. click properties , and then click booklet printing . 4. set the paper source , paper sizes , paper type , orientation , booklet layout , print document on, and staple settings, and then click ok . 5. click ok to print. create a booklet from a copy documents can be copied from the automatic document feeder (adf) or by placing the document on the scanner glass. 1. from the control panel, touch copy . 2. scroll to and touch booklet format . 3. touch booklet on . 4. for original sides touch 1-sided or 2-sided . 5. touch ok and then touch start . 120 chapter 7 paper and print media enww configure the accesso ry operation mode select the operating mode at the control panel you can set the operating mode for the stapler/stacker or the booklet maker at the product control panel. 1. at the control panel, touch administration , and then touch device behavior . 2. touch mbm-3 bin stapler or multifunction finisher . 3. touch operation mode , and then select the operation mode that you want to use. note: use the product embedded web server to assign output bins to users or groups of users. for more information see embedded web server on page 183 . select the operating mode in the printer driver 1. click the start button, point to settings , and then click printers (for windows 2000) or printers and faxes (for windows xp). from your vista computer click start , click control panel , and then in th e category for hardware and sound click printer . 2. right-click the hp product icon, and then click properties or printing preferences . 3. click the device settings tab. 4. perform one of the following actions: for automatic configuration: under installable options , click update now in the automatic configuration list. -or- for manual configuration: under installable options , select the appropriate operation mode in the accessory output bin list. 5. click apply to save the settings. select the operating mode in the printer driver (mac os x) 1. in the apple menu, click system preferences . 2. in the system preferences box, click print and fax . 3. click set up printers . a printer list displays. enww choose an output location 121 4. select the hp product, and then click show info on the printers menu. 5. select the installable options panel. 6. in the accessory output bins list, select correct accessory. 7. in the mailbox mode list, select the appropriate operational mode, and then click apply changes . 122 chapter 7 paper and print media enww 8 use product features economy settings sleep and wake set the sleep delay use the sleep-delay feature to select the time interval the product remains inactive before entering sleep mode. the default is one hour. 1. scroll to and touch administration . 2. touch time/scheduling . 3. touch sleep delay . 4. touch the sleep-delay setting that you want and then touch save . set the wake time use the wake time feature to wake the product at a set time each day. 1. scroll to and touch administration . 2. touch time/scheduling . 3. touch wake time . 4. touch the day of the week for the wake time. 5. touch custom . 6. touch save . 7. touch the appropriate options to set the correct hour, minute , and am/pm setting. 8. if you want to wake the product at the same time each day, on the apply to all days screen, touch yes . if you want to set the time for individual days, touch no , and repeat the procedure for each day. set the sleep time use the sleep time feature to program the product to enter sleep mode at a set time each day. 1. scroll to and touch administration . 2. touch time/scheduling . 3. touch sleep time . 4. touch the day of the week for the sleep time setting. 5. touch custom . 6. touch save . 124 chapter 8 use product features enww 7. touch the appropriate options to set the correct hour, minute, and am/pm setting. 8. if you want the product to enter sleep mode at the same time each day, on the apply to all days screen, touch yes . if you want to set the time for individual days, touch no , and repeat the procedure for each day. set economy modes from the ews 1. from a web browser, open the ews. see embedded web server on page 183 . 2. click settings and then wake time . 3. set the wake time for each day of the week. 4. set the sleep delay for the product. 5. click apply . enww economy settings 125 use the stapler the automatic stapler is only av ailable with the optional hp 3-bin stapler/stacker (cc517a) or hp booklet maker/finisher accessory (cc516a). print jobs can be stapled with a diagonal staple in either top corner, with two horizontal staples at the top of the page, or with two vertical staples at either side of the page. note: for information on loading letterhead, pre-printed, and pre-punched paper, see load letterhead, pre-printed, or pre-punched paper on page 108 . when you want the product to staple or fold a docu ment, select the correct op tion in the software. you can usually select the stapler in your program or prin ter driver, although some options might be available only in the printer driver. where and how you make se lections depends on your program or printer driver. if you cannot select the stapler or booklet maker finisher in the program or printer driver, select it at the product control panel. the stapler accepts print jobs if it is out of staples, but it does not staple the pages. the product can be configured to stop printing if the staple cartridge is empty. supported paper sizes for stapling in order to staple a print job, you must be a supported paper size and orientation. corner, angled staples are supported with the follow ing paper sizes: a4, a4 rotated, letter, letter rotated, legal, a3, 11 x 17, and b4 (jis). two staples at the top or side of the print job are supported with the following paper sizes: a4, letter, a3, 11 x 17, and b4 (jis). saddle-stitch stapling with the booklet maker can be carried out with these sizes: a4 rotated, letter rotated, legal, a3, 11 x 17, and b4 (jis). as shown in the graphic below, the paper must also be loaded into the paper trays with the correct orientation. 126 chapter 8 use product features enww a4 ltr a4 ltr a4 ltr a4 r, ltr r a4 r, ltr r lgl, b4 lgl, b4 a3, 11x17 a3, 11x17 b4 a3, 11x17 if the correct paper size or orientat ion is not used, the print job will print, but it will not be stapled. note: for information about loading and stapling print or copy jobs on letterhead, pre-printed, or pre- punched paper, see 3-bin stapler/stacker features on page 118 enww use the stapler 127 staple print jobs note: for staple job capacity see 3-bin stapler/stacker features on page 118 select the stapler at the control panel for printed jobs 1. touch administration and then touch device behavior . 2. touch mbm-3 bin stapler or multifunc finisher . 3. touch staples . 4. touch the option that you want to use: one left angled , one right angled , two left , two right , and two top . note: selecting the stapler at the printer control panel changes the default setting. it is possible that all print jobs will be stapled. however, settings that are changed in the printer driver override settings that are changed at the control panel. select the stapler in the printer driver for printed jobs (windows) note: the following procedure changes the default setting to staple all print jobs. 1. open the printer driver. see change printer-driver settings for windows on page 67 . 2. on the output tab, click the drop-down list under staple , and select a staple option. select the stapler in the printer driver for printed jobs (mac) select the stapler by creating a new preset in the printer driver. 1. open the printer driver. see change printer-driver settings for macintosh on page 74. 2. create the new preset. configure the device to stop or contin ue when the staple cartridge is empty you can specify whether the product stops printing wh en the staple cartridge is empty or if it continues printing but does not staple the jobs. 1. touch administration and then touch device behavior . 2. touch mbm-3 bin stapler or multifunc finisher . 3. touch staples out . 4. touch the option that you want to use: job storage features for print jobs you can save a print job to the product hard disk without printing it. you can then print the job at any time at the control panel. the following job-st orage features are available for print jobs: proof and hold jobs : this feature provides a quick and easy way to print and proof one copy of a job and then print the additional copies. personal jobs : when you send a private job to the device, the job does not print until you provide the required personal identification number (pin) at the control panel. quickcopy jobs : you can print the requested number of copies of a job and then store a copy of the job on the device hard disk. storing the job allows you to print additional copies of the job later. stored jobs : you can store a job such as a personnel fo rm, time sheet, or calendar on the device and allow other users to print the job at any ti me. stored jobs also c an be protected by a pin. follow the instructions in this section to gain access to the job storage features at the computer. see the specific section for the type of job that you want to create. caution: if you turn off the device, all quickcopy, proof and hold, and personal jobs are deleted. gain access to the job storage features for windows 1. on the file menu, click print . 2. click properties , and then click the job storage tab. 3. select the job storage mode that you want. for macintosh in newer drivers: select job storage in the pull-down menu in the print dialog box. in older drivers, select printer specif ic options . use the proof an d hold feature the proof and hold feature provides a quick and easy way to print and proof one copy of a job and then to print the additional copies. to permanently store the job and prevent the device from deleting it when space is needed for something else, select the stored job option in the driver. create a proof and hold job caution: if the device needs additional space to store newer proof and hold jobs, the device deletes other stored proof and hold jobs, st arting with the oldest job. to permanently store a job and prevent the device from deleting it when space is needed, select the stored job option in the driver instead of the proof and hold option. in the driver, select the proof and hold option and type a user name and job name. the device prints one copy of the job for you to proof. enww job storage featur es for print jobs 129 print the remaining copies of a proof and hold job at the device control panel, use the following proced ure to print the remaining copies of a job held on the hard disk. 1. from the home screen, touch job storage . 2. touch the retrieve tab. 3. scroll to and touch the job storage folder that holds the job. 4. scroll to and touch the job that you want to print. 5. select the number of copies on the numeric keypad. 6. touch retrieve stored job to print the document. delete a proof and hold job when you send a proof and hold job, the device auto matically deletes your previous proof and hold job. 1. from the home screen, touch job storage . 2. touch the retrieve tab. 3. scroll to and touch the job storage folder that holds the job. 4. scroll to and touch the job that you want to delete. 5. touch delete . 6. touch yes . 130 chapter 8 use product features enww use the personal job feature use the personal jo b feature to specify that a job is not print ed until you release it. yo ur job will be stored on the product and nothing will be printed until you request the job from the product's control panel. once the job is printed, it will be automatically removed from the product's job storage. personal jobs can be stored with or without a 4-digit personal iden tification number (pin). to make the job private, a pin must be used. print a personal job you can print a personal job at the control panel after the job has been sent to the product. 1. from the home screen, touch job storage . 2. touch the retrieve tab. 3. scroll to and touch the job storage folder that holds the personal job. 4. scroll to and touch the personal job that you want to print. 5. if a pin is required, touch the pin field. 6. use the numeric keypad to type the pin, and then touch ok . 7. select the number of copies on the numeric keypad to change the number of copies to print. 8. touch retrieve stored job to print the document. delete a personal job a personal job is automatically deleted from the device hard disk after you release it for printing. if you want to delete the job without printing it, use this procedure. 1. from the home screen, touch job storage . 2. touch the retrieve tab. 3. scroll to and touch the job storage folder that holds the personal job. 4. scroll to and touch the personal job that you want to delete. note: a personal job will have a lock symbol next to it. 5. touch the pin field. 6. use the numeric keypad to type the pin, and then touch ok . 7. touch delete . 8. touch yes. enww job storage featur es for print jobs 131 use the quickcopy feature the quickcopy feature prints the re quested number of copies of a jo b and stores a copy on the device hard disk. additional copies of the job can be printed later. this feature can be turned off in the printer driver. the default number of different quickcopy jobs that can be stored on the device is 32. at the control panel, you can set a different default number. see navigate the administration menu on page 17 . create a quickcopy job caution: if the device needs additional space to st ore newer quickcopy jobs, the device deletes other stored quickcopy jobs, starting with the olde st job. to permanently st ore a job and prevent the device from deleting it when space is needed, select the job storage option in the driver instead of the quickcopy option. in the driver, select the quickcopy option, and then type a user name and a job name. when you send the job to print, the device prints the number of copies that you set in the driver. to print more quick copies at the device control panel, see print additional copies of a quickcopy job on page 132. print additional copies of a quickcopy job this procedure describes how to print additional copi es of a job stored on the device hard disk at the control panel. 1. from the home screen, touch job storage . 2. touch the retrieve tab. 3. scroll to and touch the job storage folder that holds the job. 4. scroll to and touch the job that you want to print. 5. select the number of copies on the numeric ke ypad to change the number of copies to print. 6. touch retrieve stored job to print the document. delete a quickcopy job delete a quickcopy job at the device control panel when you no longer need it. if the device requires additional space to store new quickcopy jobs, the de vice automatically deletes other stored quickcopy jobs, starting with the oldest job. note: stored quickcopy jobs can be deleted at the control panel or in hp web jetadmin. 1. from the home screen, touch job storage . 2. touch the retrieve tab. 3. scroll to and touch the job storage folder that holds the job. 4. scroll to and touch the job that you want to delete. 5. touch delete . 6. touch yes . 132 chapter 8 use product features enww use the stored job f eature for copy jobs you also can create a stored copy job at the cont rol panel that can be printed at a later time. create a stored copy job 1. place the original document face-down on the glass or face-up in the adf. 2. from the home screen, touch job storage . 3. touch create . 4. to create a job name, touch the new job button to open the keyboard. 5. type the name of the folder on the touch screen keyboard. 6. select job name from the drop-down menu. 7. type the job name on the touch screen keyboard. 8. if it is a private job, select pin to print . enter the pin in the popup box. 9. touch ok . 10. after all the options are set, touch start to scan the document and save the file. for information about printing the job, see print a stored job on page 133 print a stored job at the control panel, you can print a job that is stored on the device hard disk. 1. from the home screen, touch job storage . 2. touch the retrieve tab. 3. scroll to and touch the job storage folder that holds the stored job. 4. scroll to and touch the stored job that you want to print. 5. touch retrieve stored job to print the document. 6. select the number of copies on the numeric keypad to change the number of copies to print. 7. touch retrieve stored job to print the document. if the file has lock symbol next to it, the job is a private job and requires a pin. see use the personal job feature on page 131. delete a stored job jobs stored on the device hard disk can be deleted at the control panel. 1. from the home screen, touch job storage . 2. touch the retrieve tab. 3. scroll to and touch the job storage folder that holds the stored job. 4. scroll to and touch the stored job that you want to delete. enww job storage featur es for print jobs 133 5. touch delete . 6. touch yes . if the file has lock symbol next to it, the job requires a pin to delete it. see use the personal job feature on page 131. 134 chapter 8 use product features enww print photos or marketing material you can use the hp color laserjet cm6030 or hp color laserjet cm6040 to print high-quality color photos, marketing and sales material, or other color documents on glossy paper. to maximize the quality of this output you must do the following: supported glossy paper hp glossy paper product product code product size control panel and print driver settings hp color laser presentation paper, soft gloss q6541a letter hp soft gloss 120 g hp color laser professional paper, soft gloss q6542a a4 hp soft gloss 120 g hp color laser brochure paper, glossy q6611a, q6610a letter hp glossy 160 g hp color laser superior paper, glossy q6616a a4 hp glossy 160 g hp color laser photo paper, glossy q6607a, q6608a letter hp glossy 220 g hp color laser photo paper, glossy q6614a a4 hp glossy 220 g hp color laser photo paper, glossy 4x6 q8842a 101.6 x 152.4 mm (4 x 6 in) hp glossy 220 g hp color laser photo paper, glossy 10 cm x 15 cm q8843a 101.6 x 152.4 mm (4 x 6 in) hp glossy 220 g caution: hp color laser presentation paper, glossy (q 2546a) is not supported with this product. using this type of paper can cause a fuser jam that might require the replacement of the fuser. two recommended alternatives are hp color laserjet presentation paper, soft gloss (q6541a) and hp color laserjet brochure paper, glossy (q6611a, q6610a). configure the paper tray configure the paper tray for the correct paper type. 1. load the paper into tr ay 2, 3, 4, or 5. 2. after you close the tray, the control panel prompts you to configure the paper size and type. 3. if the correct size and type is displayed, touch ok to accept the detected size and type, or modify to choose a different paper size and type. enww print photos or marketing material 135 4. when the paper size prompt appears, touch the correct size, and then touch save . 5. when the paper type prompt appears, touch the correct type. see the table above to determine the correct paper type. configure the driver settings carry out the following steps to print to glossy paper from yo ur graphics software program. 1. select print from the file menu of your software program. 2. select the hp color laserjet cm6030 or hp color laserjet cm6040, and then click properties or printing preferences . 3. from the paper type drop-down list, select the same paper type that you configured on the product control panel. 4. click ok to save the settings and ok to print. the print job will automatically be printed from the tray that has been configured for glossy pap er, optimizing print quality for that type. 136 chapter 8 use product features enww print weatherproof maps and outdoor signs you can use the hp color laserjet cm6030 or hp color laserjet cm6040 to print durable, waterproof maps, signs, or menus by using hp tough paper. hp tough paper is a waterproof, tear-proof, satin finish paper that retains rich, vibrant print colo r and clarity even when exposed to heavy usage or weather. this avoids the expensiv e and time-consuming laminating t hat is required with plain papers. to maximize the quality of this output you must do the following: supported tough paper hp paper name product code product size control panel and print driver settings hp laserjet tough paper q1298a letter hp tough paper hp laserjet tough paper q1298b a4 hp tough paper configure the paper tray configure the paper tray for the correct paper type. 1. load the paper into tr ay 2, 3, 4, or 5. 2. after you close the tray, the control panel prompts you to configure the paper size and type. 3. if the correct size is displayed, touch ok to accept the detected size, or modify to choose a different paper size and type. 4. when the paper size prompt appears, touch the correct size, and then touch save . when the paper type prompt appears, touch the correct type. see the table above to determine the correct paper type. configure the driver settings carry out the following steps to print to tough paper from yo ur graphics software program. 1. select print from the file menu of your software program. 2. select the hp color laserjet cm6030 and cm6040 mfp series, and then click properties or printing preferences . 3. from the paper type drop-down list, select the same paper ty pe that you configured on the product control panel. 4. click ok to save the settings and ok to print. the print job will auto matically be pr inted from the tray that has been configured for tough paper. enww print weatherproof maps and outdoor signs 137 set the duplex alignment for duplexed documents such as brochures, set the re gistration for the tray before printing to ensure the pages align. 1. from the control panel, touch administration and then touch print quality. 2. touch set registration , and then touch the tray you are adjusting. 3. touch test page and then touch print. 4. follow the steps on the page that prints. 138 chapter 8 use product features enww 9print tasks cancel a print job you can stop a print request by using the control panel or by using the software program. for instructions about how to stop a print request from a computer on a network, see the online help for the specific network software. note: it can take some time for all printing to clear after you have canceled a print job. stop the current print j ob from the control panel stop the current print job from the software program a dialog box will appear briefly on the screen, gi ving you the option to cancel the print job. if several requests have been sent to the device throug h your software, they might be waiting in a print queue (for example, in windows print manager) . see the software documentation for specific instructions about canceling a pr int request from the computer. if a print job is waiting in a print queue (computer memory) or print spooler (windows), delete the print job there. click start , click settings , and then click printers or printers and faxes . double-click the device icon to open the print spooler. select the prin t job that you want to cancel, and then press delete . if the print job is not cancelled, you might need to shut down and restart the computer. if the job is not in the print spooler, use the job status menu from control panel to cancel the job. 140 chapter 9 print tasks enww use features in the windows printer driver open the printer driver how do i steps to perform open the printer driver on the file menu in the software program, click print . select the printer, and then click properties or preferences . get help for any printing option click the ? symbol in the upper-right corner of the printer driver, and then click any item in the printer driver. a pop-up message displays that provides information about the item. or, click help to open the online help. use printing shortcuts to perform the following tasks, open the printer driver and click the printing shortcuts tab. note: in previous hp printer drivers, this feature was called quick sets . how do i steps to perform use a printing shortcut select one of the shortcuts, and then click ok to print the job with the predefined settings. create a custom printing shortcut a) select an ex isting shortcut as a base. b) select the print options for the new shortcut. c) click save as , type a name for the shortcut, and click ok . set paper and quality options to perform the following tasks, open the printer driver and click the paper/quality tab. how do i steps to perform select a page size select a size from the paper size drop-down list. select a custom page size a) click custom . the custom paper size dialog box opens. b) type a name for the custom size, specify the dimensions, and click ok . select a paper source select a tray from the paper source drop-down list. select a paper type select a type from the paper type drop-down list. print covers on different paper print the first or last page on different paper a) in the special pages area, click covers or print pages on different paper , and then click settings . b) select an option to print a blank or preprinted front cover, back cover, or both. or, select an option to print the first or last page on different paper. c) select options from the paper source and paper type drop-down lists, and then click add . d) click ok . adjust the resolution of printed images in the print quality area, select an option from the first drop- down list. see the printer-driver online help for information about each of the available options. enww use features in the windows printer driver 141 set document effects to perform the following tasks, open the printer driver and click the effects tab. how do i steps to perform scale a page to fit on a selected paper size click print document on , and then select a size from the drop- down list. scale a page to be a percent of the actual size click % of actual size , and then type the percent or adjust the slider bar. print a watermark a) select a watermark from the watermarks drop-down list. b) to print the watermark on the first page only, click first page only . otherwise, the watermark is printed on each page. add or edit watermarks note: the printer driver must be stored on your computer for this to work. a) in the watermarks area, click edit . the watermark details dialog box opens. b) specify the settings for the watermark, and then click ok . set document finishing options to perform the following tasks, open the printer driver and click the finishing tab. how do i steps to perform print on both sides (duplex) click print on both sides . if you will bind the document along the top edge, click flip pages up . print a booklet a) click print on both sides . b) in the booklet layout drop- down list, click left binding or right binding . the pages per sheet option automatically changes to 2 pages per sheet . print multiple pages per sheet a) select the number of pages per sheet from the pages per sheet drop-down list. b) select the correct options for print page borders , page order , and orientation . select page orientation a) in the orientation area, click portrait or landscape . b) to print the page image upside down, click rotate by 180 degrees . set product output options to perform the following tasks, open the printer driver and click the output tab. note: the options that are available on this tab depend on the finishing device that you are using. how do i steps to perform select staple options select a stapling option from the staple drop-down list. select an output bin select an output bin from the bin drop-down list. set job storage options to perform the following tasks, open the printer driver and click the job storage tab. 142 chapter 9 print tasks enww how do i steps to perform print one copy for proof before printing all the copies in the job storage mode area, click proof and hold . the product prints the first copy only. a message appears on the product control panel that prompts you to print the rest of the copies. temporarily store a private job on the product and print it later a) in the job storage mode area, click personal job . b) in the make job private area, enter a 4-digit personal identification number (pin) (optional). temporarily store a job on the product note: these jobs are deleted if the product is turned off. in the job storage mode area, click quick copy . one copy of the job is printed immediatel y, but you can print more copies from the product control panel. permanently store a job on the product in the job storage mode area, click stored job . make a permanently stored job private so that anyone who tries to print it must provide a pin a) in the job storage mode area, click stored job . b) in the make job private area, click pin to print , and then enter a 4- digit personal identification number (pin). receive notification when someone prints a stored job in the job notification options area, click display job id when printing . set the user name for a stored job in the user name area, click user name to use the windows default user name. to provide a different user name, click custom and type the name. specify a name for the stored job a) in the job name area, click automatic to use the default job name. to specify a job name, click custom and type the name. b) select an option from the if job name exists drop- down list. select use job name + (1-99) to add a number to the end of the existing name, or select replace existing file to overwrite a job that already has that name. set color options to perform the following tasks, open the printer driver and click the color tab. how do i steps to perform manually adjust color settings a) in the color options area, click manual , and then click settings . b) you can adjust the general settings for edge control, and settings for text, graphics, and photographs. see the online help in the driver for information about each option. turn off color printing and use only shades of gray. in the color options area, click grayscale . change the way that colors are rendered in the color themes area, select an option from the drop- down list. see the online help in the driver for information about each option. obtain support and product-status information to perform the following tasks, open the printer driver and click the services tab. enww use features in the windows printer driver 143 how do i steps to perform obtain support information for the product and order supplies online in the internet services drop-down list, select a support option, and click go! check the status of the product, including the level of supplies click the device and supplies status icon. the device status page of the hp embedded web server opens. set advanced printing options to perform the following tasks, open the printer driver and click the advanced tab. how do i steps to perform select advanced printing options in any of the sections, click a current setting to activate a drop- down list so you can change the setting. change the number of copies that are printed note: if the software program that you are using does not provide a way to print a particular number of copies, you can change the number of copies in the driver. changing this setting affects the number of copies for all print jobs. after your job has printed, restore this setting to the original value. open the paper/output section, and then enter the number of copies to print. if you select 2 or more copies, you can select the option to collate the pages. print colored text as black rather than as shades of gray a) open the document options section, and then open the printer features section. b) in the print all text as black drop-down list, select enabled . load letterhead or preprinted paper the same way for every job, whether printing on one or both sides of the page a) open the document options section, and then open the printer features section. b) in the alternative letterhead mode drop-down list, select on . c) at the product, load the paper the same way you would for printing on both sides. change the order in which pages are printed a) open the document options section, and then open the layout options section. b) in the page order drop-down list, select front to back to print the pages in the same order as they are in the document, or select back to front to print the pages in the reverse order. 144 chapter 9 print tasks enww 10 use color manage color setting color options to automatic typically produces the best possible print quality for the most common printing requirements. however, for some document s, setting the color options manually can enhance the way the document appears. examples of these documents include marketing brochures that contain many images or documents that are printed on a pape r type that is not list ed in the printer driver. use the printer driver to adjust color settings. for more information, see set color options on page 143 for windows and set the color options on page 80 for macintosh. automatic or manual color adjustment the automatic color adjustment option optimizes the neutral gray color treatment, halftones, and edge enhancements that are used for each element in a document. note: automatic is the default setting and is recommended for printing most color documents. the manual color adjustment option allows you to adjust the neutral gray color treatment, halftones, and edge enhancements for text, graphics, and photographs. manual color options you can manually adjust color options for edge control, halftones, and neutral grays. edge control the edge control setting determines how edges are rendered. edge control has three components: adaptive halftoning, resolution enhancement technology (ret), and trapping. adaptive halftoning increases the edge sharpness. trapping reduces the effect of incorrect color alignment by slightly overlapping the edges of adjacent objects. the color ret option smoothes the edges. note: if you notice white gaps between objects, or if you notice areas that have a slight shadow of cyan, magenta, or yellow at the edge, choose an e dge-control setting that increases the trapping level. four levels of edge control are available: maximum is the most aggressive trapping setting. adap tive halftoning and color ret settings are on. normal is the default trapping setting. trapping is at a medium level. adaptive halftoning and color ret settings are on. light sets trapping at a minimal level. adaptive halftoning and color ret settings are on. off turns off trapping, adaptive halftoning, and color ret. halftone options halftone options affect the resoluti on and clarity of your color output . you can select halftone settings for text, graphics, and photographs inde pendently. the two halftone options are smooth and detail . smooth option provides better re sults for large, so lid-filled print areas. it also enhances photographs by smoothing out fine color gradatio ns. choose this option when uniform and smooth area fills are top priority. detail option is useful for text and graphics th at require sharp distinctions among lines or colors, or for images that contain a pattern or a hi gh level of detail. choose this option when sharp edges and details are top priority. 146 chapter 10 use color enww note: some software programs convert text or graphics to bitmap images. in these cases, setting the color options for photographs also affects how text and graphics appear. neutral grays the neutral grays setting determines the method used for cr eating gray colors that are used in text, graphics, and photographs. two values are available for the neutral grays setting: black only generates neutral colors (grays and black) using only black toner. this guarantees neutral colors without a color cast. 4-color generates neutral colors (grays and black) by combining all four to ner colors. this method produces smoother gradients and tr ansitions to non-neutral colors , and it produces the darkest black. print in grayscale select the print in grayscale or print color as gray option from the printer driver to print a document in black and white. restrict color use this product includes a restrict color setting. a network administrator can use the setting to restrict user access to the color printing in order to conserve color toner. if you are unable to print in color, see your network administrator. restrict color printing and copying from the control panel 1. scroll to and touch administration and then touch management . 2. touch restrict color use. 3. touch color printing access or color copying access . 4. select one of the following options: enable color (default). this setti ng allows color-printing capabilities for all users. color if allowed . the setting allows the network administrator to allow color use for select users and/or applications. use the embedded we b server to designate which users and/or applications can print in color ( color printing access only). disable color . this setting denies color-printing capabilities to all users. 5. touch save . for more information about restricting and reporting color usage, go to www.hp.com/ go/coloraccess . rgb color (color themes) you can change rgb color settings from the printer-driver. for more information on accessing the printer driver, see set color options on page 143 for windows and set the color options on page 80 for macintosh. enww manage color 147 five values are available for the rgb color setting: select default (srgb) for most printing needs. this setting instructs the product to interpret rgb color as srgb, which is the accepted standard of microsoft and the world wide web consortium (w3c). select image optimization (srgb) to enhance documents in which the content is mainly bitmap images, such as .gif or .jpeg file s. this setting instructs the prod uct to use the best color matching for rendering srgb, bitmap images. this setting has no effect on text or vector-based graphics. using glossy paper in combination with this setting provides th e maximum enhancement. select adobergb for documents that use the adobergb color space rather than srgb. for example, some digital cameras capture images in adoberbg, and documents that are produced with adobe photoshop use the adobergb color space. when printing from a professional software program that uses adobergb, it is important that you turn off the color management in the software program and allow the product software to manage the color space. select custom profile when you want to increase the color saturation in the midtones. less colorful objects are rendered more colorfully. you can download custom profiles from www.hp.com/ go/cljcm6030mfp_software or www.hp.com/ go/cljcm6040mfp_software . 148 chapter 10 use color enww match colors the process of matching product output color to y our computer screen is quite complex because printers and computer monitors use different me thods of producing color. monitors display colors by light pixels using an rgb (red, green, blue) color process, but printers print colors using a cmyk (cyan, magenta, yellow, and black) process. several factors can influence your ability to match prin ted colors to those on your monitor. these factors include: sample book color matching the process for matching product output to prepri nted sample books and standard color references is complex. in general, you can obtain a reasonably good match to a sample book if the inks used to create the sample book are cyan, magenta, yellow, and bla ck. these are usually referred to as process color sample books. some sample books are created from spot colors. sp ot colors are specially created colorants. many of these spot colors are outside of the range of the product. most spot color sample books have companion process sample books that provide cmyk approximations to the spot color. most process sample books will state which process standards were used to print the sample book. in most cases they will be swop, eu ro, or dic. to get optimal colo r matching to th e process sample book, select the corresponding ink emulation from th e product menu. if you cannot identify the process standard, use swop ink emulation. printing color samples to use the color samples, select t he color sample that is the closest match to the desired color. use the sample?s color value in your software program to describe the object you wish to match. colors may enww match colors 149 vary depending on paper type and the software program used. for more details on how to use the color samples, go to www.hp.com/ go/cljcm6030mfp_software or www.hp.com/ go/cljcm6040mfp_software . use the following procedure to print color sa mples at the product using the control panel: 1. touch administration and then touch information . 2. touch sample pages/fonts and then touch cmyk samples or rgb samples to print the samples. pantone? color matching pantone has multiple color ma tching systems. pantone matching system? is very popular and uses solid inks to generate a wide range of color hues and tints. see www.hp.com/ go/ cljcm6030mfp_software or www.hp.com/ go/cljcm6040mfp_software for details on how to use pantone colors with this product. note: pantone colors generated might not match pan tone-identified standards. consult current pantone publications for accurate color. 150 chapter 10 use color enww advanced color use hp imageret 4800 hp imageret 4800 print technology is a system of innovative technologies developed exclusively by hp to deliver superior print quality. the hp imag eret system sets itself apart from the industry by integrating technology advancemen ts and optimizing each elemen t of the print system. several categories of hp imageret have been developed for a variety of user needs. the system uses key color-laser technologies, including image enhancements, smart supplies, and high-resolution imaging, to prov ide superior images for general office documents and marketing collateral. optimized for printing on hp color la ser high-gloss papers, hp image ret 4800 provides superior results on all supported paper, and under a variety of environmental conditions. paper selection for the best color and image quality, it is important to select the appropriate paper type from the product menu or from the front panel. srgb standard red-green-blue (srgb) is a worldwide color standard originally devel oped by hp and microsoft as a common color language for monitors, input devices (scanners, digital cameras), and output devices (products, printers, plotters). it is the default color space used for hp products, microsoft operating systems, the web, and most office software sold today. srgb is representative of the typical windows computer monitor today and the convergence standard for high-definition television. note: factors such as the type of monitor you use an d the room?s lighting can affect the appearance of colors on your screen. the latest versions of adobe photoshop, coreld raw?, microsoft office, and many other software programs use srgb to communicate color. most importantly, as the default color space in microsoft operating systems, srgb has gained broad adoption as a means to exchange color information between software programs and devices usin g a common definition that assu res typical users will experience greatly improved color matching. srgb improves your ability to match colors between the product, the computer monitor, and other input devices (scanner, digital camera) automatically, without the need to become a color expert. print in four colors ? cmyk cyan, magenta, yellow, and black (c myk) are the inks used by a printing press. the process is often called four-color printing. cmyk data files are typically used by and originate from graphic arts (printing and publishing) environments. the pr oduct will accept cmyk colors th rough the ps prin ter driver. the product color-rendering of cmyk is designed to prov ide rich, saturated colors for text and graphics. cmyk ink set emulation (hp postscript level 3 emulation) the product color rendering of cmyk can be made to emulate several standard offset press ink sets. in some situations, the cmyk color values in an image or document might not be suited to the product. for example, a document might be optimized for another product. for best results, the cmyk values enww advanced color use 151 should be adapted to the hp color laserjet cm 6030 or hp color laserjet cm6040. select the appropriate color input profile from the printer driver. . hp cmyk+ technology produces optimal pr inting results for mo st printing jobs. . common ink standard in the united states and other countries/regions. . common ink standard in europe and other countries/regions. . common ink standard in japan and other countries/regions. . select this option to use a custom input profile to accurately control color output, for example, to emulate another hp color laserje t product. to download color profiles, go to www.hp.com and search for "cm6030 mfp color pr ofile" or "cm6040 mfp color profile". 152 chapter 10 use color enww 11 copy use the copy screen from the home screen, touch copy to view the copy screen. only the first six copy features are immediately visible. in order to vi ew additional copy features, touch more options . set the default copy options you can use the administration menu to establish default settings that apply to all copy jobs. if necessary, you can override most settings for an individual job. after that job is complete, the product returns to the default settings. 1. from the home screen, scroll to and touch administration . 2. touch default job options , and then touch default copy options . 3. several options are available. you can configure de faults for all options, or for only some options. for information about each option, see adjust the copy settings on page 155 . the built-in help system also provides an explan ation of each option. touch the help button in the upper-right corner of the screen. 4. to exit the administration menu, touch the home button in the upper-left corner of the screen. copy from the scanner glass use the scanner glass to make as many as 999 copi es of small, lightweight media (less than 60 g/m 2 or 16 lb) or heavy media (more than 105 g/m 2 or 28 lb). this includes media such as receipts, newspaper clippings, photographs, old documents, worn documents, and books. place original documents face-down on the glass. align the corner of the original with the upper-left corner of the glass. to make copies by using the default copy options, use the numeric keypad on the control panel to select the number of copies, and press start . to use customized settings, touch copy . specify the settings, and then press start . for more information about using customized settings, see adjust the copy settings on page 155. copy from the document feeder use the document feeder to make as many as 99 9 copies of a document that has up to 50 pages (depending on the thickness of the pages). place t he document into the document feeder with the pages facing up. to make copies by using the default copy options, use the numeric keypad on the control panel to select the number of copies, and press start . to use customized settings, touch copy . specify the settings, and then press start . for more information about using customized settings, see adjust the copy settings on page 155. before starting another copy job, retrieve the original document from the document-feeder output bin that is under the document feeder input tray, and re trieve the copies from the appropriate output bin. 154 chapter 11 copy enww adjust the copy settings the product offers several features so you can optimize copied output. these features are all available on the copy screen. the copy screen consists of several pages. from the first page, touch more options to go to the next page. then touch the up or down arrow buttons to scroll to other pages. for details about how to use an option, touch the option, and then touch the help button in the upper- right corner of the screen. the following tabl e provides an overview of the copy options. note: depending on how the system administrator has co nfigured the product, some of these options might not appear. the options in the table are listed in the order in which they can appear. option name description sides use this feature to indicate whether the original document is printed on one or both sides, and whether the copies should be pr inted on one or both sides. reduce/enlarge use this feature to reduce or enlarge the copied image on the page. color/black use this feature to choose black printing or color printing. staple/collate or collate if the optional hp stapler/stacker/separator is attached, the staple/collate option is available. use this feature to set up options for stapli ng and assembling the pages in sets of copies. if the optional hp stapler/stacker /separator is not attached, the collate option is available. use this feature to assemble each set of copied pages in the same order as the original document. paper selection use this feature to select the tray that holds the size and type of paper that you want to use. image adjustment use this feature to improve the overall quality of the copy. for exam ple, you can adjust the darkness and sharpness, and you can use the background cleanup setting to remove faint images from the background or to remove a light background color. content orientation use this feature to specify the way the content of the original page is placed on the page: portrait or landscape. output bin use this feature to select an output bin for the copies. optimize text/picture use this feature to optimize the output for a particular type of content. you can optimize the output for text or printed pictures, or you can manually adjust the values. pages per sheet use this feature to copy multiple pages onto one sheet of paper. original size use this feature to describe the page size of the original document. book copy use this feature to scan and print pages from a book. booklet format use this feature to copy two or more pages ont o one sheet of paper so you can fold the sheets in the center to form a booklet. edge-to-edge use this feature to avoid shadows that can ap pear along the edges of copies when the original document is printed close to the ed ges. combine this feature with the reduce/enlarge feature to ensure that the entire page is printed on the copies. job build use this feature to combine several sets of original documents into one copy job. also use this feature to copy an original document that has more pages than the document feeder can accommodate at one time. enww adjust the copy settings 155 copy two-sided documents two-sided documents can be copied manually or automatically. copying two-sided documents manually copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. load the documents to be copied into the document feeder input tray with the first page facing up, and with the top of the page leading into the document feeder. 2. touch start copy . the odd-numbered pages are copied and printed. 3. remove the stack from the document feeder output tray and reload the stack with the last page facing up, and with the top of the page leading into the document feeder. 4. touch start copy . the even-numbered pages are copied and printed. 5. collate the odd- and even-numbered printed copies. copy two-sided documents automatically the default copy setting is one-sided to one-sided. use the following procedures to change the setting so you can copy from or to documents that are two-sided. make two-sided copies from one-sided documents 1. load the documents to be copied into the document feeder with the first page facing up, and with the top of the page leading. 2. on the control panel, touch copy . 3. touch sides . 4. touch 1-sided original, 2-sided output . 5. touch ok . 6. touch start copy . make two-sided copies from two-sided documents 1. load the documents to be copied into the document feeder with the first page facing up, and with the top of the page leading. 2. on the control panel, touch copy . 3. touch sides . 156 chapter 11 copy enww 4. touch 2-sided original, 2-sided output . 5. touch ok . 6. touch start copy . make one-sided copies from two-sided documents 1. load the documents to be copied into the document feeder with the first page facing up, and with the top of the page leading. 2. on the control panel, touch copy . 3. touch sides . 4. touch 2-sided original, 1-sided output . 5. touch ok . 6. touch start copy . enww copy two-sided documents 157 copy mixed-size originals you can copy original documents that are printed on different sizes of paper as long as the sheets of paper have one common dimension. for example, you could combine letter and legal sizes, or you could combine a4 and a5 sizes. 1. arrange the sheets in the original document so they all have the same width. 2. place the sheets face-up into the document feed er, and adjust both paper guides against the document. 3. from the home screen, touch copy . 4. touch original size . note: if this option is not on the first screen, touch more options until the option appears. 5. select mixed ltr/lgl , and then touch ok . 6. touch start copy . 158 chapter 11 copy enww change the copy-collation setting you can set the device to automatically collate multip le copies into sets. for example, if you are making two copies of three pages and the automatic collation is on, the pages print in th is order: 1,2,3,1,2,3. if automatic collation is off, the page s print in this order: 1,1,2,2,3,3. to use the automatic collation, the original document size must fit into the memory. if it does not, the device makes only one copy and a message appears notifying you of the chan ge. if that happens, use one of the following meth ods to finish the job: 1. on the control panel, touch copy . 2. touch staple/collate or collate . 3. touch off . 4. touch ok . enww change the copy-collation setting 159 copy photos and books copy a photo note: photos should be copied from the flatbed scanner, not from the document feeder. 1. lift the lid and place the photo on the flatbed sc anner with the picture-side down and the upper- left corner of the photo in the upper-left corner of the glass. 2. gently close the lid. 3. touch copy . 4. touch optimize text/picture and select photograph . 5. touch start copy . copy a book 1. place the book face down on the glass with the top edge toward the rear of the glass. align the book spine with the book icon along the top edge of the glass. 2. touch copy . 3. scroll to and touch book copy . 4. touch book copy on and then touch ok . 5. select the number of copies to make and adjust other settings as needed. 6. touch start copy , or press the start button on the control panel. 7. the following 3 options are available when start copy is touched: 8. touch scan . 9. after the last page is scanned, touch finish . 160 chapter 11 copy enww combine copy jobs by using job build use this feature to combine several sets of original documents into one copy job. also use this feature to copy an original document that has more pages than the document feeder can accommodate at one time. 1. touch copy . 2. scroll to and touch job build . 3. touch job build on . 4. touch ok . 5. if necessary, select t he desired copy options. 6. touch start copy . after each page is scanned, the control panel prompts you for more pages. 7. if the job contains more pages, load the next page, and then touch scan. the product temporarily sa ves all the scanned images. the product will begi n printing copies when it has enough information to begin. touch finish to finish printing the copies. note: in job build, if you scan the first page of a document by using the document feeder, then you must scan all of the pages in that document by us ing the document feeder. if you scan the first page of a document by using the scanner glass, then you must scan all of the pages in that document by using the scanner glass. enww combine copy jobs by using job build 161 cancel a copy job 1. touch the stop button on the control panel and then touch the job from the list. 2. touch cancel job and then touch ok . note: if you cancel a copy job, clear the document fr om the flatbed scanner or from the automatic document feeder. 162 chapter 11 copy enww 12 scan and send to e-mail configure e-mail settings the product offers color-scanning an d digital-sending capab ilities. by using the c ontrol panel, you can scan black-and-white or color documents and send them to an e-mail address as an e-mail attachment. to use digital sending, the product must be connected to a local area network (lan). note: the e-mail icon is not shown on the co ntrol panel if e-mail is not configured. before you can send a document to e-mail, you must configure the product. note: the instructions that follow are for configuring the product at the control panel. you can also perform these procedures by using the embedded web server. for more information, see embedded web server on page 183 . supported protocols the hp color laserjet cm6030 and hp color la serjet cm6040 mfp models support simple mail transfer protocol (smtp) and lightwei ght directory access protocol (ldap). smtp ldap note: if you need to change the ldap settings, you must change them by using the embedded web server. for more information, see embedded web server on page 183 , or see the embedded web server user guide on the product administrator cd. configure e-mail server settings find the smtp gateway 1. from the home screen, touch administration 2. touch initial setup . 3. touch e-mail setup , and then touch find send gateways . 4. touch find . 164 chapter 12 scan and send to e-mail enww configure the smtp gateway address 1. from the home screen, touch administration . 2. touch initial setup . 3. touch e-mail setup , and then touch smtp gateway . 4. type the smtp gateway address, either as an ip address or as a fully qualified domain name. if you do not know the ip address or domain name, contact the network administrator. 5. touch save . test the smtp settings 1. from the home screen, touch administration . 2. touch initial setup . 3. touch e-mail setup , and then touch test . if the configuration is correct, gateways ok appears on the control-panel display. if the first test was successful, send an e-mail to yourse lf by using the digital-send feature. if you receive the e-mail, you have succe ssfully configured the digital-sending feature. if you do not receive the e-mail, use these actions to resolve issues with the digital-sending software: use the send e-mail screen use the touchscreen to navigate through the options on the send e-mail screen. 1 send e-mail button touching this button scans the document and s ends an e-mail file to the provided e-mail addresses. 2 home button touching this button opens the home screen. 3 from: field touch this field to open the keyboard, and th en type your e-mail address. if the system administrator has configured the device to do so, this field might automatically insert a default address. 4 to: field touch this field to open the keyboard, and then type the e-mail addresses of those whom you want to receive the scanned document. 5 subject: field touch this field to open the keyboard, and then type a subject title. 6 more options button touch this button to change certain e- mail settings for the current scan job. 7 scroll bar use the scroll bar to view and set up the cc: , bcc: , message , and file name fields. touch any of those fields to open the keyboard and add the necessary information. 8 address book buttons touch these buttons to use the address book to populate the to: , cc: , or bcc: fields. for more information, see use the local address book on page 169 . 9 help button touch this button for control-panel help. for more information, see use the control panel on page 14. 10 error/warning button this button appears only when there is an error or warning in the status line area. touch it to open a pop-up screen that will help you resolve the error or warning. 166 chapter 12 scan and send to e-mail enww perform basic e-mail functions the product e-mail feature o ffers the following benefits: load documents you can scan a document by using either the gl ass or the adf. the glass and adf can accommodate letter-, executive-, a4-, and a5-size originals. the adf can also accommodate legal-size originals. smaller originals, receipts, irre gular and worn documents, stapled documents, previously folded documents, and photographs should be scanned by using the glass. multiple-page documents can be scanned easily by using the adf. send documents the product scans both black-and-whit e and color originals. you can us e default settings or change the scanning preferences and file formats. the following are the default settings: send a document 1. place the document face-down on the scanner glass or face-up in the adf. 2. from the home screen, touch e-mail . 3. if prompted, type your user name and password. 4. complete the from: , to: , and subject: fields. scroll down and complete the cc: , and bcc: fields if appropriate. your user name or other default information might appear in the from: field. if so, you might not be able to change it. 5. (optional) touch more options to change the settings for the document that you are sending (for example, the document?s original size). if you ar e sending a two-sided document, you should select sides and an option with a two-sided original. 6. press start to begin sending. 7. when you are finished, remove the original document from the scanner glass or adf. enww perform basic e-mail functions 167 use the auto-complete function when you type characters into the to: , cc: , or from: fields on the send e-mail screen, the auto- complete function is activated. as you type the requ ired address or name by using the keyboard screen, the device automatically searches the address book list and comple tes the address or name by using the first match. you can then select that name by touching enter , or continue typing the name until auto- complete finds the correct entry. if you type a ch aracter that does not match any entry in the list, the auto-complete text is removed from the display to indi cate that you are typing an address that is not in the address book. use the address book you can send e-mail to a list of recipients by using the address book feature of the product. see your system administrator for informatio n about configuring address lists. note: you can also use the embedded web server (ews) to create and manage the e-mail address book. the ews e-mail address book can be used to add, edit, or delete single e-mail addresses or e- mail distribution lists. fo r more information, see embedded web server on page 183. create a recipient list 1. from the home screen, touch e-mail . 2. complete one of the following steps: a. on the send e-mail screen, touch the address book button to open the address book. b. navigate the entries in the address book by using the scroll bar. hold down the arrow to scroll quickly through the list. c. highlight the name to select a recipient, and then touch the arrow button . you can also select a distribution list by touching the drop-down list at the top of the screen and then touching all , or add a recipient from a local list by touching local in the drop-down list. highlight the appropriate names, and then touch the arrow button to add the name to your list of recipients. you can remove a recipient from your list by scrolling to highlight the recipient, and then touching the remove button in the middle of the screen. 3. the names in the recipient list are placed in the text line of the keyboard screen. if you want, you can add a recipient that is not found in the addr ess book by typing the e-mail address on the keyboard. after you are satisfied with your recipient list, touch ok . 4. touch ok . 5. finish typing information in the cc: and subject: fields on the send e-mail screen, if necessary. you can check the list of recipients by touching the down arrow in the to: text line. 6. press start . 168 chapter 12 scan and send to e-mail enww use the local address book use the local address book to store frequently-used e-mail addresses. the local address book can be shared between devices that use the same server to gain access to the hp digital sending software. you can use the address book when you type e-mail addresses in the from: , to: , cc: , or bcc: fields. you can also add or delete addresses in the address book. to open the address book, touch the address book button . add e-mail addresses to the local address book 1. touch local . 2. touch the add button . 3. (optional) touch the name field, and in the keyboard that app ears type a name for the new entry. touch ok . the name is the alias for the e-ma il address. if you do not type an alias name, the alias will be the e-mail address itself. 4. touch the address field, and in the keyboard that appears type the e-mail address for the new entry. touch ok . delete e-mail addresses from the local address book you can delete e-mail addresses that you no longer use. note: to change an e-mail address, you must first dele te the address and then add the corrected address as a new address in the local address book. 1. touch local . 2. touch the e-mail address that you want to delete. 3. touch the remove button in the lower right corner. the following confirmation message appears: do you want to delete the selected address(es)? 4. touch yes to delete the e-mail address(es) or touch no to return to the address book screen. enww use the address book 169 change e-mail settings for the current job use the more options button to change the following e-mail settings for the current print job: button description document file type touch this button to change the type of file the device creates after scanning the document. output quality touch this button to increase or decrease the print quality of the file being scanned. a higher quality setting produces a larger file size. resolution touch this button to change the scan resolution. a highe r resolution setting produces a larger file size. color/black touch this button to determine whether you will sc an the document in color or in black-and-white. original sides touch this button to indicate if the orig inal document is one-sided or two-sided. content orientation touch this button to select either the portr ait or landscape orientat ion for the original. original size touch this button to select the size of the document: letter, a4, legal, or mixed letter/legal. optimize text/ picture touch this button to change the scanning procedure based on the type of document that you are scanning. job build touch this button to activate or deactivate the job build mode, which enables you to scan several small scan jobs and send them as one file. image adjustment touch this button to change the darkness and sharpn ess settings, or to clean up background clutter on the original. 170 chapter 12 scan and send to e-mail enww scan to a folder if the system administrator has made th e feature available, the device ca n scan a file and send it to a folder on the network. supported operating systems for folder destinati ons include windows 2000, windows xp, and windows server 2003. note: you might be required to supply a user name an d password in order to use this option, or to send to certain folders. see your syst em administrator for more information. 1. place the document face-down on the scanner glass or face-up in the adf. 2. from the home screen, touch network folder . 3. in the quick access folders list, select the folder in which you want to save the document. 4. touch the file name field to open the keyboard pop-up screen, and then type the file name. 5. touch send to network folder . enww scan to a folder 171 scan to a workflow destination note: this device feature is provided by the optional digital sending software. if the system administrator has enabled the workflow functionality, you can scan a document and send it to a custom workflow destination. a workflow destination gives you the ability to send additional information, along with the scanned document, to a specified network or file transfer protocol (ftp) location. prompts for specific info rmation appear on the c ontrol-panel display. the system administrator can also designate a printer as a workflow destina tion, which allows you to scan a document and then send it directly to a netw ork printer for printing. 1. place the document face-down on the scanner glass or face-up in the adf. 2. from the home screen, touch workflow . 3. select the destination to which you want to scan. 4. in the text field field, type the data that you want to accompany the file, and then touch send workflow . 172 chapter 12 scan and send to e-mail enww 13 fax analog fax when the analog fax accessory is installed, the product can function as a standalone fax machine. the hp color laserjet cm6030f mfp or hp color laserjet cm6040f mfp models come with a fax accessory already installed. for the hp color laserjet cm6030 mfp or hp color laserjet cm6040 mfp (base models), you can order this accessory as an option. see part numbers on page 281 for information about ordering the analog fax accessory. specifications for the analog fax accessory are available in the hp laserjet analog fax accessory 300 user guide . an electronic version of this guide is located on the user cd that comes with the product. the analog fax accessory 300 fax guide and the analog fax accessory 300 send fax driver guide are also located on the product user cd or at www.hp.com/ go/mfpfaxaccessory300 . connect the fax accessor y to a phone line when connecting the fax accessory to a phone line, ensure that the phone line being used for the fax accessory is a dedicated line that is not used by any other devices. also, this line should be an analog line because the fax will not function correctly if it is connected to some digital pbx systems. if you are not sure whether you have an analog or digital phone line, contact your telecom provider. note: hp recommends using the phone cord that comes with the fax accessory to ensure that the accessory functions correctly. follow these instructions to connect the fax accessory to a phone jack. 1. locate the phone cord that is included with the fax accessory kit. connect one end of the phone cord into the fax ac cessory phone jack that is on the format ter. push the connector until it clicks. caution: be sure to connect the phone line to the fax accessory port, which is located in the center of the formatter. do not connect the phone line to the hp jetdirect port, which is nearer the bottom of the formatter. 2. connect the other end of the phone cord into the phone jack on the wall. push the connector until it clicks or until it is securely seated. because di fferent types of connectors are used in different countries/regions, the connector might not make an audible click. configure and use the fax features before you can use the fax features, you must config ure them in the control-panel menus. for complete information about configuring and using the fax accessory, and for information about troubleshooting 174 chapter 13 fax enww problems with the fax accessory, see the hp laserjet analog fax accessory 300 user guide . this guide is provided with the fax accessory, and it is also available on the product user cd. use the send fax driver to send a fax from a comput er without going to the product control panel. see the hp laserjet mfp analog fax accessory 300 send fax driver guide for more information. the hp laserjet analog fax accessory 300 user guide and hp laserjet mfp analog fax accessory 300 send fax driver guide are both available on the product user cd. enww analog fax 175 digital fax digital faxing is available when you install the optional hp digital sending software. for information about ordering this software, go to www.hp.com/ go/digitalsending with digital faxing, the product does not need to be connected directly to a phone line. instead, the product can send a fax in one of three ways: lan fax sends faxes through a third-party fax provider. microsoft windows 2000 fax is a fax modem and digital sender module on a computer that allows the computer to operate as a turnkey gateway fax. internet fax uses an internet fax provider to process fa xes, and the fax is delivered on a traditional fax machine or sent to the user?s e-mail. for complete information about using digital faxing, see the documentation that is provided with the hp digital sending software. 176 chapter 13 fax enww 14 manage and maintain the product information pages information pages provide details about the device and its current configuration. the following table provides the instructions for printing the information pages. page description how to print the page from the product control panel menu map shows the control-panel menus and available settings. 1. from the home screen, touch administration . 2. touch information . 3. touch configuration/status pages . 4. touch administration menu map . 5. touch print. the content of the menu map varies, depending on the options currently installed in the device. for a complete list of control panel menus and possible values, see use the control panel on page 14. configuration page shows device settings and installed accessories. 1. from the home screen, touch administration . 2. touch information . 3. touch configuration/status pages . 4. touch configuration page . 5. touch print. note: if the device contains an hp jetdirect print server or an optional hard disk drive, additional configuration pages pr int that provide information about those devices. supplies status page shows print-cartridge toner levels. 1. from the home screen, touch administration . 2. touch information . 3. touch configuration/status pages . 4. touch supplies status page . 5. touch print. note: if you are using non-hp supplies, the supplies status page might not show the remaining life for those supplies. usage page shows a page count for each size of paper printed, the number of one-sided (simplexed) or two-sided (duplexed) pages, and the average percentage of coverage. 1. from the home screen, touch administration . 2. touch information . 3. touch configuration/status pages . 4. touch usage page . 5. touch print. color usage job log 1. from the home screen, touch administration 2. touch information 3. touch configuration/status pages 178 chapter 14 manage and maintain the product enww page description how to print the page from the product control panel 4. touch color usage job log 5. touch print file directory contains information for any mass storage devices, such as flash drives, memory cards, or hard disks, that are installed in the device. 1. from the home screen, touch administration. 2. touch information . 3. touch configuration/status pages . 4. touch file directory . 5. touch print. fax reports five reports show fax activity, fax calls, billing codes, blocked fax numbers, and speed-dial numbers. note: fax reports are available only on device models that have fax capabilities. 1. from the home screen, touch administration. 2. touch information . 3. touch fax reports . 4. touch one of the following buttons to print the corresponding report: ? ? ? ? ? 5. touch print. for more information, see the fax guide that came with the device. font lists shows which fonts are currently installed in the device. 1. from the home screen, touch administration. 2. touch information . 3. touch sample pages/fonts . 4. touch one of the following buttons to print the corresponding report: ? ? ? ? ? 5. touch print. note: the font lists also show which font s reside on a hard disk accessory or dimm. enww information pages 179 hp easy printer care open the hp easy printer care software use one of the following methods to open the hp easy printer care software: start menu, select programs , select hewlett-packard , select hp easy printer care , and then click start hp easy printer care . hp easy printer care software sections hp easy printer care software can provide informat ion about multiple hp pr oducts that are on your network as well as any products t hat are directly connected to your computer. some of the items that are in the following table might not be available for every product. the help button ( ? ) in the upper-right corner of each page pr ovides more detailed information about the options on that page. section options device list tab when you open the software, this is the first page that appears. note: to return to this page from any tab, click my hp printers in the left side of the window. devices list: shows the products that you can select. note: the product information appears either in list form or as icons, depending on the setting for the view as option. overview tab for that product. compatible printers provides a list of all the hp products that support hp easy printer care software. find other printers window add more products to the my hp printers list click the find other printers link in the devices list to open the find other printers window. the find other printers window provides a utility that detects other network printers so that you can add them to the my hp printers list and then monitor those products from your computer. overview tab contains basic status information for the device device status section: this section shows product-identification information and the product status. it indicates product-alert conditions, such as an empty print cartridge. after you correct a probl em with the product, click the refresh button in the upper-right corner of the window to update the status. supplies status section: shows detailed supplies status, such as the percentage of toner remaining in the print cartridge and the status of the paper that is loaded in each tray. supplies details link: opens the supplies status page to view more detailed information about product supplies, or dering information, and recycling information. 180 chapter 14 manage and maintain the product enww section options support tab provides links to support information device status section: this section shows product-identification information and the product status. it indicates produ ct-alert conditions, such as an empty print cartridge. after you correct a problem with the product, click the refresh button in the upper-right corner of the window to update the status. device management section: provides links to information about hp easy printer care, to advanced product settings, and to product usage reports. troubleshooting and help : provides links to tools t hat you can use to resolve problems, to online product support in formation, and to online hp experts. settings tab configure product settings, adjust print- quality settings, and find information about specific product features note: this tab is not available for some products. about : provides general information about this tab. general : provides information about the product, such as the model number, serial number, and the settings for da te and time, if they are available. information pages : provides links to print the information pages that are available for the product. capabilities : provides information about pro duct features, such as duplexing, the available memory, and the available printing personalities. click change to adjust the settings. print quality : provides information about print-quality settings. click change to adjust the settings. trays / paper : provides information about the trays and how they are configured. click change to adjust the settings. restore defaults : provides a way to restore the product settings to the factory defaults. click restore to restore the settings to the defaults. hp proactive support note: this item is available from the overview and support tabs. when enabled, hp proactive support routinel y scans your printing system to identify potential problems. click the more info link to configure how frequently the scans occur. this page also provides info rmation about available updates for product software, firmware, and hp printer drivers. you can accept or decline each recommended update. supplies ordering button click the supplies ordering button on any tab to open the supplies ordering window, which provides access to online supplies ordering. note: this item is available from the overview and support tabs. order check box for that item in the supplies list. you can sort the list by product, or by the supplies that need to be ordered the soonest. the list contains supplies inform ation for every product that is in the my hp printers list. shop online for supplies button: opens the hp suresupply web site in a new browser window. if you have checked the order check box for any items, the information about those items can be transferred to the web site, where you will receive information on option s for purchasing your selected supplies. print shopping list button: prints the information for the supplies that have the order check box selected. alert settings link note: this item is available from the overview and support tabs. click alert settings to open the alert settings window, in which you can configure alerts for each product. printer alerts : select the option to receive alerts for critical errors only, or for any error. job alerts : for products that support it, you c an receive alerts for specific print jobs. color access control use this feature to permit or restrict color printing. enww hp easy printer care 181 section options note: this item is available only for hp color products that support color access control. note: this item is available from the overview and support tabs. 182 chapter 14 manage and maintain the product enww embedded web server use the embedded web server to view product and network status and to manage printing functions from your computer instead of from the product co ntrol panel. the following are examples of what you can do using the embedded web server: note: when the printer is directly connected to a computer, use the hp easy printer care to view the printer status. note: for complete information about using the embedded web server, see the embedded web server user guide , which is on the product administrator cd. open the embedded web server by using a network connection 1. in a supported web browser on your computer, ty pe the device ip address or host name in the address/url field. to find the ip address or host name, print a configuration page. see information pages on page 178. note: after you open the url, you can bookmark it so that you can return to it quickly in the future. 2. the embedded web server has four tabs that contain settings and information about the device: the information tab, the settings tab, the networking tab, and the digital sending tab. click the tab that you want to view. see embedded web server sections on page 184 for more information about each tab. enww embedded web server 183 embedded web server sections tab or section options information tab provides device, status, and configuration information device status : shows the device status and shows the life remaining of hp supplies, with 0% indicating that a supply is empt y. the page also shows the type and size of print paper set for each tray. to change the default settings, click change settings . configuration page : shows the information found on the configuration page. supplies status : shows the life remaining of hp s upplies, with 0 percent indicating that a supply is empty. this page also provides supplies part numbers. to order new supplies, click shop for supplies in the other links area on the left side of the window. event log : shows a list of all device events and errors. usage page : shows a summary of the number of pages the device has printed, grouped by size and type. device information : shows the device network name, address, and model information. to change these entries, click device information on the settings tab. control panel : shows messages from the device control panel, such as ready or sleep mode on . print : allows you to send print jobs to the device. settings tab provides the ability to configure the device from your computer configure device : allows you to configure device settings. this page contains the traditional menus found on devices using a control-panel display. e-mail server : network only. used in conjunction with the alerts page to set up incoming and outgoing e-mail, as we ll as to set e-mail alerts. alerts : network only. allows you to set up to receive e-mail alerts for various device and supplies events. autosend : allows you to configure the device to send automated e-mails regarding device configuration and supplies to specific e-mail addresses. security : allows you to set a password that must be entered to gain access to the settings and networking tabs. enable and disable certain features of the embedded web server. authentication manager : allows you to determine which device functions will require a user to provide log-in inform ation in order to use those functions. ldap authentication : allows you to configure a lightweight directory access protocol (ldap) server to limit device ac cess to certain users. the ldap server will require a user to provide log-in informati on in order to gain access to the device. edit other links : allows you to add or customize a link to another web site. this link is displayed in the other links area on all embedded web server pages. device information : allows you to name the device and assign an asset number to it. enter the name and e-mail address for the primary contact who will receive information about the device. language : allows you to determine the language in which to display the embedded web server information. date & time : allows time synchronization with a network time server. wake time : allows you to set or edit a wake time for the device. 184 chapter 14 manage and maintain the product enww tab or section options note: the settings tab can be password-protected. if this device is on a network, always consult with the system administrator before changing settings on this tab. digital sending tab use the pages on the digital sending tab to configure the digital-sending features. note: if the product is configured to use the opt ional hp digital sending software, the options on these tabs are not available. in stead, all digital-sending configuration is performed by using the hp digital sending software. general . set up contact information for the system administrator. send to e-mail . configure the e-mail settings fo r digital sending. you can specify the smtp server, the default "from" addres s, and the default subject. you can also set the maximum file size that is allowed for attachments. e-mail address book . the e-mail address book page enables you to add e-mail addresses into the product one at a time, and to edit e-mail addresses that have already been saved in the product. you can al so use the import/export tab to load a large list of frequently-used e-mail addresses on to the product all at once, rather than adding them one at a time. import/export . use this tab to import or ex port .csv files containing e-mail addresses, fax numbers, or user records, so that they can be accessed on this product. you can also export e-mail, fax, or user records from the device into a file on your computer. you can then use this fi le as a data backup, or you can use it to import the records onto another hp device. log . view the digital-sending activity log for the product. the log contains digital- sending job information, incl uding any errors that occur. preferences . configure digital-sending defaults such as the default page-size and the default settings-reset delay. you can also configure these se ttings by using the product control-panel menus. fax tab the fax tab contains options to configure and use the fax capabilities of the product. for additional information about fax functions, see the fax user guide. fax settings screen to configure the send-to-fax features for the product. fax address book page enables you to add fax numbers into the product one at a time, and to edit fax numbers that have already been saved in the product. you can also use the import/export feature on the digital sending tab to load a large list of frequently-used fax numbers on to the device all at once, rather than adding them one at a time. fax speed dials screen to add, edit, or delete fax speed dial entries to and from the product. you can use fax speed di als to store frequently used fax numbers or lists of up to 100 fax numbers. up to 100 speed dial entries can be configured. enww embedded web server 185 tab or section options networking tab provides the ability to change network settings from your computer network administrators can use this tab to control network-related settings for the device when it is connected to an ip-based network. this tab does not appear if the device is directly connected to a computer, or if the dev ice is connected to a network using anything other than an hp jetdirect print server. note: the networking tab can be password-protected. other links contains links that connect you to the internet hp instant support? : connects you to the hp web si te to help you find solutions. this service analyzes your device error log and configuration information to provide diagnostic and support informat ion specific to your device. shop for supplies : connects to the hp suresupply web site, where you will receive information on options for purchasing origin al hp supplies, such as print cartridges and paper. product support : connects to the support site fo r the device, from which you can search for help regarding general topics. note: you must have internet access in order to use any of these links. if you use a dial-up connection and did not connect when you first opened the embedded web server, you must connect before you can visit these web sites. connec ting might require that you close the embedded web server and reopen it. 186 chapter 14 manage and maintain the product enww use hp web jetadmin software hp web jetadmin is a web-based software solu tion for remotely installing, monitoring, and troubleshooting network-conn ected peripherals. the intuitive brow ser interface simplif ies cross-platform management of a wide range of devices, including hp and non-hp devices. management is proactive, allowing network administrators the ability to resolve issues be fore users are affected. download this free, enhanced-management software at www.hp.com/ go/webjetadmin_software . to obtain plug-ins to hp web jetadmin, click plug-ins , and then click the download link that is next to the name of the plug-in that you want. the hp web jetadmin software can automatically notify you when new plug-ins are available. on the product update page, follow the direct ions to automatically connect to the hp web site. if installed on a host server, hp web jetadmin is available to any client through a supported web browser, such as microsoft internet explorer 6.0 for windows or netscape navigator 7.1 for linux. browse to the hp web jetadmin host. note: browsers must be java-enabled. browsing from an apple pc is not supported. enww use hp web jetadmin software 187 security features secure the embedded web server assign a password for access to the embedded web se rver so that unauthoriz ed users cannot change the product settings. 1. open the embedded web server. see embedded web server on page 183. 2. click the settings tab. 3. on the left side of the window, click security . 4. type the password next to new password , and type it again next to verify password . 5. click apply . make note of the password and store it in a safe place. foreign interface harness (fih) the foreign interface harness (fih) provides a port al on the product. by usin g the fih and third-party equipment, you can track information about copies that are made on the product. requirements use the fih to use the fih, you must download and install the fih software. the software is available from www.hp.com/ go/cljcm6030mfp_software and www.hp.com/ go/cljcm6040mfp_software . the software is used to enable or disable the fih portal. use the software to set and change the administrator personal identification number (pin). administrators can use the pin option to confi gure the fih to prevent any unauthorized changes. changes can be made only with the correct pin authentication. note: it is important to remember the pin that is assigned to the fih administration software. the pin is required to make any changes to the fih. enable the fih portal 1. double-click the fih.exe file. the foreign interface harness dialog box appears. 2. click ok . 3. click enable . 4. if you have not entered a pin before, click no . if you have entered a pin before, click yes . if you click no , type and confirm the pin, and then click ok . if you click yes , type the pin and click ok . note: the pin must be numeric. 5. click the appropriate button for the type of connection: direct or network . if direct is selected, type the product port. if network is selected, type the ip address and port for the product. 188 chapter 14 manage and maintain the product enww note: the ip address for the product can be found on the configuration page. if you typed an incorrect ip address, you will receive an error message. otherwise, the portal is enabled. disable the fih portal 1. double-click the fih.exe file. the foreign interface harness dialog box appears. 2. click ok . 3. click disable . 4. type the pin and click ok . 5. click the appropriate button for the type of connection: direct or network . if direct is selected, type the product port and click ok . if network is selected, type the ip address and port for the product, and then click ok . the portal is disabled. note: if you lose the pin number and the portal needs to be disabled, try using the default pin that is listed to disable it. for assistance, use the hp in stant support service, which is available through the embedded web server or at www.hp.com/ go/instantsupport . see embedded web server on page 183 . secure disk erase to protect deleted data from unauthorized access on the product hard drive, use the secure disk erase feature. this feature can securely erase print and copy jobs from the hard drive. secure disk erase offers the follo wing levels of disk security: non-secure fast erase . this is a simple file-t able erase function. access to the file is removed, but actual data is retained on the disk until it is overwritten by subsequen t data-storage operations. this is the fastest mode. non-secure fast erase is the default erase mode. secure fast erase . access to the file is removed, and the data is overwritten with a fixed identical character pattern. this is slower than non-secure fast erase, but all dat a is overwritten. secure fast erase meets the u.s. department of defens e 5220-22.m requirements for the clearing of disk media. secure sanitizing erase . this level is similar to the secure fast erase mode. in addition, data is repetitively overwritten by using an algorithm t hat prevents any residual data persistence. this mode will impact performance. se cure sanitizing erase meets th e u.s. department of defense 5220-22.m requirements for the sanitization of disk media. data affected data affected (covered) by the secure disk erase feature includes temporary files that are created during the print and copying process, stored jobs, proof and hold jobs, disk-based fonts, disk-based macros (forms), stored fax files, address books, and hp and th ird-party applications. note: stored jobs will be se curely overwritten only when they have been deleted through the retrieve job menu on the product after the appropriate erase mode has been set. this feature will not impact data that is stored on fl ash-based produc t non-volatile ram (nvram) that is used to store default settings, page counts, and si milar data. this feature does not affect data that is stored on a system ram disk (if one is used). this f eature does not impact data that is stored on the flash-based system boot ram. enww security features 189 changing the secure disk erase mode does not ov erwrite previous data on the disk, nor does it immediately perform a full-disk sanitization. chan ging the secure disk erase mode changes how the product cleans up temporary data for jobs after the erase mode has been changed. gain access to secure disk erase use hp web jetadmin to gain access to and set the secure disk erase feature. additional information for additional information about the hp secure disk erase feature, see the hp support flyer or go to www.hp.com/ go/webjetadmin/ . dss authentication optional digital sending software (dss) for the product is available for purchase separately. the software provides an advanced sending program that contains an authenticatio n process. this process requires users to type a user identification and a pa ssword before they can us e any of the dss features that require authentication. lock the control-panel menus to prevent someone from changing the product configuration, you can lock the control-panel menus. this prevents unauthorized users from changing t he configuration settings such as the smtp server. the following procedure describes how to restrict access to the control-panel menus by using the hp web jetadmin software. (see use hp web jetadmin software on page 187 .) 1. open the hp web jetadmin program. 2. open the device management folder in the drop-down list in the navigation panel. navigate to the device lists folder. 3. select the product. 4. in the device tools drop-down list, select configure . 5. select security from the configuration categories list. 6. type a device password . 7. in the control panel access section, select maximum lock . this prevents unauthorized users from gaining access to configuration settings. 190 chapter 14 manage and maintain the product enww set the real-time clock use the real-time clock feature to set the date and time settings. the date and time information is attached to stored print, fax, and digital-send jobs, so you can identify the most recent versions of stored print jobs. set the date format 1. on the control panel, scroll to and touch administration . 2. touch time/scheduling . 3. touch date/time . 4. touch date format . 5. touch the desired format. 6. touch save . set the date 1. on the control panel, scroll to and touch administration . 2. touch time/scheduling . 3. touch date/time . 4. touch date . 5. touch the appropriate options to set the correc t month, date of the month, and the year. 6. touch save . set the time format 1. on the control panel, scroll to and touch administration . 2. touch time/scheduling . 3. touch date/time . 4. touch time format . 5. touch the appropriate format. 6. touch save . set the time 1. on the control panel, scroll to and touch administration . 2. touch time/scheduling . 3. touch date/time . 4. touch time . enww set the real-time clock 191 5. touch the appropriate options to set the correct hour, minute , and am/pm setting. 6. touch save . 192 chapter 14 manage and maintain the product enww manage supplies use genuine hp print cartridges for the best printing results. print-cartridge storage do not remove the print cartridge from its package until you are ready to use it. caution: to prevent damage to the print cartridge, do not expose it to light for more than a few minutes. hp policy on non-hp print cartridges hewlett-packard company cannot recommend the use of non-hp print cartridges, either new or remanufactured. caution: any damage caused by a non-hp print cartri dge is not covered under the hp warranty and service agreements. to install a new hp print cartridge, see change print cartridges on page 195 . to recycle the used cartridge, follow the instructions included with the new cartridge. hp fraud hotline and web site call the hp fraud hotline (1-877-219-3183, toll-free in north america) or go to www.hp.com/ go/ anticounterfeit when you install an hp print cartridge an d the control-panel message says the cartridge is non-hp. hp will help determine if the cartridge is genuine and take step s to resolve the problem. your print cartridge might not be a genuine hp print cartridge if you notice the following: replace supplies when you use genuine hp supplies, the product automatically notifies you when supplies are nearly depleted. the notification to order supplies allows ample time to order new supplies before they need to be replaced. for more informat ion about ordering supplies, see supplies and accessories on page 279 locate supplies supplies are identified by their labeling and their blue plastic handles. the following figure illustrates the location of each supply item. figure 14-1 supply item locations 1 2 3 4 5 6 1 image drums 2 print cartridges 3 document feeder kit 4 fuser 5 transfer unit 6 transfer roller supply replacement guidelines to facilitate the replacement of supplies, keep the following guidelines in mind when setting up the product. solve a problem . 194 chapter 14 manage and maintain the product enww caution: hewlett-packard recommends the use of genuine hp products in this product. use of non- hp products may cause problems requ iring service that is not covere d by the hewlett-packard extended warranty or service agreements. approximate replacement intervals for supplies the following table lists the estimated replacement intervals for supplies and the control panel messages that prompt when to replace each item. usage conditions and print patterns may cause results to vary. item printer message page count approximate time period print cartridges replace replace print cartridges 1. grasp the grips on the sides of the front door and pull down to open. 2. grasp the handle of the used print cartridge and pull out to remove. 3. store the used print cartridge in a protective bag. information about recycling used print cartridges is on the print-cartridge box. 4. remove additional print cart ridges in the same manner. 196 chapter 14 manage and maintain the product enww 5. remove the new print cartridge from its protective bag. note: store the protective bag in a secure place for future use. 6. hold both sides of the cartridge and shake up and down 5-6 times. 7. align the print cartridge with its slot and insert the print cartridge until it clicks into place. 8. insert additional print cartridges in the same manner. enww replace supplies 197 9. grasp the grips on the sides of the front door and lift up to close. to recycle the used print cartridge, follow the in structions included with the new print cartridge. change image drums when an image drum approaches the end of its useful life, the control panel displays a message recommending that you order a replacement. the product can continue to print using the current image drum until the control panel displays a message instructing you to replace the image drum. the product uses four colors and has a different image drums for each color: black (k), magenta (m), cyan (c), and yellow (y). replace an image drum when the control panel displays replace replace image drums 1. grasp the grips on the sides of the front door and pull down to open. 2. with one hand, lift and slowly pull the used image drum out of the product, while supporting the image drum with your other hand. caution: if reusing the same image drum, do not touc h the green cylinder on the bottom of the drum because it can damage the drum. 3. store the used image drum in a protective bag. information about recycling used image drums is on the image drum box. 4. remove additional image drums in the same manner. enww replace supplies 199 5. remove the new image drum from its protective bag. note: store protective bag in a secure place for future use. note: do not shake the image drum. caution: do not touch the green cylinder on the bottom of the image drum because it can damage the drum. 6. align the image drum with the correct slot and insert the image drum until it clicks into place. the gray protective cover on the bottom of the drum automatically slides off as the image drum is inserted. you can discard this cover. 7. insert additional image drums in the same manner. 8. grasp the grips on the sides of the front door and lift up to close. 200 chapter 14 manage and maintain the product enww to recycle the used image drum, follow the instru ctions included with the new image drum. install memory you can install more memory for the product. caution: static electricity can damage dimms. when handling dimms, either wear an antistatic wrist strap, or frequently touch the surface of th e dimm antistatic package and then touch bare metal on the product. install ddr memory dimms 1. turn the product off. 2. disconnect all power and interface cables. enww replace supplies 201 3. locate the black formatter pressure release tabs on the formatter board in the rear of the product. 4. gently press the black tabs toward each other. 5. gently pull on the black tabs to pull the formatte r board from the product. place the formatter board on a clean, flat, grounded surface. 202 chapter 14 manage and maintain the product enww 6. to replace a dimm that is currently installed, sp read the latches apart on each side of the dimm slot, lift the dimm up at an angle, and pull it out. xoxoxo xoxoxo xoxoxoxoxoxo xoxoxoxoxo xoxoxoxoxo xoxoxoxoxo xoxoxoxoxo xoxoxoxoxoxo xoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxoxo xoxoxo xoxoxo xoxoxo 7. remove the new dimm from the antistatic pack age. locate the alignment notch on the bottom edge of the dimm. 8. holding the dimm by the edges, align the notch on the dimm with the bar in the dimm slot at an angle and firmly press the dimm into the slot until it is fully seat ed. when installed correctly, the metal contacts are not visible. xoxoxo xoxoxo xoxoxoxoxoxo xoxoxoxoxo xoxoxoxoxo xoxoxoxoxo xoxoxoxoxo xoxoxoxoxoxo xoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxoxo xoxoxo xoxoxo xoxoxo 9. push down on the dimm until both latches engage the dimm. xoxoxo xoxoxo xoxoxoxoxoxo xoxoxoxoxoxo xoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxo xoxoxoxo xoxoxo xoxoxo xoxoxo xioxioxixo oxixo xioxio xioxioxixo oxixo xioxio xioxioxixo oxixo xioxio xioxioxixo oxixo xioxio note: if you have difficulty inserting the dimm, make sure the notch on the bottom of the dimm is aligned with the bar in the slot. if the dimm st ill does not go in, make sure you are using the correct type of dimm. enww replace supplies 203 10. align the formatter board in the tracks at the bott om of the slot, and then slide the board back into the product. caution: to prevent damage to the formatter board, ensure the formatter board is aligned in the tracks. 11. reconnect the power cable and interfac e cables, and turn the product on. 12. to enable the new memory, go to enable memory on page 204 . enable memory if you installed a memory dimm, set the product driver to recognize the newly added memory. enable memory for windows 2000 and xp 1. on the start menu, point to settings , and click printers or printers and faxes . 2. right-click the product and select properties . 3. on the device settings tab, click printer memory (in the installable options section). 4. select the total amount of memory that is now installed. 5. click ok . 204 chapter 14 manage and maintain the product enww install an hp jetdirect or eio print server card or eio hard disk the hp color laserjet cm6030 and cm6040 mfp series are equipped with an embedded print server port. if desired, you can install an additional i/o card in the available eio slot. 1. turn the product off. 2. disconnect all power and interface cables. enww replace supplies 205 3. locate an open eio slot. loosen and remove the two retaining screws holding the cover for the eio slot, and then remove the cover. you will not need these screws and the cover again. they can be discarded. 4. firmly insert the hp jetdirect prin t server card into the eio slot. 5. insert and tighten the retaining screws th at came with the print server card. 206 chapter 14 manage and maintain the product enww 6. reconnect the power cable and remaining interface cables, and turn the product on. 7. print a configuration page. in addition to a produc t configuration page and a supplies status page, an hp jetdirect configuration page that contains network configuration and status information should also print. if it does not print, turn the power to the device off and uninstall and reinstall the print server card to ensure that it is completely seated in the slot. 8. perform one of these steps: replace the staple cartridge if the optional hp 3-bin stapler/stacker accessory or hp booklet maker/finisher accessory runs out of staples while it is stapling a print job, the product automatically stops, if set to stop when out. if the product is set to cont inue when ou t, the product will continue to print without stapling. note: only replace the staple cartridge unit when th e stapler/stacker or booklet maker has run out of staples. removing the staple cartridge at other times can cause an error to occur. note: when the stapler/stacker or booklet maker runs out of staples, the stapler unit will return to its default position automatically. replace the staple cartridge 1. open the front door of the boo klet maker or stapler/stacker. enww replace supplies 207 2. push up to on the staple cartridge to remove it from the booklet maker or stapler/stacker. 3. insert the replacement staple cartridge unit into the stapler unit. 4. push the staple cartridge unit into the stapler unit until it clicks into position. 5. close the front door. 208 chapter 14 manage and maintain the product enww replace saddle stitch staple car tridges in the booklet maker 1. open the front door of the booklet maker. 2. grasp the blue handle and pull the staple carriage out of the booklet maker. 3. grasp the small blue handle on the staple cartridge unit and pull it toward you, then swing the staple cartridge unit into an upright position. 2 1 4. grasp the edges of each staple cartridge and pu ll up firmly to remove the staple cartridges from the staple cartridge unit. enww replace supplies 209 5. unpack the new cartridges and remove the plastic packing lock from each one. 6. hold the new cartridges so that the arrows on the cartridges align with the arrows on the staple cartridge unit and insert them into the unit. 7. pull the handle of the staple cartridge unit toward you and rotate it downward to its original position. lock it into position by pushing in the handle. 1 2 8. push the staple carriage back into the booklet maker finisher. 210 chapter 14 manage and maintain the product enww 9. close the front door of the booklet maker. enww replace supplies 211 clean the product to maintain print quality, clean the product thoroughly every time you replace the print cartridge and whenever print-quality problems occur. warning! avoid touching the fusing area when cleaning the product. it can be hot. caution: to avoid permanent damage to the print cartridge, do not use ammonia-based cleaners on or around the product except as directed. clean the outside of the product clean the touchscreen clean the touchscreen whenever it is necessary to remove fingerprints or dust. wipe the touchscreen gently with a clean, wate r-dampened, lint-free cloth. caution: use water only. solvents or cleaners can damage the touchscreen. do not pour or spray water directly onto the touchscreen. clean the scanner glass caution: do not pour or spray liquids directly onto the scanner glass. do not press hard on the glass surface. (you could break the glass). cleaning the adf delivery system clean the adf only if it is visibly marked or dirty, or if you are experiencing a decrease in copy quality (such as streaking). 212 chapter 14 manage and maintain the product enww clean the adf delivery system 1. open the scanner lid. 2. locate the white, vinyl adf backing. 3. clean the adf backing by wiping them with a cl ean, damp, lint-free cloth. use an ammonia-based surface cleaner only when a water-dampened cloth does not clean the adf components. 4. clean the scanner glass by wiping it gently with a clean, slightly damp , lint-free cloth. use an ammonia-based surface cleaner only when a water-dampened cloth does not clean the scanner glass. 5. close the scanner lid. enww clean the product 213 clean the adf rollers you should clean the rollers in the adf if you are ex periencing misfeeds or if your originals show marks as they exit the adf. caution: clean the rollers only if you experience misfeeds or marks on the originals, and you notice dust on the rollers. cleaning the rollers fr equently could introduce dust into the device. 1. pull the release lever to open the adf cover. 2. locate the rollers. 3. wipe the rollers with a clean, water-dampened, lint-free cloth. caution: do not pour water directly onto the rollers. doing so might damage the device. 4. locate the separation pad. 5. wipe the pad with a clean, water-dampened, lint-free cloth. 214 chapter 14 manage and maintain the product enww 6. close the adf cover. enww clean the product 215 adf maintenance kit after feeding 60,000 pages through the adf, a replace document feeder kit message appears on the control-panel display. this message appears approximately one month before the kit needs to be replaced. order a new kit when this message appears. see part numbers on page 281 for information about ordering a new adf maintenance kit. the adf maintenance kit includes the following items: reset the adf maintenance-kit count 1. on the control panel, scroll to and touch administration . 2. touch resets . 3. touch reset supplies . 4. touch adf maintenance kit . 5. touch yes . 6. touch save . 216 chapter 14 manage and maintain the product enww calibrate the scanner calibrate the scanner to compensate for offsets in the scanner imaging system (carriage head) for adf and flatbed scans. because of mechanical tolerances , the scanner's carriage head might not read the position of the image accurately. during the calibrati on procedure, scanner offs et values are calculated and stored. the offset values are then used when pr oducing scans so that the correct portion of the document is captured. scanner calibration should be carr ied out only if you notice offset problems with the scanned images. the scanner is calibrated before it leaves the fact ory. it needs to be calibrated again only rarely. before calibrating the scanner, print the calibration target. 1. place letter- or a4-size paper in tray 1, and adjust the side guides. 2. on the control-panel home screen, scroll to and touch administration . 3. touch troubleshooting . 4. touch calibrate scanner . 5. touch calibrate to print the first pass of the calibration target. 6. place the first pass of the calibration target face-down in tray 1 so that the arrows are facing into the product. 7. touch start to print the second pass. the final calibration target must look like the following figure. caution: if the calibration target does not look like the figure shown here, the calibration process will fail and the quality of scans will be degraded. the black areas must extend completely to the short edges of the page. if they do not, use a black marker to extend the black areas to the edge of the page. ensure that the paper is loaded properly. 8. place the calibration target face-up into the adf, and adjust the side guides. 9. after the calibration target has passed through th e adf once, reposition it face down in the adf and touch start . 10. place the calibration target face-down on the scanner glass, touch start , and scan the page. after this pass, the calibra tion is complete. enww calibrate the scanner 217 upgrade the firmware the product has remote firmware upd ate (rfu) capability. use the information in this se ction to upgrade the product firmware. determine the current firmware version 1. from the control panel home screen, scroll to and touch administration . 2. touch information . 3. touch configuration/status pages . 4. touch configuration page . 5. touch print . the firmware datecode is listed on the configuration page in the section called device information . the firmware datecode ha s this format: yyyymmdd xx.xxx.x. the fi rst string of numbers is the date, where yyyy represents the year, mm represents the month, and dd re presents the date. for example, a firmware datecode of that begins with 20061125 represents november 25, 2006. download new firmware from the hp web site to find the most recent firmware upgrade for the product, go to www.hp.com/ go/ cljcm6030mfp_firmware or www.hp.com/ go/cljcm6040mfp_firmware . this page prov ides instructions for downloading the new firmware version. transfer the new firm ware to the product note: the product can receive an .rfu file update when it is in a "ready" state. the elapsed time for an update depends on the i/o tran sfer time, as well as the time that it takes for the product to re-initialize. the i/o transfer time depends on a number of things, including the speed of the host computer that is sending the update. if the re mote firmware update process is interrupted before the firmware is downloaded (while receiving upgrade appears on the control-panel display), the firmware file must be sent again. if power is lost during the flash dimm update (while the performing upgrade message appears on the control-panel displa y), the update is interrupted and the message resend upgrade appears (in english only) on the control-pa nel display. in this case, you must send the upgrade by using the parallel port. finally, any jo bs that are ahead of the rfu job in the queue are completed before the update is processed. use ftp to upload the firmware through a browser note: the firmware update involves a change in the format of nonvolatile random-access memory (nvram). any menu settings that are changed from the default settings might return to default settings and must be changed again if you want settin gs that are different from the defaults. 1. print a configuration page and note the tc p/ip address shown on the eio jetdirect page. 2. open a browser window. 3. in the address line of the browser, type 218 chapter 14 manage and maintain the product enww ftp:// , where is the addre ss of the product. for example, if the tcp/ip address is 192.168.0.90, type ftp://192.168.0.90 . 4. locate the downloaded .rfu file for the product. 5. drag and drop the .rfu file onto the port1 icon in the browser window. note: the product turns off and then on automatically to activate the update. when the update process is complete, a ready message displays on the product control panel. use ftp to upgrade the firm ware on a network connection note: the firmware update involves a change in the format of nonvolatile random-access memory (nvram). any menu settings that are changed from the default settings might return to default settings and must be changed again if you want se ttings that are different from the defaults. 1. take note of the ip address on the hp jetdirect page. the hp jetdirect page is the second page that prints when you print the configuration page. note: before upgrading the firmware, make sure that the product is not in sleep mode. also make sure that any error messages are cleared from the control-panel display. 2. open an ms-dos command prompt on your computer. 3. type: ftp tcp/ip address> . for example, if the tcp/ip address is 192.168.0.90, type ftp 192.168.0.90. 4. go to the folder where the firmware file is stored. 5. press enter on the keyboard. 6. when prompted for the user name, press enter . 7. when prompted for the password, press enter . 8. type bin at the command prompt. 9. press enter . the message 200 types set to i, using binary mode to transfer files appears in the command window. 10. type put and then the file name (for example, if the file name is cm6040mfp.efn, type put cm6040mfp.efn ). 11. the download process begins and the firmware is updated on the product. this can take approximately five minutes. let the process finish without further interaction with the product or computer. note: the product automatically turns off and then on again after processing the upgrade. 12. at the command prompt, type: bye to exit the ftp command. 13. at the command prompt, type: exit to return to the windows interface. enww upgrade the firmware 219 use hp web jetadmin to upgrade the firmware this procedure requires that you install hp web jetadmin version 7.0 or later on your computer. see use hp web jetadmin software on page 187 . complete the following steps to update a single device through hp web jetadmin after downloading the .rfu file from the hp web site. 1. start hp web jetadmin. 2. open the device management folder in the drop-down list in the navigation panel. navigate to the device lists folder. 3. expand the device lists folder and select all devices . locate the product in the list of devices, and then click to select it. if you need to upgrade the firmware for multiple hp color laserjet cm6030 and cm6040 mfp series products, select all of them by pressing the ctrl key as you click the name of each product. 4. locate the drop-down box for device tools in the upper-right corner of the window. select update printer firmware from the action list. 5. if the name of the .rfu file is not listed in the all available images box, click browse in the upload new firmware image dialog box and navigate to the loca tion of the .rfu file that you downloaded from the web at the start of this procedure. if the filename is listed, select it. 6. click upload to move the .rfu file from your hard drive to the hp web jetadmin server. after the upload is complete, the browser window refreshes. 7. select the .rfu file from the printer firmware update drop-down menu. 8. click update firmware . hp web jetadmin sends the selected .r fu file to the product. the control panel shows messages that indicate the progre ss of the upgrade. at the end of the upgrade process, the control panel shows the ready message. use ms-dos commands to upgrade the firmware to update the firmware by using a netwo rk connection, follow these instructions. 1. from a command prompt or in an ms-dos window, type the following: copy /b filename> \\computername>\sharename> , where use the hp jetdirect firmware the hp jetdirect network interface in the product has firmware that can be upgraded separately from the product firmware. this procedure requires that y ou install hp web jetadmin version 7.0 or later on your computer. see use hp web jetadmin software on page 187 . complete the following steps to update the hp jetdirect firmware by using hp web jetadmin. 1. open the hp web jetadmin program. 2. open the device management folder in the drop-down list in the navigation panel. navigate to the device lists folder. 3. select the device that you want to update. 4. in the device tools drop-down list, select jetdirect firmware update . 5. under jetdirect firm ware version the hp jetdirect model number and current firmware version are listed. make a note of these. 6. go to www.hp.com/ go/wja_firmware . 7. scroll down to the list of hp jetdirect model numbers and find the model number you wrote down. 8. look at the current firmware version for the model, and see if it is later than the version you wrote down. if it is, right-click on the firmware lin k, and follow the instructions on the web page to download the new firmware file. the file must be saved into the 222 chapter 14 manage and maintain the product enww 15 solve problems solving general problems if the product is not responding properly, complete the steps in the following che cklist, in order. if the product does not pass a step, follow the corresponding troubleshooting suggestions. if a step resolves the problem, you can stop without performing the other steps on the checklist. troubleshooting checklist 1. make sure the product ready light is on. if no lights are on, complete these steps: a. check the power-cable connections. b. check that the power switch is on. c. make sure that the line voltage is correct for the product power configuration. (see the label that is on the back of the product for voltage requirements.) if you are using a power strip and its voltage is not within specifications, plug the product directly into the wall. if it is already plugged into the wall, try a different outlet. d. remove any other products plugged into the same circuit. e. if none of these measures restores power, contact hp customer care. 2. check the cabling. a. check the cable connection between the prod uct and the computer or network port. make sure that the connection is secure. b. make sure that the cable itself is not faulty by using a different cable, if possible. c. check the network connection. see solve network printing problems on page 274 . 3. if the product is in the ready state, check to see if any message appear on the control-panel display. if any error messages appear, see control-panel messages on page 227 . 4. ensure that the print paper that you are using meets specifications. 5. print a configuration page (see information pages on page 178 . an hp jetdirect page also prints.) a. if the pages do not print, check that at least one tray contains print paper. b. if the page jams in the product, see jams on page 228 . 6. if the configuration page prints, check the following items. a. if the page prints correctly, then the product hardware is working. the problem is with the computer you are using, with the pr inter driver, or with the program. b. if the page does not print correctly, the problem is with the product hardware. contact hp customer care. 7. select one of the following options: windows : click start , click settings , and then click printers , or printers and faxes . double click hp color laserjet cm6030 or hp color laserjet cm6040 . -or- 224 chapter 15 solve problems enww mac os x : open print center , (or printer setup utility for mac os x v. 10.3), and double-click the line for the hp color laserjet cm6030 or hp color laserjet cm6040 . 8. verify that you have installed the hp color laserjet cm6030 or hp color laserjet cm6040 series printer driver. check the program to make su re that you are using an hp color laserjet cm6030 or hp color laserjet cm6040 series printer driver. 9. print a short document from a different program that has worked in the past. if this solution works, then the problem is with the prog ram you are using. if this solution does not work (the document does not print) complete these steps: a. try printing the job from another computer that has the product software installed. b. if you connected the product to the network, connect the product directly to a computer with a usb cable. redirect the product to the correc t port, or reinstall the software, selecting the new connection type that you are using. restore factory settings use the resets menu to restore factory settings. 1. scroll to and touch administration and then touch resets . 2. touch restore factory settings and then touch restore . for more information, see resets menu on page 59. factors that affect product performance several factors affect the ti me it takes to print a job: note: although additional printer memory can resolve memory problems, improve how the printer handles complex graphics, and improve download times, it will not increase maximum printer speed (ppm). enww solving general problems 225 control-panel message types four types of control-panel messa ges can indicate the status of or problems with the device. message type description status messages status messages reflect the current state of the devic e. they inform you of normal device operation and require no interaction to clear them. they change as the state of the device changes. whenever the device is ready, not busy, and has no pending warning messages, the status message ready appears if the device is online. warning messages warning messages inform you of data and print erro rs. these messages typica lly alternate with the ready or status messages and remain until you touch ok . some warning messages are clearable. if clearable warnings is set to job on the device device behavior menu, the next print job clears these messages. error messages error messages communicate that some action must be performed, such as adding paper or clearing a jam. some error messages are auto-continuable. if auto-continue is set on the menus, the device will continue normal operation after an auto-conti nuable error message appears for 10 seconds. note: pressing any button during the 10-second auto-continuable error message overrides the auto-continue feature, and the button function takes precedence. for example, pressing the stop button pauses printing and offers the option to cancel the print job. critical-error messages critical error mess ages inform you of a device failure. some of these messages can be cleared by turning the device off and then on. these messages are not affected by the auto-continue setting. if a critical error persist s, service is required. 226 chapter 15 solve problems enww control-panel messages the product provides robust control panel messagi ng. when a message appears on the control panel, follow the on-screen instructions to resolve the is sue. if the product displays an ?error? or ?attention? message, and no steps are shown to resolve the issue, turn the product off then on. contact hp support if you continue to experienc e issues with the product. to get additional information for warnings that ap pear in the status line, touch the warning button . for additional information on a variety of topics, touch the help button in the upper-right corner of the home screen. enww control-panel messages 227 jams common causes of jams the product is jammed. cause solution the paper does not meet specifications. use only paper that meets hp specifications. see supported paper and print media sizes on page 97 . a component is installed incorrectly. verify that the transfer belt and transfer roller are correctly installed. you are using paper that has already passed through a product or copier. do not use paper that has been prev iously printed on or copied. an input tray is loaded incorrectly. remove any excess paper from the input tray. make sure that the stack is below the maximum stack height mark in the tray. see load paper and print media on page 103 . the paper is skewed. the input-tray guides are not adj usted correctly. adjust them so they hold the stack firmly in place without bending it. the paper is binding or sticking together. remove the paper, flex it, rotate it 180, or flip it over. reload the paper into the input tray. when printing on lightweight paper or on jobs with heavy toner coverage, paper is wrapping on the fuser causing fuser delay jam or fuser wrap jam messages. set the light media optimize mode on the print quality menu to on . the paper is removed before it settles into the output bin. reset the product. wait until the page completely settles in the output bin before removing it. during two-sided printing, you removed the paper before the second side of the document was printed. reset the product and print the document again. wait until the page completely settles in the output bin before removing it. the paper is in poor condition. replace the paper. the internal tray rollers are not picking up the paper. if the paper is heavier than 220 g/m 2 (58 lb), it might not be picked from the tray. the rollers are worn. replace the rollers. the paper has rough or jagged edges. replace the paper. the paper is perforated or embossed. perforated or embossed paper does not separate easily. feed single sheets from tray 1. device supply items have reached the end of their useful life. check the product control panel for messages prompting you to replace supplies, or print a supplies status page to verify the remaining life of the supplies. see information pages on page 178 . paper was not stored correctly. replace the paper in the trays. paper should be stored in the original packaging in a controlled environment. not all product packing material was removed. verify that the packing tape, cardboard, and plastic shipping locks have been removed from the product. if the product still continues to jam, contact hp customer support or your authorized hp service provider. 228 chapter 15 solve problems enww jam locations use this illustration to id entify locations of jams. in addition, th is product provides instructions on the control panel to direct you to the location of jammed paper and how to clear it. note: all areas of the product that might need to be opened to clear jams are equipped with green handles. figure 15-1 jam locations 1 area 1: output bin 2 area 2: fuser area 3 area 3: transfer area 4 area 4: duplexing area 5 area 5: tray 2 pickup area 6 area 6: tray 1 area 7 area 7: optional trays 3, 4, and 5 8 area 8: optional finishing device 9 area 9: adf area clear jams when a jam occurs, a message appears on the control-panel display that describes the location of the jam. the following table lists the messages that ca n appear and provides lin ks to the procedures for clearing the jam. enww jams 229 warning! to avoid electrical shock, remove any necklaces, bracelets, or other metal items before reaching into the inside of the product. type of jam procedure 13.jj.nt jam below control panel see area 1: clear jams in the output bin on page 230 . 13.jj.nt fuser area jam 13.jj.nt fuser wrap jam 13.jj.nt transfer and fuser jam see area 2: clear jams in the fuser on page 232. 13.jj.nt jam inside right door see clear jams in the duplex area on page 236. 13.jj.nt jam in tray 2 13.jj.nt transfer area jam see area 5: clear jams in tray 2 and the internal paper path on page 239 . 13.jj.nt jam in tray 1 see area 6: clear jams in tray 1 on page 242. 13.jj.nt jam in tray 3 13.jj.nt jam in tray 4 13.jj.nt jam in tray 5 13.jj.nt jam inside lower right door 13.jj.nt jam in input accessory see area 7: clear jams in optional trays 3, 4, and 5 on page 245 13.jj.nt jam in left accessory see area 8: clear jams in the optional finishing devices on page 248 . jam in document feeder see area 9: clear jams in the adf on page 252 . area 1: clear jams in the output bin 1. if jammed paper is visible in the output bin, gently pull the paper to remove it. 230 chapter 15 solve problems enww 2. open the right door. 3. if paper has jammed as it enters the output bin, gently pull the paper to remove it. 4. close the right door. enww jams 231 area 2: clear jams in the fuser warning! the fuser can be hot while the product is in us e. wait for the fuser to cool before handling it. 1. open the right door. 2. lift the green handle on the transfer-access panel and open the panel. 1 2 3. if paper is visible entering the bottom of the fuser, gently pull downward to remove it. 232 chapter 15 solve problems enww 4. close the transfer-access panel. 5. open the fuser jam access door above the fuser and remove any paper that is visible. then close the fuser jam access door. 6. paper could also be jammed inside the fuser where it would not be visible. remove the fuser to check for jammed paper inside. warning! the fuser can be hot while the product is in use. wait for the fuser to cool before handling it. a. pull the two blue fuser handles forward. enww jams 233 b. rotate the fuser-release levers down to open them. c. grasp the fuser handles and pull straight out to remove the fuser. caution: the fuser weighs 5 kg (11 lbs). be careful not to drop it. d. open the two fuser jam access doors by pushing and rotating the rear door backward, and pulling and rotating the front door forward. if paper is jammed in side the fuser, gently pull it straight up to remove it. if the paper tears, remove all paper fragments. warning! even if the body of the fu ser has cooled, the rollers that are inside could still be hot. do not touch the fuser rollers until they have cooled. 2 1 234 chapter 15 solve problems enww e. close both fuser jam-access doors and align the fuser with the arrows on the product. push the fuser completely into the printer. f. rotate the fuser-release levers up to lock the fuser into place. g. push the fuser handles back to close them. enww jams 235 7. close the right door. clear jams in the duplex area 1. check for jammed paper inside the product. open the right door. 236 chapter 15 solve problems enww 2. if paper is jammed below the duplexing unit, ge ntly pull the paper downward to remove it. 3. if paper is jammed inside the right door, gently pull the paper to remove it. enww jams 237 4. lift the paper-feed cover on the inside of the right door. if jammed paper is present, gently pull the paper straight out to remove it. 1 2 5. lift the green handle on the transfer-assembly and open the panel. 1 2 6. gently pull the paper out of the paper path. 238 chapter 15 solve problems enww 7. close the transfer-access panel. 8. close the right door. area 5: clear jams in tray 2 and the internal paper path 1. open the right door. enww jams 239 2. lift the green handle on the transfer-access panel and open the panel. 1 2 3. gently pull the paper out of the paper path. 4. close the transfer-access panel. 240 chapter 15 solve problems enww 5. open tray 2 and make sure that the paper is stacked correctly. 6. pull the tray completely out of the product by pulling and lifting it up slightly. 7. remove any paper from the feeder rollers inside the product. 8. reinsert tray 2 by aligning the side rollers and pushing it back into the product. enww jams 241 9. close the tray. 10. close the right door. area 6: clear jams in tray 1 note: even if jammed paper is visible in tray 1, clear the jam from the inside of the product by opening the right door. 242 chapter 15 solve problems enww 1. open the right door. note: when clearing jams of long paper (11 x 17, 12 x 18, and a3), it may be necessary to cut or tear the jammed paper before opening the right door. 2. if paper is visible inside the right door, ge ntly pull the paper downward to remove it. enww jams 243 3. if paper has entered the internal paper path, lift the green handle on the transfer-access panel and open the panel. 1 2 4. gently pull the paper out of the paper path. 5. close the transfer-access panel. 244 chapter 15 solve problems enww 6. close the right door. area 7: clear jams in op tional trays 3, 4, and 5 1. open the right door. 2. if paper is visible in the paper-input area, gently pull the jammed paper up to remove it. enww jams 245 3. close the right door. 4. open the lower right door. 5. gently pull the jammed paper to remove it. 246 chapter 15 solve problems enww 6. open the tray that is indicated in the control-panel message, and make sure that the paper is stacked correctly. 7. close the tray. 8. close the lower right door. enww jams 247 area 8: clear jams in th e optional finishing devices clear jams in the output-accessory bridge 1. lift the latch on the top cover of the output-accessory bridge and open the top cover. 2. gently pull the jammed paper to remove it. 3. close the top cover of the output-accessory bridge. 248 chapter 15 solve problems enww clear jams in the sorter area 1. lift the latch on the top cover of the finishing device, and open the top cover. note: opening the top cover releases pressure on the output-bin rollers. 2. remove jammed paper from the output bin or from the inside of the finishing device. 1 2 3 enww jams 249 3. close the top cover of the finishing device. 4. lift the swing guide panel in the output bin. if y ou can see any jammed paper, gently pull it out. clear jams in the booklet maker 1. if the paper is visible in the booklet outpu t bin, gently pull the paper to remove it. 2. open the front door of the booklet maker. 250 chapter 15 solve problems enww 3. push the upper delivery guide to the right, and remove any jammed paper. 1 2 4. push the lower delivery guide to the right, and remove any jammed paper. 1 2 5. the positioning knob is the smaller, green dial on the right. turn the positioning knob counterclockwise. 6. the jam-release knob is the larger, green dial on the left. push in the jam-release knob, and then turn it clockwise to move any jammed paper into the output bin. enww jams 251 7. close the front door of the booklet maker. area 9: clear jams in the adf 1. open the adf cover. 2. remove any jammed media. 3. close the adf cover. 252 chapter 15 solve problems enww clear staple jams clear staple jams in the main stapler the hp 3-bin stapler/stacker and the hp booklet ma ker/finisher accessory ea ch have a main stapler, which is located near the top of the finishing device. 1. open the front door of the finishing device. 2. to remove the staple cartridge, pull up on the green handle and pull out the staple cartridge. 3. lift up on the small lever at the back of the staple cartridge. 4. remove the damaged staples that protrude from the staple cartridge. remove the entire sheet of staples that the damaged staples were attached to. enww jams 253 5. close the lever at the back of the staple cartridge. be sure that it snaps into place. 6. reinsert the staple cartridge into the finishing device, and push down on the green handle until it snaps into place. 7. close the front cover of the finishing device. clear staple jams in the booklet maker the booklet maker has an additional saddle stitch stapler that is below the main stapler. the saddle stitch stapler has two staple cartridges. 1. open the front door of the booklet maker. 254 chapter 15 solve problems enww 2. push the upper delivery guide to the right, and remove any jammed paper. 1 2 3. grasp the blue handle for the stapler carriage and pull it straight out. 4. grasp the handle of the blue staple cartridge uni t and pull it toward you, then swing the staple cartridge unit into an upright position. 2 1 enww jams 255 5. check each staple cart ridge for jammed staples. a. on each staple cartridge, press down on the green plastic tabs while lifting the jam clearance plate. warning! do not place your fingers or hands un derneath the staple cartridge during this procedure. 3 2 1 b. remove any jammed staples. remove any damaged staples and the entire sheet of staples that the damaged staples were attached to. c. press down on the jam clearance plate to close it. warning! do not place your fingers or hands un derneath the staple cartridge during this procedure. 6. pull the staple cartridge unit forward, and swing it downward to the original position. push in on the handle to lock it into position. 1 2 256 chapter 15 solve problems enww 7. push the staple carriage back into the booklet maker. 8. close the front door of the booklet maker. jam recovery this product provides jam recovery, a feature that reprints jammed pages. the following options are available: auto ? the product attempts to reprint jammed pages when sufficient memory is available. off ? the product does not attempt to reprint jammed pages. because no memory is used to store the most recent pages, performance is optimal. note: when using this option, if the product runs out of paper and the job is being printed on both sides, some pages can be lost. on ? the product always reprints jammed pages. additional memory is allocated to store the last few pages printed. this might cause overall performance to suffer. set the jam recovery feature 1. touch administration and then touch device behavior . 2. touch warning/error behavior and then touch jam recovery . 3. touch an option and then touch save . enww jams 257 paper-handling problems use only paper that meets the specifications outlined in the hp laserjet printer family print media guide . this guide is available at www.hp.com/ support/ljpaperguide . product feeds multiple sheets product feeds multiple sheets cause solution the input tray is overfilled. open the tray and verify that the paper stack is below the maximum stack height mark. remove excess paper from the input tray. print paper is sticking together. remove paper, flex it, rotate it 180 degrees or flip it over, and then reload it into the tray. note: do not fan paper. fanning can cause static electricity, which can cause paper to stick together. paper does not meet the specif ications for this product. use only paper that meets hp paper specifications for this product. trays are not properly adjusted. make sure that the paper guides match the size of paper being used. product feeds incorrect page size product feeds incorrect page size cause solution the correct size paper is not loaded in the input tray. load the correct size paper in the input tray. the correct size paper is not selected in the software program or printer driver. confirm that the settings in the software program and printer driver are appropriate, since the software program settings override the printer driver and control panel settings, and the printer driver settings override the control panel settings. for more information, see change printer-driver settings for windows on page 67 or change printer-driver settings for macintosh on page 74. the correct size paper for the tray is not selected in the product control panel. from the control panel, select the correct size paper for the tray. the paper size is not configured correctly for the input tray. print a configuration page or use the control panel to determine the paper size for which the tray is configured. the guides in the tray are not against the paper. v erify that the paper guides are touching the paper. product pulls from incorrect tray product pulls from incorrect tray cause solution you are using a driver for a different product. use a driver for this product. the specified tray is empty. lo ad paper in the specified tray. 258 chapter 15 solve problems enww product pulls from incorrect tray cause solution the paper size is not configured correctly for the input tray. print a configuration page or use the control panel to determine the paper size for which the tray is configured. the guides in the tray are not against the paper . verify that the guides are touching the paper. paper does not feed automatically paper does not feed automatically cause solution manual feed is selected in the software program. load tray 1 with paper, or, if the paper is loaded, press the start button. the correct size paper is not loaded. load the correct size paper. the input tray is empty. load paper into the input tray. paper from a previous jam has not been completely removed. open the product and remove any paper in the paper path. the paper size is not configured correctly for the input tray. print a configuration page or use the control panel to determine the paper size for which the tray is configured. the guides in the tray are not against the paper. verify that the rear and width paper guides are touching the paper. the manual-feed prompt is set to always . the product always prompts for manual feed, even if the tray is loaded. open the tray, reload the media, and then close the tray. or, change the manual-feed prompt setting to unless loaded , so that the product prompts for manual feed only when the tray is empty. the use requested tray setting on the product is set to exclusively , and the requested tray is empty. the product will not use another tray. load the requested tray. or, change the setting from exclusively to first on the configure device menu. the product can use other trays if no media is loaded in the specified tray. paper does not feed from tray 2, 3, 4, or 5 paper does not feed from tray 2, 3, 4, or 5 cause solution the correct size paper is not loaded. load the correct size paper. the input tray is empty. load paper in the input tray. the correct paper type for the input tray is not selected in the product control panel. from the product control panel, select the correct paper type for the input tray. paper from a previous jam has not been completely removed. open the product and remove any paper in the paper path. closely inspect the fuser area for jams. none of the optional trays appear as input tray options. the optio nal trays only display as available if they are installed. verify that any optional trays are correctly installed. verify that enww paper-handling problems 259 paper does not feed from tray 2, 3, 4, or 5 cause solution the printer driver has been configured to recognize the optional trays. an optional tray is incorrectly installed. print a configuration page to confirm that the optional tray is installed. if not, verify that the tray is correctly attached to the product. the paper size is not configured correctly for the input tray. print a configuration page or use the control panel to determine the paper size for which the tray is configured. the guides in the tray are not against the paper . verify that the guides are touching the paper. transparencies or glo ssy paper will not feed transparencies or glossy paper will not feed cause solution the correct paper type is not specified in the software or printer driver. verify that the correct paper type is selected in the software or printer driver. the input tray is overfilled. remove excess paper from the input tray. do not load more than 200 sheets of glossy paper or glossy film, or more than 100 transparencies in tray 2, 3, 4, or 5. do not exceed the maximum stack height marks for tray 1. paper in another input tray is the same size as the transparencies, and the product is defaulting to the other tray. make sure that the input tray containing the transparencies or glossy paper is selected in the software program or printer driver. use the product control panel to configure the tray to the paper type loaded. the tray containing the transpar encies or glossy paper is not configured correctly for type. make sure that the input tray containing the transparencies or glossy paper is selected in the software program or printer driver. use the product control panel to configure the tray to the paper type loaded. transparencies or glossy paper might not meet supported paper specifications. use only paper that meets the hp paper specifications for this product. high-humidity environments may cause glossy paper not to feed, or to feed too many sheets. print glossy paper from tray 2, 3, 4, or 5 for best results. avoid printing glossy paper in high humidity conditions. when printing glossy paper, removing the paper from the wrapper and letting it rest for a few hours can improve feeding into the product. however, letting paper rest in humid environments may also cause blisters. caution: hp color laser presentation paper, glossy (q 2546a) is not supported with this product. using this type of paper can cause a fuser jam that might require the replacement of the fuser. two recommended alternatives are hp color laserje t presentation paper, soft gloss (q6541a) and hp color laserjet brochure paper, glossy (q6611a, q6610a). for a lis t of supported paper types, see supported paper types on page 100 . 260 chapter 15 solve problems enww envelopes jam or will not feed in the product envelopes jam or will not feed in the product cause solution envelopes are loaded in an unsupported tray. only tray 1 can feed envelopes. load envelopes into tray 1. envelopes are curled or damaged. try using different envelopes. store envelopes in a controlled environment. envelopes are sealing because the moisture content is too high. try using different envelopes. store envelopes in a controlled environment. envelope orientation is incorrect. verify that the envelope is loaded correctly. this product does not suppor t the envelopes being used. refer to the hp laserjet printer family print media guide . tray 1 is configured for a size other than envelopes. configure tray 1 size for envelopes. output is curled or wrinkled output is curled or wrinkled cause solution paper does not meet the specifications for this product. use only paper that meets the hp paper specifications for this product. paper is damaged or in poor condition. remove paper from the input tray and load paper that is in good condition. product speed needs to be reduced. set the paper curl option in the print quality menu to reduced to decrease full speed to 10 ppm (instead of 40 ppm) and 3/4 speed to 7.5 ppm (instead of 30 ppm). product is operating in an excessively humid environment. verify that the printing environment is within humidity specifications. you are printing large, solid-filled areas. large, solid-filled areas can cause excessive curl. try using a different pattern. paper used was not stored correctly and might have absorbed moisture. remove paper and replace it with paper from a fresh, unopened package. paper has poorly cut edges. remove paper, flex it, rotate it 180 degrees or turn it over, and then reload it into the input tray. do not fan paper. if the problem persists, replace the paper. the specific paper type was no t configured for the tray or selected in the software. configure the software for the paper (see the software documentation). configure the tray for the paper, see load paper and print media on page 103. the paper has previously been used for a print job. do not re-use paper. enww paper-handling problems 261 product will not duplex or duplexes incorrectly product will not duplex (print 2-sided jobs) or duplexes incorrectly cause solution you are trying to duplex on unsupported paper. verify that the paper is supported for duplex printing. the printer driver is not set up for duplex printing. set up the printer driver to enable duplex printing. the first page is printing on the back of preprinted forms or letterhead. load preprinted forms and letterhead in tray 1 with the letterhead or printed side down, with the top of the page toward the back of the product. for tray 2, 3, 4 and 5, load the paper printed side up with the top of the page toward the back of the product. the product model does not support automatic 2-sided printing. the hp color laserjet cm6040 mfp does not support automatic 2-sided printing. the product configuration is not set for duplexing. in windows, run the automatic configuration feature: 1. click the start button, point to settings , and then click printers (for windows 2000) or printers and faxes (for windows xp). 2. right-click the hp product icon, and then click properties or printing preferences . 3. click the device settings tab. 4. under installable options , click update now in the automatic configuration list. 262 chapter 15 solve problems enww understand lights on the formatter three leds on the formatter indicate that the product is functioning correctly. 1 2 1 heartbeat led 2 hp jetdirect leds (this led exists only if hp jetdirect is installed.) hp jetdirect leds the embedded hp jetdirect print server has two leds. the yellow led indicates network activity, and the green led indicates the link status. a blinking yell ow led indicates network traffic. if the green led is off, a link has failed. for link failures, check all of the network cable connections. in addition, you can try to manually configure the link settings on the embedded print server by using the product control-panel menus. 1. scroll to and touch administration . 2. touch initial setup . 3. touch networking and i/o . 4. touch embedded jetdirect or eio correct print quality a nd copy quality problems the following procedures help you define print quality problems and what to do to correct them. often print quality problems can be handled easily by maki ng sure that the product is properly maintained, using print media that meets hp specifications, or running a cleaning page. example print qu ality problems some print quality problems arise from use of inappropriate paper. repetitive defects ruler if defects repeat at regular intervals on the page, use this ruler to identify the cause of the defect. place the top of the ruler at the first defect. the markin g that is beside the next occurrence of the defect indicates which component needs to be replaced. 264 chapter 15 solve problems enww (0) (40mm) (36mm) (50mm) (71mm) (94mm) (144mm) (148mm) (82mm) 36 mm developer roller in an image drum. the print quality defect will be in one of the four image drums (image drum). 40 mm charge roller in an image drum. the print quality defect will be spots or dots sometime s caused when feeding labels and wi ll be in one of the four image drums (image drum). 50 mm transfer 1 roller in the transfer unit (transfer kit). 71 mm transfer 2 roller in the roller kit (transfer kit). 82 mm tension in the transfer unit (transfer kit). 94 mm image drum. the print quality defect will be in one of the four image drums (image drum). enww correct print quality and copy quality problems 265 144 mm pressure roller in the fuser (fuser kit). 148 mm fusing roller in the fuser (fuser kit). to identify if the image drum is the problem, insert an image drum from another hp color laserjet cm6040 series, if one is available, before ordering a new image drum. if the defect repeats at 94.0 mm (3.75 inch) interval s, try replacing the image drum before replacing the fuser. print quality problems associ ated with the environment if the product is operating in excessively humid or dr y conditions, verify that the printing environment is within specifications. see environmental sp ecifications on page 297 . several optimization modes can also help with environmental conditions. see use manual print modes on page 270 . print quality problems associated with jams make sure that all paper is cleared from the paper path. if the product recently jammed, print two to three pages to clean the product. the paper does not pass through the fuser, causing image defects to appear on subsequent documents. print two to three pages to clean the product. optimize and improve image quality the following procedures can be used to solve most image quality problems. if following the procedures does not improve print quality, go to www.hp.com/ go/ cljcm6030mfp_software or www.hp.com/ go/cljcm6040mfp_software . use supported paper using unsupported paper or other media in the prod uct can cause a wide variety of image quality problems. calibrate the product calibration is a product function that optimizes print quality. if you experience any image-quality problems, calibrate the product. at the control panel; 1. touch administration . 2. scroll and touch print quality. 3. scroll and touch calibration/cleaning . 4. touch quick calibration or full calibration. 5. touch calibrate . 266 chapter 15 solve problems enww specify the correct paper type when you send a print job to the product, specify the type of paper you are using. 1. on the file menu in the software program, click print . 2. select the product, and then click properties or preferences . note: the steps can vary; this procedure is most common. 3. select the paper/quality tab. 4. in the paper type drop-down box, select more... and then select the paper type that best matches the paper that is loaded in the product. clean the fuser run the device cleaning page to keep the fuser fr ee of toner and paper particles that can sometimes accumulate. accumulation of toner and particles can cause specks to appear on the front or back side of your print jobs. hp recommends that you use the cleaning pa ge when there is a print quality issue. a cleaning message appears on the product control panel display while the cleaning is taking place. in order for the cleaning page to work correctly, print the page on copier-grade paper (not bond, heavy, or rough paper). create and use the cleaning page 1. scroll to and touch administration . 2. scroll to and touch print quality 3. touch calibration/cleaning . 4. touch process cleaning page . respond to control panel error messages if you see a 54.error 5. touch print . 6. find the most recent event in the log. 54.oe.01 media sensor event, you need to replace the registration second transfer assembly. contact hp support at www.hp.com/ go/cljcm6030mfp_software or www.hp.com/ go/cljcm6040mfp_software and provide them with this error code. 54.oe.02 media sensor event, you need to replace the product transfer kit. contact hp support at www.hp.com/ support/cljcm6040mfp or www.hp.com/ support/ cljcm6030mfp and provide them with this error code. 54.oe.03 media sensor event, you need to clean the registration second transfer assembly and the media sens or using the following procedure. clean the registration second transfer assembly 1. open the right door. 2. locate and remove the cleaning brush. 268 chapter 15 solve problems enww 3. lift the green handle on the transfer-access panel and open the panel. 1 2 4. clean the media sensor with the cleaning brush. 5. close the transfer access panel, and replace the cleaning brush in its holder. enww correct print quality and copy quality problems 269 6. close the right door. use manual print modes try the following manual print modes to see if they solve the image quality problems. these options can be found in the optimize sub-menu under the control panel print quality menu. see print quality menu on page 49 . fuser temp : if you are seeing a faint image of the page repeated at the bottom of the page or on the following page, you should first make sure t he paper type and print mode settings are correct for the type of paper you are using. if you continue to see ghost images on your print jobs, set the fuser temp feature to one of the alternate settings . try the alternate 1 setting first and see if it solves the problem. if you continue to see the pr oblem, try alternate 2 and then alternate 3. with the alternate 2 and alternate 3 settings you may see an extra delay between jobs. light media : set this feature to on if you are freq uently seeing fuser delay jam or fuser wrap jam messages, especially when printing on lig ht-weight paper or on jobs with heavy toner coverage. media temp : set this feature to reduced if you are having problems with paper sticking together in the output bin. environment : enable this feature if the product is op erating in a low temperature environment and you are having problems with print qualit y such as blisters in the printed image. line voltage : enable this feature if the product is op erating in a low voltage environment and you are having problems with print quality su ch as blisters in the printed image. background : turn this feature on if pages are prin ting with a shaded background. using this feature can reduce gloss levels. paper curl : set this feature to reduced if excessive curling of paper in the output bin occurs. this setting will reduce printing speed and increase the frequency of c onsumable replacement. pre-rotation : turn this feature on if horizontal streaks appear on pages. using this feature increases the warm-up time for the device. tray 1 : if you are seeing marks on the back side of the paper or extra toner on pages when printing from tray 1, set the mode to alternate . when the mode is set to alternate a cleaning cycle will be 270 chapter 15 solve problems enww performed after each job that is printed from tray 1. using alternate mode increase wear on all the print cartridges. : this setting should always be set to on . : set this feature to alternate if you are seeing defects in the printed output that repeat at 38 mm (1.5 inch) intervals. th is feature increas es the frequency at which the c roller is cleaned. setting this feature to alternate might also reduce printing speed and increase the frequency of consumable replacement. : set this feature to alternate if you are seeing short, white, vertical lines in the printed output. the alternate setting might also cause dark spots in the printed output, so be sure to test this setting on a few print jobs. : try setting th is feature to alternate if you are seeing lengthwise toner streaks in your printed output, espe cially in jobs with low toner coverage. : enable this feature in low temperature and low humidity environments if you are seeing specks of toner scattered on doub le-sided jobs using lightweight paper and longer than ten pages. print-quality-troubleshooting pages use the built-in print-qua lity-troubleshooting pages to help diagno se and solve print-quality problems. 1. scroll to and touch administration 2. scroll to and touch troubleshooting . 3. touch pq troubleshooting . 4. touch print . the product returns to the ready state after printing the print-quality-troubleshooting pages. follow the instructions on the pages that print out. enww correct print quality and copy quality problems 271 performance problems problem cause solution pages print but are totally blank. the sealing tape might still be in the print cartridges. verify that the sealing tape has been completely removed from the print cartridges. the document might contain blank pages. check the document that you are printing to see if content appears on all of the pages. the product might be malfunctioning. to check the product, print a configuration page. pages print very slowly. heavier media types can slow the print job. print on a different type of media. complex pages can print slowly. proper fusing may require a slower print speed to ensure the best print quality. the rlt photo fix options under hp real life technologies on the paper/ quality tab of the print driver can cause slow printing. de-select these options to improve print speed. pages did not print. the produc t might not be pulling media correctly. make sure paper is loaded in the tray correctly. if the problem persists, you might need to replace the pickup rollers and the separation pad. see customer support on page 289. the media is jamming in the device. clear the jam. see jams on page 228 . the usb cable might be defective or incorrectly connected. solve fax problems for help solving fax problems, go to www.hp.com/ go/mfpfaxaccessory300 . you can also refer to the analog fax accessory 300 fax guide and the analog fax accessory 300 send fax driver guide , which are included on the product user cd. solve e-mail problems if you are unable to send e-mails by using the digi tal-send feature, you might need to reconfigure the smtp gateway address or the ldap gateway address. print a configuration page to find the current smtp and ldap gateway addresses. see information pages on page 178 . use the following procedures to check if the smtp and ldap gateway addresses are valid. validate the smtp gateway address note: this procedure is for windows operating systems. 1. open an ms-dos command prompt: click start , click run , and then type cmd . 2. type telnet followed by the smtp gateway address and then th e number 25, which is the port over which the product is communicating. for example, type telnet 123.123.123.123 25 where "123.123.123.123" represents the smtp gateway address. 3. press enter . if the smtp gateway address is not valid, the response contains the message could not open connection to the host on port 25: connect failed. 4. if the smtp gateway address is not valid, contact the network administrator. validate the ldap gateway address note: this procedure is for windows operating systems. 1. open windows explorer. in the address bar, type ldap:// immediately followed by the ldap gateway address. for example, type ldap://12.12.12.12 where "12.12.12.12" represents the ldap gateway address. 2. press enter . if the ldap gateway address is valid, the find people dialog box opens. 3. if the ldap gateway address is not vali d, contact the network administrator. enww solve fax problems 273 solve network connectivity problems if the product is having problems communicating with the network, use the information in this section to resolve the problem. solve network printing problems note: hp recommends that you use the product cd to install and set up the product on a network. note: the hp jetdirect print server supports various network protocols (tcp/ip, ipx/spx, novell netware, appletalk, and dcl/llc). make sure that the correct protocols and network parameters are set correctly. on the hp jetdirect configur ation page, verify the follow ing items for your protocol: ? ? ? ? verify communication over the network if the hp jetdirect configuration page shows an ip address for the product, use this procedure to verify that you can communicate with the product over the network. 1. windows : click start , click run , and then type cmd . an ms-dos command prompt opens. -or- mac: click applications , click utilities , and then open the terminal application. the terminal window opens. 2. type ping followed by the ip address. for example, type ping xxx.xxx.xxx.xxx where "xxx.xxx.xxx.xxx" is the ipv4 address that is shown on the hp jetdirect configuration page. if the product is communicating over the net work, the response is a list of replies from the product. 3. verify that the ip address is not a duplicate address on the network by using the address resolution protocol (arp -a) command. at the prompt, type arp -a . find the ip address in the list and compare its physical address to the hardware address that is listed on the hp jetdirect configur ation page in the section called hp jetdirect configuration. if the addresses match, all network communications are valid. 4. if you cannot verify that the product is commu nicating over the netwo rk, contact the network administrator. enww solve network connectivity problems 275 solve common macintosh problems this section lists problems that can occur when using mac os x. table 15-1 problems with mac os x the printer driver is not listed in th e print center or printer setup utility. cause solution the product software might not have been installed or was installed incorrectly. make sure that the product ppd is in the following hard-drive folder: library/printers/ppds/contents/resources/ the printer driver does not automatically set up your select ed product in the print center or printer setup utility. cause solution , where when connected with a usb cable, the product does not appear in th e print center or printer setup utility after the driver is s elected. cause solution this problem is caused by either a software or a hardware component. software troubleshooting hardware troubleshooting note: the imac keyboard is a nonpowered usb hub. table 15-1 problems with mac os x (continued) 278 chapter 15 solve problems enww a supplies and accessories order parts, accessories, and supplies several methods are available for ordering parts, supplies, and accessories. order directly from hp you can obtain the following items directly from hp: replacement parts: to order replacement parts in the u.s., go to www.hp.com/ go/hpparts/ . outside the united states, order parts by contac ting your local authorized hp service center. supplies and accessories: to order supplies in the u.s., go to www.hp.com/ go/ljsupplies . to order supplies and accessories worldwide, go to www.hp.com/ ghp/buyonline.html . order through service or support providers to order a part or accessory, contact an hp-authorized service or support provider. order directly through the embedded web server (for printers that are connected to a network) use the following steps to order printing supp lies directly through the embedded web server. 1. in the web browser on the computer, type the ip address or host name of the device. the status window opens. 2. in the other links area, double-click order supplies . this provides a url for a site from which you can purchase consumables. 3. select the part numbers that you want to orde r, and follow the instructions on the screen. order directly through the hp easy printer care software hp easy printer care software is a printer manageme nt tool designed to make printer configuration, monitoring, supplies ordering, troubleshooting, and updating as simple and efficient as possible. for more information about hp easy printer care software, go to www.hp.com/ easyprintercare . 280 appendix a supplies and accessories enww part numbers ordering information and av ailability might change duri ng the life of the product. accessories item description part number hp 3-bin stapler/stacker accessory 3-bin stapler/stacker with output accessory bridge unit cc517a hp 3-bin stapler/stacker or hp booklet maker/finisher staple cartridge (upper cartridge on hp booklet maker/finisher) 5000-staple replacement cartridge c8091a hp booklet maker/finisher accessory booklet maker finisher with output accessory bridge unit cc516a hp booklet maker/fi nisher saddle-stitch staple cartridge (lower cartridge) 2000-staple replacement cartridge (quantity of 2) cc383a hp laserjet analog fax accessory 300 prov ides fax capability for the product. this is included with the hp color laserjet cm6040f mfp model. q3701a print cartridges item description part number hp color laserjet black print cartridge 19,500-page black cartridge cb390a hp color laserjet cyan print cartridge 21,000-page cyan cartridge cb381a hp color laserjet yellow print cartridge 21,000-page yellow cartridge cb382a hp color laserjet magenta print cartridge 21,000-page magenta cartridge cb383a image drums item description part number hp color laserjet black image drum 35,000-page black image drum cb384a hp color laserjet cyan image drum 35,000-page cyan image drum cb385a hp color laserjet yellow image drum 35,000-page yellow image drum cb386a hp color laserjet magenta image drum 35,000-page magenta image drum cb387a maintenance kits item description part number image fuser kit 110 volt cb457a enww part numbers 281 item description part number image fuser kit 220 volt cb458a roller kit cb459a transfer kit cb463a adf roller kit ce487a memory item description part number 2 00-pin ddr memory dimm (dual inline memory module) boosts the ability of the product to handle large or complex print jobs. 128 mb q7557a 256 mb q7558a cables and interfaces item description part number enhanced i/o (eio) card hp jetdirect 635n ipv6/ipsec print server j7961g usb cable 2-meter standard usb-compatible device connector c6518a 282 appendix a supplies and accessories enww b service and support hewlett-packard limited warranty statement hp product duration of limited warranty hp color laserjet cm6030 series mfp one-year limited warranty hp color laserjet cm6040 series mfp one-year limited warranty hp warrants to you, the end-user customer, that hp hardware and acce ssories will be free from defects in materials and workmanship after the date of purchas e, for the period specified above. if hp receives notice of such defects during the warranty period, hp will, at its option, either repair or replace products which prove to be defective. replacement products may be either new or equivalent in performance to new. hp warrants to you that hp software will not fail to execute its progr amming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. if hp receives notice of such defects during the warranty period, hp will replace software which does not execute its progra mming instructions due to such defects. hp does not warrant that the operation of hp products will be uninterrupte d or error free. if hp is unable, within a reasonable time, to repair or replace any pro duct to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. hp products may contain remanufactured parts eq uivalent to new in performance or may have been subject to incidental use. warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by hp, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. to the extent allowed by local law, the above warranties are exclusive and no other warranty or condition, wh ether written or oral, is expressed or implied and hp specifically disclaims any implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. this warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. hp's limited warranty is valid in any country/region or locality where hp has a support presence for this product and where hp has marketed this product. the level of warranty service you receive may vary according to local standards. hp will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons. to the extent allowed by local law, the remedies in this warranty statement are your sole and exclusive remedies. except as indicated above, in no event will hp or its suppliers be liable fo r loss of data or for direct, special, incidental, consequential (including lost profit or data), or other damage, whether based in contract, to rt, or otherwise. some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 284 appendix b service and support enww the warranty terms contained in th is statement, except to the extent lawfully permitted, do not exclude, restrict or modify and are in addition to the mandatory statutory righ ts applicable to the sale of this product to you. enww hewlett-packard limited warranty statement 285 print cartridge limited warranty statement this hp product is warranted to be free from defects in materials and workmanship. this warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience proble ms resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. to obtain warranty service, please return the produc t to place of purchase (with a written description of the problem and print sample s) or contact hp customer support. at hp's option, hp will either replace products that prove to be defective or refund your purchase price. to the extent allowed by local law, the above warranty is exclusive and no other warranty or condition, whet her written or oral, is expressed or implied and hp specifically disclaims any implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. to the extent allowed by local law, in no event will hp or its suppliers be liable for direct, special, incidental, co nsequential (includi ng lost profit or data), or other damage, whether based in contract, tort, or otherwise. the warranty terms contained in th is statement, except to the extent lawfully permitted, do not exclude, restrict or modify and are in addition to the mandatory statutory ri ghts applicable to the sale of this product to you. 286 appendix b service and support enww color laserjet fuser kit, tran sfer kit, and roller kit limited warranty statement this hp product is warranted to be free from defects in materials and workmanship until the printer provides a low-life indicator on the control panel. this warranty does not apply to pr oducts that (a) have been refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper stor age, or operation outside of the published environmental specifications for th e printer product or (c) exhibit wear from ordinary use. to obtain warranty service, please return the product to place of purchase (wit h a written description of the problem) or contact hp customer support. at hp?s option, hp will either replace products that prove to be defective or refu nd your purchase price. to the extent allowed by local law, th e above warranty is exclusive and no other warranty or condition, whet her written or oral, is expressed or implied and hp specifically disclaims an y implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. to the extent allowed by local law, in no event will hp or its suppliers be liable for direct, special, incidental, co nsequential (including lost profit or data), or other damage, whether based in contract, tort, or otherwise. the warranty terms contained in th is statement, except to the extent lawfully permitted, do not exclude, restrict or modify and are in addition to the mandatory statutory righ ts applicable to the sale of this product to you. enww color laserjet fuser kit, transfer kit, and roller kit limited warranty statement 287 customer self repair warranty service hp products are designed with many customer self repair (csr) part s to minimize repair time and allow for greater flexibility in performing defective parts replacement. if during the diagnosis period, hp identifies that the repair can be accomplished by the use of a csr part, hp will ship that part directly to you for replacement. there are two ca tegories of csr parts: 1) parts for which customer self repair is mandatory. if you request hp to replace these parts, you will be charged for the travel and labor costs of this service. 2) parts for which customer self repair is optional. these parts are also designed for customer self repair. if, however, you require that hp replace them for you, this may be done at no additional charge under the type of warr anty service designated for your product. based on availability and w here geography permits, csr parts w ill be shipped for next business day delivery. same-day or four-hour delivery may be offered at an additional charge where geography permits. if assistance is required, you can call the hp technical support center and a technician will help you over the phone. hp specifies in the ma terials shipped with a replacement csr part whether a defective part must be returned to hp. in cases wher e it is required to return the defective part to hp, you must ship the defective part back to hp within a defined period of time, normally five (5) business days. the defective part must be returned with the associated documentation in the provided shipping material. failure to return the defective part may result in hp billing you for the replacement. with a customer self repair, hp will pay all shipping and part return costs and determine the courier/carrier to be used. 288 appendix b service and support enww customer support get telephone support, free during your warranty period, for your country/region have the product name, serial number, date of purchase, and problem description ready. country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/ support/ . get 24-hour internet support www.hp.com/ support/cljcm6030mfp or www.hp.com/ support/ cljcm6040mfp get support for products used with a macintosh computer www.hp.com/ go/macosx download software utilities, drivers, and electronic information www.hp.com/ go/cljcm6030mfp_software or www.hp.com/ go/ cljcm6040mfp_software order supplies and paper www.hp.com/ go/suresupply order genuine hp parts or accessories www.hp.com/ buy/parts order additional hp service or maintenance agreements www.hp.com/ go/carepack enww customer support 289 availability of support and service around the world, hp provides a variety of service and support options for purchase. availability of these programs will vary depending upon your location. 290 appendix b service and support enww hp maintenance agreements hp has several types of mainte nance agreements that meet a wide range of support needs. maintenance agreements are not part of the standard warranty. support services may vary by area. check with your local hp dealer to determine the services available to you. on-site service agreements to provide you with the level of support best suit ed to your needs, hp has on-site service agreements with three response times: priority onsite service this agreement provides 4-hour service response to your site for calls made during normal hp business hours. next-day onsite service this agreement provides support by the next working day following a service request. extended coverage hours and extended travel beyond hp?s des ignated service zones are available on most on- site agreements (for additional charges). weekly (volume) on-site service this agreement provides scheduled weekly on-site vi sits for organizations with many hp products. this agreement is designated for sites using 25 or more workstation products, including printers, plotters, computers, and disk drives. enww hp maintenance agreements 291 292 appendix b service and support enww c product specifications physical specifications table c-1 product dimensions product height depth width weight 1 hp color laserjet cm6030 mfp 1194 mm (47 in) 635 mm (25 in) 704 mm (27.7 in) 140 kg (308 lb) hp color laserjet cm6030f mfp 1194 mm (47 in) 635 mm (25 in) 704 mm (27.7 in) 145 kg (319 lb) hp color laserjet cm6040 mfp 1194 mm (47 in) 635 mm (25 in) 704 mm (27.7 in) 140 kg (308 lb) hp color laserjet cm6040f mfp 1194 mm (47 in) 635 mm (25 in) 704 mm (27.7 in) 145 kg (319 lb) 1 without print cartridge table c-2 product dimensions, with all doors and trays fully opened product height depth width hp color laserjet cm6030 mfp 1524 mm (60 in) 1079.5 mm (42.5 in) 983 mm (38.7 in) hp color laserjet cm6030f mfp 1524 mm (60 in) 1079.5 mm (42.5 in) 983 mm (38.7 in) hp color laserjet cm6040 mfp 1524 mm (60 in) 1079.5 mm (42.5 in) 983 mm (38.7 in) hp color laserjet cm6040f mfp 1524 mm (60 in) 1079.5 mm (42.5 in) 983 mm (38.7 in) 294 appendix c pro duct specifications enww electrical specifications warning! power requirements are based on the country/r egion where the product is sold. do not convert operating voltages. this can damage the product and void the product warranty. table c-3 power requirements (hp color laserjet cm6030 and cm6040 mfp series) specification 110-volt models 220-volt models power requirements 100 to 127 volts ( 10%) 50/60 hz ( 2 hz) 220 to 240 volts ( 10%) 50/60 hz ( 2 hz) rated current 10.5 a 5.5 a table c-4 power consumption hp color laserjet cm6030 and cm6040 mfp series (average, in watts) product model printing ready sleep off hp color laserjet cm6030 mfp 1265 w 251.7 w 26.3 w 0.72 w hp color laserjet cm6030f mfp 1265 w 251.7 w 26.5 w 0.72 w hp color laserjet cm6040 mfp 1265 w 251.7 w 26.3 w 0.72 w hp color laserjet cm6040f mfp 1265 w 251.7 w 26.5 w 0.72 w values subject to change. see www.hp.com/ support/cljcm6030mfp or www.hp.com/ support/ cljcm6040mfp for current information. hp color laserjet cm6030 and cm6040 mfp series printing and copying speeds are 40 ppm for letter and a4 sizes. default time from ready mode to sleep mode = 60 minutes. recovery time from sleep mode = less than 20 seconds enww electrical specifications 295 acoustic specifications table c-5 sound power and pressure level 1 (hp color laserjet cm6030 and cm6040 mfp series) sound power level declared per iso 9296 printing 1 l wad = 6 . 9 bels (a) [ 69 db(a)] copying 2 l wad = 7. 3 bels (a) [7 3 db(a)] ready l wad = 5 . 8 bels (a) [ 58 db(a)] sound pressure level declared per iso 9296 printing 1 l pam =5 3 db (a) copying 2 l pam =5 7 db (a) ready l pam = 40 db (a) 1 values subject to change. see www.hp.com/ support/cljcm6030mfp or www.hp.com/ support/cljcm6040mfp for current information. 2 configuration tested (hp color laserjet cm6030 and cm6040 mfp series) base model, simplex copying from adf with a4 paper size.) 296 appendix c pro duct specifications enww environmental specifications environmental condition recommended allowed storage/standby temperature (product and print cartridge) 17 to 25c (62.6 to 77f) 10 to 30c (50 to 86f) 0 to 35c (32 to 95f) relative humidity 30% to 70% relative humidity (rh) 10% to 80% rh 5% to 95% altitude n/a 0 meters (0 feet) to 2500 meters (8000 feet) n/a enww environmental specifications 297 298 appendix c pro duct specifications enww d regulatory information enww 299 compliance with fcc regulations this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. these limits are desi gned to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. this equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. operation of this equipment in a residential area is likely to cause harmfu l interference in which case the user will be required to correct the interference at his own expense. 300 appendix d regulatory information enww declaration of conformity declaration of conformity according to iso/iec 17050?1 and en 17050?1 manufacturer's name: hewlett-packard company doc#: boisb-0601?01?rel.2.0 manufacturer's address: 11311 chinden boulevard, boise, idaho 83714-1021, usa declares that the product product name: hp color laserjet cm6030, cm6040 mfp series accessories cb473a ? 1x500-sheet input tray/stand cb474a ? 3x500-sheet input tray/stand cc516a ? booklet maker cc517a - 3-bin stapler/stacker regulatory model number: 2) boisb-0601-01 product options: all toner cartridges/drums: cb390a, cb381a, cb382a, cb383a, cb384a, cb385a, cb386a, cb387a conforms to the following product specifications: safety: iec 60950-1:2001 / en60950-1: 2001 + a11 iec 60825-1:1993 +a1 +a2 / en 60825-1:1994 a1 +a2 (class 1 laser/led product) gb4943-2001 emc: cispr 22:2005 / en 55022:2006 ? class a 1) en 61000-3-2:2000 +a2 en 61000-3-3:1995 + a1 en 55024:1998+a1 + a2 fcc title 47 cfr, part 15 class a / ices-003, issue 4 gb9254-1998, gb17625.1?2003 supplementary information: the product herewith complies with the requirements of the emc directive 2004/108/ec and the low voltage directive 2006/95/ec, and carries the ce-marking accordingly. this device complies with part 15 of t he fcc rules. operation is subject to the following two conditions: (1) this device may n ot cause harmful interference, and (2) this device must acc ept any interference received, including interference that may cause undesired operat ion. 1) the product was tested in a typical configuration with hewlett-packard personal computer systems. 2) for regulatory purposes, this product is assigned a regulatory model number. this number should not be confused with the pro duct name or the product number(s). boise, idaho , usa february 1, 2008 for regulatory topics only: european contact: your local hewlett-packard sales and service office or hewlett-packard gmbh, department hq-tre / standards europe, herrenberger stra?e 140, d-71034 b?blingen, germany, (fax: +49-7031-14-3143) www.hp.com/ go/ certificates usa contact: product regulations manager, hewlett-packard company, po box 15, mail stop 160, boise, idaho 83707-0015, usa, (phone: 208-396-6000) enww declaration of conformity 301 declaration of conformity declaration of conformity according to iso/iec 17050?1 and en 17050?1 manufacturer's name: hewlett-packard company doc#: boisb-0601?02?rel.2.0 manufacturer's address: 11311 chinden boulevard, boise, idaho 83714-1021, usa declares that the product product name: hp color laserjet cm6030f,cm6040f mfp series accessories cb473a ? 1x500-sheet input tray/stand cb474a ? 3x500-sheet input tray/stand cc516a ? booklet maker cc517a - 3-bin stapler/stacker boisb-0308-00 ? fax module regulatory model number: 2) boisb-0601-02 product options: all toner cartridges/drums: cb390a, cb381a, cb382a, cb383a, cb384a, cb385a, cb386a, cb387a conforms to the following product specifications: safety: iec 60950-1:2001 / en60950-1: 2001 + a11 iec 60825-1:1993 +a1 +a2 / en 60825-1:1994 a1 +a2 (class 1 laser/led product) gb4943-2001 emc: cispr 22:2005 / en 55022:2006 ? class a 1) en 61000-3-2:2000 +a2 en 61000-3-3:1995 + a1 en 55024:1998+a1 + a2 fcc title 47 cfr, part 15 class a / ices-003, issue 4 gb9254-1998, gb17625.1?2003 telecom es 203 021; fcc title 47 cfr, part 68 4) supplementary information: the product herewith complies with the requirements of the emc directive 2004/108/ec and the low voltage directive 2006/95/ec, and the r&tte directive 1999/5/ec (annex ii), and carries the ce-marking accordingly. this device complies with part 15 of the fcc rules. operation is subject to the following two c onditions: (1) this device may n ot cause harmful interference, and (2) this device must accept any interfer ence received, including interference that may cause undesired operat ion. 1) the product was tested in a typical configurati on with hewlett-packard personal computer systems. 2) for regulatory purposes, this product is assigned a regulatory model number. this number should not be confused with the pro duct name or the product number(s). 3) all worldwide modular approvals for analog fax accessory obtai ned by hewlett-packard under the regulatory model number boisb -0601-02 incorporate the multi-tech systems mt5634smi socket modem module. 4) telecom approvals and standards appropriate for the target countries/regions have been appli ed to this product, in addition to those listed above. boise, idaho , usa february 1, 2008 for regulatory topics only: european contact: your local hewlett-packard sales and service office or hewlett-packard gmbh, department hq-tre / standards europe, herrenberger stra?e 140, d-71034 b?blingen, germany, (fax: +49-7031-14-3143) www.hp.com/ go/ certificates usa contact: product regulations manager, hewlett-packard company, po box 15, mail stop 160, boise, idaho 83707-0015, usa, (phone: 208-396-6000) 302 appendix d regulatory information enww environmental product stewardship program protecting the environment hewlett-packard company is committed to providing quality products in an environmentally sound manner. this product has been designed with several a ttributes to minimize impacts on our environment. ozone production this product generates no appreciable ozone gas (o 3 ). power consumption power usage drops significantly while in ready an d sleep mode, which saves natural resources and saves money without affecting the high performance of this product. to determine the energy star? qualification status for this product, see the product data sheet or specifications sheet. qualified products are also listed at: www.hp.com/ go/energystar toner consumption economode uses less toner, which might extend the life of the print cartridge. paper use this product?s optional automatic duplex feature (two -sided printing) and n-up printing (multiple pages printed on one page ) capability can reduce paper usage and the resulting demands on natural resources. plastics plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purpos es at the end of the product?s life. hp laserjet print supplies it?s easy to return and recycle your empty hp laserj et print cartridges?free of charge?with hp planet partners. multilingual program information and instructions are included in every new hp laserjet print cartridge and supplies package. you help reduce the toll on the environment further when you return multiple cartridges together rather than separately. hp is committed to providing inve ntive, high-quality products and services that are environmentally sound, from product design and manufacturing to di stribution, customer use, and recycling. when you participate in the hp planet partners program, we ensure your hp laserjet pr int cartridges are recycled properly, processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills. please note that the cartridge w ill not be retur ned to you. th ank you for being environmentally responsible! note: use the return label to return original hp laserjet print cartridges only. please do not use this label for hp inkjet cart ridges, non-hp cartridges, refilled or re manufactured cartri dges, or warranty returns. for information about recycling yo ur hp inkjet cartridges, please go to www.hp.com/ recycle . enww environmental product stewardship program 303 return and recycling instructions united states and puerto rico the enclosed label in the hp laserjet toner cartrid ge box is for the return and recycling of one or more hp laserjet print cartridges after use. please follow the applicable instructions below. multiple returns (more than one cartridge) 1. package each hp laserjet print cartridge in its original box and bag. 2. tape the boxes together using strapping or packaging tape. the package can weigh up to 31 kg (70 lb). 3. use a single pre-paid shipping label. or 1. use your own suitable box, or reque st a free bulk collection box from www.hp.com/ recycle or 1-800-340-2445 (holds up to 31 kg (70 lb) of hp laserjet print cartridges). 2. use a single pre-paid shipping label. single returns 1. package the hp laserjet print cartridge in its original bag and box. 2. place the shipping label on the front of the box. shipping for all hp laserjet print cartridge recycling returns, give the package to ups during your next delivery or pickup, or take it to an aut horized ups drop-off cent er. for the location of your local ups drop-off center, call 1-800-pickups or visit www.ups.com . if you are returning via usps label, give the package to a u.s. postal service carrier or drop off at a u.s. postal service office. for more information, or to order additional labels or boxes for bulk returns, visit www.hp.com/ recycle or call 1-800-340-2445. requested ups pickup will be charged normal pickup rates. informat ion subject to change without notice. non-u.s. returns to participate in hp planet partner s return and recycling program, just follow the simple directions in the recycling guide (found inside the packaging of your new product supply item) or visit www.hp.com/ recycle . select your country/region for information on ho w to return your hp laserjet printing supplies. paper this product is capable of using recycled papers w hen the paper meets the guidelines outlined in the hp laserjet printer family print media guide . this product is suitable for the use of recycled paper according to en12281:2002. material restrictions this hp product contains a battery that may require special handling at end-of-life. the battery contained in this product includes: 304 appendix d regulatory information enww type carbon monofluoride lithium battery weight 0.8 grams location formatter board user removable no this product contains mercury in the fluorescent lamp of the control panel liquid crystal display that might require special handling at end-of-life. for recycling information you can visit www.hp.com/ go/recycle or contact your local authorities or the electronics industry alliance ( www.eiae.org ). disposal of waste equi pment by users in pri vate households in the european union this symbol on the product or on its packaging indica tes that this product must not be disposed of with your other household waste. instead, it is your re sponsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste el ectrical and electronic equipment. the separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. for more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste di sposal service or the shop where you purchased the product. material safety data sheet (msds) material safety data sheets (msd s) for supplies containing chemical substances (for example, toner) can be obtained by accessing the hp web site at www.hp.com/ go/msds or www.hp.com/ hpinfo/ community/environment/productinfo/safety . enww environmental product stewardship program 305 for more information to obtain information about these environmental topics: certificate of volatility this is a statement regarding the volatility of custom er data stored in memory. it also outlines how to erase secure data from the device. types of memory volatile memory the mfp utilizes volatile memory (64mb on the board and 256mb installed, for a total of 320mb) to store customer data during the pr inting and copying process. when t he mfp is powered off, this volatile memory is erased. non-volatile memory the mfp utilizes non-volatile me mory (eeprom) to store system control data and user preference settings. no customer print or copy data is stored in non-volatile memory. this non-volatile memory can be cleared and restored to factory defaults by perfor ming a cold reset or restore factory defaults from the control panel. hard-disk-drive memory the mfp contains an internal hard disk drive (40gb or larger) that may retain data after the mfp is powered off. the mfp also may contain additional opti onal compact flash storag e, or an external eio hard disk. data stored in these devices may be from incoming/outgoing fax or email files, stored copy or print jobs, fax or email address books, or third-party solutions. some of this data can be erased from the control panel of the mfp, but most must be erased using the secure storage erase features available within hp web jetadmin. secure storage erase features comply wi th u.s. department of defense (dod) specification 5220?22.m. enww certificate of volatility 307 safety statements laser safety the center for devices and radiological health (cdrh) of the u.s. food and drug administration has implemented regulations for laser products manufactured since august 1, 1976. compliance is mandatory for products marketed in the united states. th e device is certified as a ?class 1? laser product under the u.s. department of health and human services (dhhs) radiat ion performance standard according to the radiation control for health and safe ty act of 1968. since radiation emitted inside the device is completely confined wi thin protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. warning! using controls, making adjustments, or perfor ming procedures other than those specified in this user guide may result in exposure to hazardous radiation. canadian doc regulations complies with canadian emc class a requirements. ? conforme la classe a des no rmes canadiennes de compatibilit lectromagntiques. ? cem ?. ? vcci statement (japan) power cord statement (japan) emi statement (korea) 308 appendix d regulatory information enww emi statement (taiwan) general telecom statement the hp color laserjet cm6030f mfp and cm6040f mfp models have the hp laserjet analog fax accessory 300 already installed to provide communication to the public switch telephone network (pstn) for fax functionality. see the hp laserjet analog fax accessory 300 user guide for all regulatory approval information and regulatory notic es associated with the fax functionality and that device. laser statement for finland luokan 1 laserlaite klass 1 laser apparat hp laserjet cm6030, cm6040, cm60 30f, cm6040f, laserkir joitin on k?ytt?j?n kannalta turvallinen luokan 1 laserlaite. normaalissa k?yt?ss? kirjoittimen suojakotelointi est?? lasers?teen p??syn laitteen ulkopuolelle. laitteen turvallisuusluokka on m??rit etty standardin en 60825-1 (1994) mukaisesti. varoitus ! laitteen k?ytt?minen muulla kuin k?ytt?ohjeessa mainitulla tavalla saattaa altistaa k?ytt?j?n turvallisuusluokan 1 ylitt?v?lle n?kym?tt?m?lle lasers?teilylle. varning ! om apparaten anv?nds p? annat s?tt ?n i bruksanv isning specificerats, kan anv?ndaren uts?ttas f?r osynlig laserstr?lning, som ?ver skrider gr?nsen f?r laserklass 1. huolto hp laserjet cm6030, cm6040, cm6030f, cm6040f - kirjoittimen sis?ll? ei ole k?ytt?j?n huollettavissa olevia kohteita. laitteen saa avata ja huoltaa ai noastaan sen huoltamiseen koulutettu henkil?. t?llaiseksi huoltotoimenpiteeksi ei katsota v?riaine kasetin vaihtamista, paperiradan puhdistusta tai muita k?ytt?j?n k?sikirjassa luetel tuja, k?ytt?j?n teht?v?ksi tarkoitettuja yll?pitotoimia, jotka voidaan suorittaa ilman erikoisty?kaluja. varo ! mik?li kirjoittimen suojakotelo avataan, olet alttiina n?kym?tt?m?llelasers?teilylle laitteen ollessa toiminnassa. ?l? katso s?teeseen. varning ! om laserprinterns skyddsh?lje ?ppnas d? apparat en ?r i funktion, uts?ttas anv?ndaren f?r osynlig laserstr?lning. betrakta ej str?len. tiedot laitte essa k?ytett?v?n laserdio din s?teilyominaisuuksista: aallonpituus 775-795 nm teho 5 m w luokan 3b laser. enww safety statements 309 substances table (china) 310 appendix d regulatory information enww index symbols/numerics 3-bin mailbox capacity 5 selecting 117 specifications, physical 293 3-bin stapler/stacker features 117 500-sheet trays models including 2 specifications, physical 293 a accessories 3-bin stapler/stacker 117 booklet-maker finisher 117 optional output 117 ordering 280 part numbers 281 accounting hardware 188 acoustic specifications 296 activity log, fax 179 address books, e-mail adding addresses 169 auto-complete function 168 clearing 59 deleting addresses 169 importing 185 ldap support 164 recipient lists 168 recipient lists, creating 168 address, printer macintosh, troubleshooting 276 adf capacity 5 clean delivery system 212 maintenance kit 216 make copies from 154 sizes supported 167 adf output bin capacity 5 selecting 117 administration menu, control panel 17 advanced printing options windows 144 agreements, maintenance 291 alerts, e-mail 76 alternative letterhead mode 144 anticounterfeit supplies 193 appletalk settings 33 attention light locating 14 automatic media sensing 114 automatic two-sided printing path copying documents 156 b billing codes report, fax 179 bins capacities 5 locating 8 selecting 117 blank pages, troubleshooting 272 blocked fax list, printing 179 bonjour settings 76 booklet maker configuring 121 features 117 use 119 walkaround 119 books copying 160 bootp 91 both sides, copying 156 both sides, printing on macintosh settings 76 browser requirements embedded web server 183 buttons, control panel locating 14 touchscreen 16 c cabinet/stand specifications, physical 293 cable, usb part number 282 cables usb, troubleshooting 272 calibrate scanner 217 calibrating scanner 53 call report, fax 179 canadian doc regulations 308 cancel copy jobs 162 print 140 cancel a print request 140 capacity 3-bin mailbox 5 adf 5 output bins 5 stapler/stacker 5 cartridges management menu 29 non-hp 193 ordering through embedded web server 186 recycling 303 replace 194 storage 193 warranty 286 cartridges, print macintosh status 80 part numbers 281 clean about 212, 214 adf delivery system 212 adf rollers 214 enww index 311 fuser 267 glass 212 outside of product 212 touchscreen 212 clean page, printing 267 clock set 191 collating copies 159 color adjusting 146 advanced use 151 cmyk ink set emulation 151 edge control 146 four-color printing 151 halftone options 146 hp imageret 4800 151 manage 145 match 149 neutral grays 147 pantone? matching 150 print color samples 149 print in grayscale 147 printed vs. monitor 149 restrict use 147 sample book matching 149 srgb 151 using 145 color options 143 color tab settings 80 colored text print as black 144 configuration page information menu 18 macintosh 76 printing 178 configurations, models 2 configure trays 114 connect product 84 connectivity network utilities 94 usb 84 connectivity features 5 contracts, maintenance 291 control panel administration menu 17 buttons 14 clean touchscreen 212 copy-screen 154 e-mail screen 166 e-mail setup menu 41 fax setup menu 38 help 16 home screen 15 information menu 18 initial setup menu 31 layout 14 lights 14 locating 8 locking menus 190 management menu 29 messages, types of 226 resets menu 59 send setup menu 41 service menu 60 settings 66, 74 time/scheduling menu 27 touchscreen buttons 16 controlling print jobs 115 copies, number of windows 144 copitrak devices 188 copy cancel 162 control-panel navigation 154 copy screen 154 from document feeder 154 from glass 154 job mode 161 multiple originals 161 photos and books 160 set options 154 settings 155 two-sided documents 156 copying books 160 collating 159 features 6 quality, troubleshooting 264 speed specifications 4 counterfeit supplies 193 cover pages 77, 141 covers, locating 8 custom-size paper settings macintosh 77 customer support embedded web server links 186 hp printer ut ility pages 76 maintenance agreements 291 online 289 d data light locating 14 date, set 191 date, setting 27 declaration of conformity 301, 302 default job options menu 20 default settings resets menu 59 defects, repeating 264 delay, sleep 124 density settings 76 device behavior menu 42 device discovery 89 device status macintosh services tab 80 dhcp 91 diagnostics networks 34 digital faxing 176 digital sending about 164, 167 address books 168, 169 configure e-mail 164 control-p anel se tting s 166 embedded web server settings 185 folders 171 job settings 170 ldap support 164 loading documents 167 recipient lists 168 sending documents 167 setup menu 41 smtp support 164 validating gateway addresses 273 workflow 172 digital sending tab, embedded web server 185 dimms (dual inline memory modules) installing 201 part numbers 282 disk erase feature 189 312 index enww dlc/llc settings 33 document feeder copying two-sided documents 156 document feeder kit, replacing 216 double-sided copying 156 double-sided printing macintosh settings 76 dpi, settings 76 drivers macintosh settings 77 macintosh, troubleshooting 276 presets (macintosh) 77 settings 66, 67, 74 shortcuts (windows) 141 supported 63 universal 64 windows, opening 141 duplex copying documents 156 duplex printing windows 142 duplex printing accessory locating 8 specifications, physical 293 duplexer macintosh settings 76 duty cycle 4 e e-mail alerts 76 easy printer care 180 economy settings sleep and wake 124 eio cards installing 205 part number 282 electrical specifications 295 embedded web server assigning a password 188 digital sending tab 185 features 183 energy specifications 295 enhanced i/o card part number 282 envelope feeder specifications, physical 293 envelopes jams 261 loading in tray 1 103 environment, specifications 297 environmental product stewardship program 303 eps files, troubleshooting 277 equitrac devices 188 erasing hard disk 189 error button, control panel touchscreen 16 error messages control panel 227 e-mail alerts 76 types of 226 ethernet cards 5 european union, waste disposal 305 ews features 183 explorer, versions supported embedded web server 183 extended warranty 291 e-mail about 164, 167 address books 168, 169 auto-complete function 168 configure 164 control-panel settings 166 embedded web server settings 185 job settings 170 ldap support 164 loading documents 167 problem solving 273 recipient lists 168 scan 164 sending documents 167 smtp support 164 validating gateway addresses 273 e-mail setup menu 41 f fax accessory analog fax 174 configure features 174 connecting phone line 174 digital fax 176 printing schedule 28 solve problems 273 fax activity log clearing 59 fax reports, printing 18, 179 fax setup menu 38 faxing analog 174 faxing, digital 176 features 2, 4 file directory, printing 179 file upload, macintosh 76 finnish laser safety statement 309 firmware update, macintosh 76 firmware, upgrading 218 first page use different paper 77 folders sending to 171 fonts eps files, troubleshooting 277 included 4 list, p r inting 19, 179 upload macintosh 76 foreign interface harness (fih) 10, 188 formatter cover, locating 8 formatter lights 263 fraud hotline 193 ftp, sending to 172 fuser clean 267 g gateways configure 164 configuring 165 testing 165 validating addresses 273 glass clean 212 sizes supported 167 graphical display, control panel 14 grayscale printing 147 h hard disk erasing 189 enww index 313 heartbeat led 263 held jobs 129 help button, control panel touchscreen 16 help, control panel 16 home button, control panel touchscreen 16 home screen, control panel 15 hp customer care 289 hp easy printer care description 69 downloading 69 opening 180 options 180 supported browsers 69 supported operating systems 69 using 180 hp fraud hotline 193 hp jetdirect print server firmware updates 221 installing 205 lights 263 models including 2 settings 31 hp jetdirect print servers installing 205 hp printer utility 75, 76 hp printer utility, macintosh 75 hp universal print driver 64 hp web jetadmin firmware updates 220 hp-ux software 71 humidity requirements 297 i i/o configuration network configuration 90 settings 31 image drums part numbers 281 replace 198 image fuser kit, 110 volt part number 281 image fuser kit, 220 volt part number 282 information menu 18 information pages 178 information tab, embedded web server 184 initial setup menu 31 installers, windows 94 installing eio cards 205 interface ports included 5 locating 10 internet explorer, versions supported embedded web server 183 internet fax 176 internet protocol (ip) 90 ip address bootp 91 changing 92 input 92 macintosh, troubleshooting 276 overview 90 ip addressing 89 ipx/spx setting 33 j jam-access lever, locating 8 jams clearing 229 common causes of 228 envelopes 261 recovery 257 japanese vcci statement 308 jetadmin firmware updates 220 jetadmin, hp web 69, 187 jetdirect print server firmware updates 221 installing 205 lights 263 models including 2 settings 31 job aids 7 job mode, copying 161 job storage accessing 129 features 129 macintosh settings 80 personal 131 proof and hold 129 quickcopy 132 settings 29 jobs macintosh settings 76 k keys, control panel locating 14 touchscreen 16 korean emi statement 308 l lan fax 176 lan-connector 5 landscape orientation setting, windows 142 languages, printer 4 laser safety statements 308, 309 ldap servers connect to 164 embedded web server settings 185 validating gateway addresses 273 letterhead loa d 108 le tte rhead paper, loading 144 lights control panel 14 formatter 263 link speed settings 36 linux software 71 load media configuring 103 loading documents, sizes supported 167 scanner glass 167 sizes supported 167 tray 1 103 trays 2, 3, 4 104 lock resources, macintosh 76 locking control panel menus 190 m macintosh appletalk settings 33 driver settings 74, 77 drivers, troubleshooting 276 hp printer utility 75 problems, troubleshooting 276 314 index enww removing software 74 resize documents 77 software 75 software components 94 staple options 79 support 289 supported operating systems 74 usb card, troubleshooting 277 macintosh driver settings custom-size paper 77 job storage 80 services tab 80 watermarks 78 mailbox, 3-bin capacity 5 selecting 117 specifications, physical 293 maintenance agreements 291 maintenance kit 281 manage epc 180 ews 183 information pages 178 supplies 193 management menu 29 material safety data sheet (msds) 305 media 95 media custom-size, macintosh settings 77 first page 77 loading tray 2 107 loading tray 2, 3, and 4 106 loading tray 2, 3, or 4 104 pages per sheet 78 stapler support 126 supported sizes 97 memory enabling 204 features 4 included 2, 75 part numbers 282 menu button 14 menu map information menu 18 printing 178 menus, control panel administration 17 e-mail setup 41 fax setup 38 information 18 initial setup 31 locking 190 management 29 resets 59 send setup 41 service 60 time/scheduling 27 messages e-mail alerts 76 types of 226 models 2 monthly duty cycle 4 multiple pages per sheet windows 142 n n-up printing windows 142 netscape navigator, versions supported embedded web server 183 network connection 85 network folder, scan to 171 networking tab, embedded web server 186 networks appletalk settings 33 configuring 90 configuring gateway addresses 165 connectivity features 5 default gateway 93 device discovery 89 dhcp 91 diagnostics 34 dlc/llc settings 33 gateways 91 hp web jetadmin 187 installing ei o cards 205 internet protocol (ip) 90 ip address 89, 90, 92 ipx/spx settings 33 link speed settings 36 macintosh settings 76 print servers included 2 protocol configuration page, printing 37 protocols supported 89 security 34 smtp servers 164 subnet mask 92 subnets 91 tcp/ip 90 tcp/ip parameters 92 tcp/ip settings 31 testing smtp settings 165 transmission control protocol (tcp) 90 troubleshooting printing 274 validating gateway addresses 273 noise specifications 296 non-hp supplies 193 o on/off switch, locating 8 online help, control panel 16 online support 289 operating environment specifications 297 operating systems suppor ted 62, 74 optional output accessories 117 ordering part numbers for 281 supplies and accessories 280 supplies through embedded web server 186 orientation setting, windows 142 outdoor signs printing 137 output bins accessories 117 capacities 5 locating 8 selecting 117 selecting, windows 142 standard 117 output quality troubleshooting 264 p page order, changing 144 enww index 315 pages blank 272 not printing 272 printing slowly 272 pages per minute 4 pages per sheet windows 142 paper covers, using different paper 141 custom size, selecting 141 custom-size, macintosh settings 77 first and last pages, using different paper 141 first page 77 load 103 pages per sheet 78 selecting 116 source 115 stapler support 126 supported sizes 97 type 100, 116 type and size 116 type, selecting 141 paper jams adf 252 parallel port locating 10 part numbers accessories 281 image drums 281 memory 282 print cartridges 281 parts order 281 pausing a print request 140 pcl drivers universal 64 personal jobs 131 phone line, connecting fax accessory 174 photos copying 160 improving print quality 141 loading 167 printing 135 removing red eye 141 physical specifications 293 pins, personal jobs 131 portrait orientation setting, windows 142 ports included 5 locating 10 troubleshooting macintosh 277 postscript printer description (ppd) files included 75 power specifications 295 troubleshooting 224 power switch, locating 8 ppds included 75 pre-printed paper load 108 pre-punched paper load 108 presets (macintosh) 77 print cartridge managing 193 print cartridges macintosh status 80 management menu 29 non-hp 193 ordering through embedded web server 186 part numbers 281 recycling 303 replacing 195 storage 193 warranty 286 print drivers windows 141 print features paper quality options 141 print media loading in tray 1 103 supported sizes 97 print on both sides windows 142 print paper for color printing 151 types 100 print quality menu 49 troubleshooting 264 print server card installing 205 print tasks 139 printer languages 4 printing outdoor signs 137 output bin, selecting 117 speed specifications 4 troubleshooting 272 weatherproof maps 137 printing from tray 2, 3, or 4 104 priority onsite service 291 priority, settings 66, 74 private jobs cancel 140 windo ws 142 pr ob lem-solving e-mail alerts 76 error button, control panel touchscreen 16 e-mail 273 jams 228 messages, types of 226 networks 34 paper handling 258 processor speed 4 product info 1 product status hp easy printer care 180 proof and hold windows 142 proof and hold jobs 129 protocol configuration page, printing 37 protocols, network 89 ps emulation drivers 63 q quality troubleshooting 264 quick reference job aids 7 quick sets 141 r ready light locating 14 real-time clock 191 recipient lists 168 316 index enww recycling hp printing supplies returns and environmental program 304 red eye, removing 141 regulatory statements declaration of conformity 301, 302 environmental product stewardship program 303 remote firmware update (rfu) 218 removing macintosh software 74 repeating defects, troubleshooting 264 replace image drums 198 memory 201 supplies 194 reset button 14 resets menu, control panel 59 resize documents macintosh 77 windows 142 resolution settings 76 specifications 4 troubleshooting quality 264 resolution enhancement technology (ret) 76 resolution, adjusting 141 restore factory settings 225 ret (resolution enhancement technology) 76 retention, job accessing 129 features 129 personal 131 proof and hold 129 quickcopy 132 rollers clean adf 214 ruler, repetitive defect 264 s safety statements 308, 309 scale documents macintosh 77 windows 142 scanner calibration 53, 217 scanner glass clean 212 scanning speed specifications 4 scanning to e-mail about 164, 167 address books 168, 169 configure 164 control-panel settings 166 embedded web server settings 185 job settings 170 ldap support 164 loading documents 167 recipient lists 168 sending documents 167 settings 164 smtp support 164 validating addresses 273 scanning to folder 171 scanning to workflow 172 secure disk erase 189 security ews 188 foreign interface harness (fih) 188 locking control panel menus 190 secure disk erase 189 settings 34 security features 6 send setup menu 41 send to folder 171 send to workflow 172 sending to e-mail about 164, 167 address books 168, 169 embedded web server settings 185 job settings 170 ldap support 164 loading documents 167 recipient lists 168 sending documents 167 settings 166 smtp support 164 validating gateway addresses 273 separator page windows 142 serial number locate 10 service agreements 291 service menu, control panel 60 services tab macintosh 80 settings driver presets (macintosh) 77 drivers 67, 74 priority 66, 74 restore factory 225 settings tab, embedded web server 184 shortcuts 141 sleep button 14 sleep mode settings 27, 29 slee p settin gs del ay 124 power specifications 295 wake time 124 smtp servers configuring gateway address 165 connect to 164 testing 165 validating gateway addresses 273 software embedded web server 69 hp easy printer care 69, 180 hp printer utility 75 hp web jetadmin 69 macintosh 75, 94 settings 66, 74 supported operating systems 62, 74 uninstalling macintosh 74 windows 62, 94 solaris software 71 space requirements 293 special media guidelines 102 special paper guidelines 102 specifications acoustic 296 electrical 295 enww index 317 features 4 operating environment 297 physical 293 speed dial list, printing 179 speed specifications 4 standard output bin capacity 5 locating 8 selecting 117 staple cartridges empty, stop or continue settings 128 staple options macintosh 79 windows 142 stapler empty, stop or continue settings 128 jams, clearing 253 paper sizes supported 126 using 128 stapler options stapler/stacker 118 stapler/stacker capacity 5 configuring 121 selecting 117 specifications, physical 293 staples loading 207, 209 stapling jobs 128 start button 14 start button, control panel touchscreen 16 status embedded web server 184 home screen, control panel 15 hp easy printer care 180 hp printer utility, macintosh 76 macintosh services tab 80 messages, types of 226 status button 14 stop button 14 stop button, control panel touchscreen 16 stopping a print request 140 storage cabinet specifications, physical 293 storage, job accessing 129 features 129 macintosh settings 76, 80 personal 131 proof and hold 129 quickcopy 132 settings 29 store jobs windows 142 storing print cartridges 193 subnet mask 91, 92 subnets 91 supplies counterfeit 193 locating 194 management menu 29 non-hp 193 ordering 280 ordering through embedded web server 186 part numbers 281 recycling 303 replace 194 replacement intervals 195 replacing 194 resets menu 59 status page, printing 178 status, viewing with embedded web server 184 status, viewing with hp printer utility 76 supplies 193 supplies, status hp easy printer care 180 supply-status, services tab macintosh 80 windows 143 support embedded web server links 186 hp printer ut ility pages 76 maintenance agreements 291 online 143, 289 supported media 97 supported utilities for macintosh 76 system requirements embedded web server 183 t taiwan emi statement 309 tcp/ip configuring 90 tcp/ip settings 31 tcp/ipv4 92 tcp/ipv6 93 technical support maintenance agreements 291 online 289 temperature requirements 297 tests networks 34 time, set 191 time, setting 27 time /sched u ling menu, control panel 27 timeout settings 31 toner density setting 76 toner cartridges. see print cartridges top cover locating 8 touchscreen, clean 212 transmission control protocol (tcp) 90 tray 1 locating 8 tray 2, 3, 4, 5 load 104 trays automatic media sensing 114 configure 114 double-sided printing 79 included 2 load 103 macintosh settings 76 select paper 115 specifications, physical 293 trays, status hp easy printer care 180 troubleshooting blank pages 272 checklist 224 control panel messages 227 duplexing 262 eps files 277 gateway addresses 273 jams 228 318 index enww macintosh problems 276 menu 53 network printing 274 pages not printing 272 pages printing slowly 272 paper handling problems 258 quality 264 repeating defects 264 transparencies 260 usb cables 272 truetype fonts included 4 two-sided copying 156 two-sided printing macintosh settings 76 windows 142 typefaces included 4 u uninstalling macintosh software 74 universal print driver 64 unix software 71 upgrading firmware 218 usage page, printing 178 usb configuration 84 usb connection 84 usb port troubleshooting 272 troubleshooting macintosh 277 v validating gateway addresses 273 voltage specifications 295 w wake time, setting 27, 124 warning button, control panel touchscreen 16 warranty customer self repair 288 extended 291 print cartridges 286 product 284 watermarks windows 142 weatherproof maps printing 137 web browser requirements embedded web server 183 web jetadmin firmware updates 220 web sites customer support 289 fraud reports 193 hp web jetadmin, downloading 187 macintosh customer support 289 material safety data sheet (msds) 305 ordering supplies 280 universal print driver 64 windows driver settings 67 drivers supported 63 software components 94 supported operating systems 62 universal print driver 64 windows 2000 fax 176 workflow, send to 172 enww index 319 320 index enww ? 2008 hewlett-packard development company, l.p. www.hp.com *q3938-90967* *q3938-90967* q3938-90967 |
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